Collections Specialist - Healthcare jobs in Jackson, MS

We are seeking a highly skilled and detail-oriented Collections Specialist to join our dynamic team in a hybrid role at Zavation Medical, a leading medical device manufacturer. This role is integral to our accounting department, ensuring the accuracy and efficiency of our financial transactions and collections processes. The ideal candidate will have a strong background in corporate accounting, excellent communication skills, and a commitment to maintaining high ethical standards.

Responsibilities:

• Contacting customers/clients and implementing strategies to collect overdue payments while maintaining a professional relationship.
• Monitoring and managing assigned accounts to identify outstanding debts, updating account status and database regularly.
• Negotiating approved payment plans and settlements with customers/clients.
• Keeping accurate records and documentation of collection activities, payments received, and account statuses.
• Strong written and verbal communication skills are necessary for dealing with clients and internal teams.
• Ability to collaborate with department managers through-out the company to align receivable collection processes and expectations.
• Providing excellent customer service and resolving disputes or queries related to billing.
• Ensuring compliance with collection laws and regulations.
• Preparing and submitting collection reports to management.
• Analyzing financial data and credit records to assess risk and develop collection strategies.

Requirements:

• High school diploma or GED is required.
• Minimum of 5 plus years of experience in corporate collections, credit analysis, or a similar role.
• Proficiency in using collection software, Microsoft Office Suite, and other relevant computer skills. Experience with SAGE X3 and HubSpot a plus.
• Ability to solve problems and negotiate solutions effectively.
• High level of accuracy and attention to detail, especially in record-keeping and financial analysis.
• Ability to work independently.
• Ability to work collaboratively with other departments, such as sales, customer service, and accounting, to ensure effective collection processes.
• Strong organizational and time management skills to handle multiple accounts and tasks efficiently.

Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to withstand prolonged periods of sitting and working on a computer.
• Must be able to lift up to 15 lbs on occasion.
• Frequent use of hands to handle, control, or feel objects, tools, and controls.
• Regularly required to complete repetitive movements, specifically with the hands.
• Must be able to hear, understand what is heard, and speak clearly.
• Must be able to see details that are less than a few feet away.

Must be able to safely traverse the administrative and manufacturing area as needed

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