Collections Specialist - Healthcare jobs in Kansas City, KS

Company Summary:
Sims Global Solutions is a team of industry experts who have worked with or for just about every carrier available today and have an invaluable wealth of knowledge to help take your career to the next level. With our extensive network of the industry’s top carriers, fulfillment solutions, and leading-edge Transportation Management Software, our customers get expertise on adaptive shipping solutions with regular, real-time updates on their shipments and those are just a few reasons why they keep coming back. Our commitment to service goes beyond the customer, we are dedicated to making the work experience at Sims Global world-class as well. Our brand new 28,000 sq/ft building provides a fun and collaborative work environment, as well as a 3,000 sq ft workout center equipped with everything you would need to promote a healthy lifestyle.

POSITION SUMMARY

The Collections Specialist will have the opportunity to work with high volume customers and offices to resolve issues with and collect on aging invoices. It is an exciting opportunity to not only build relationships with assigned customers, but to also use their critical thinking skills to resolve everyday collections problems.

DUTIES AND RESPONSIBILITIES

• Utilize problem solving and critical thinking skills to determine root cause of aging invoices
• Leverage systems functionality and established processes to resolve aging invoices
• Develop professional relationships with internal and external customers, maintain open lines of communication and build rapport by providing timely and professional service
• Escalate complex issues to senior team members and/or leadership
• Continue to develop skills and build upon knowledge of collections process
• Work within established procedures and adheres to quality guidelines
• Contribute ideas for process improvement
• Other duties or responsibilities as assigned according to the team and/or country specific requirements

QUALIFICATIONS
Required:

• High School Diploma or GED equivalent
• Minimum 2 years of collections, cash applications, credit, accounts payable or related finance experience

Preferred:

• Strong customer service and interpersonal skills
• We are looking for someone task-focused, that works well in a team environment, and that thrives in a fast-paced environment
• Ability to work independently as well as with a team to ensure critical tasks are completed with a sense of urgency
• Must have strong organization skills, thoroughness, and attention to detail
• Strong verbal and written communication skills
• Critical thinking skills and problem resolution skills
• Demonstrated ability to use own judgement and make sound decisions
• Ability to work in fast-paced, professional, and deadline driven environment
• Proficient in Microsoft Office Suite of programs
• Values a diverse and inclusive work environment

Sims Global Solutions is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category.

Affirmative Action Employer/EOE/M/F/Disabled/Veteran 

Employment is contingent on background screening.