Collections Specialist - Healthcare is responsible for requesting payment and collecting overdue balances from patients. Contacts patients by phone or mail to request payment and to review their account details. Being a Collections Specialist - Healthcare responds to patient questions and sets up alternative pay plans if necessary. Maintains patient account records and resolves third party payer issues. Additionally, Collections Specialist - Healthcare typically requires a high school diploma. Typically reports to a supervisor or manager. The Collections Specialist - Healthcare works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Collections Specialist - Healthcare typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
At Quadient, we are committed to empowering our people to be their authentic selves at work and ensuring that every individual is treated with fairness and respect. We encourage applications from anyone, regardless of background. Diversity, Equity, Inclusion, and Equal Employment Opportunity are not just ideals – they're integral to our DNA. We believe in the power of authenticity and strive to create an environment where you can bring your whole self to work every day.
We're ambitious, friendly, driven, and passionate. We embrace the power of authenticity in the workplace, fostering an environment where every individual is treated with unwavering fairness and respect, regardless of their background.
Quadient is more than a workplace; it's a platform for your growth!
What you will do:
The Portfolio Specialist is a highly regarded collection’s professional within the company’s Collections Department. Our Collectors are decisive decision makers who contact fifty (50) or more business customers per day and manage a $3M portfolio of up to 4,000 customers. Quadient’s high volume, mid to small dollar transaction portfolio includes the following business verticals, leasing, government, national, hard sales, and revolving line of credit.
The ideal candidate will have experience in commercial collections with a customer service mentality, must demonstrate commitment to customer retention, teamwork, and possess the initiative to seek and embrace change through establishing and achieving performance goals.
What you offer:
#LI-LR1
This position has an hourly pay range of:
$19.38-$29.09Quadient, Inc. has standard ranges for all U.S. - based roles, based on function, level, and scope, which are benchmarked against companies of similar size and growth-stage. To provide greater transparency to candidates, we share these targets on all job postings. Final salary offers are determined by multiple factors, which may include (but are not limited to) geographic location and candidate experience and expertise. As such, they may vary from the ranges listed.
Our Benefits Overview:
About Quadient:
At Quadient, we exist to help organizations simplify the connection between their customers and what matters most. From mortgage approvals, medical results, and insurance claims, to accounts receivables, invoices and inbound packages. Quadient has been helping customers since 1924. (That’s right, almost 100 years!). We are the driving force behind the world’s most meaningful customer experiences. By focusing on four key solution areas including Customer Experience Management, Business Process Automation, Mail-Related Solutions, and Parcel Locker Solutions, Quadient helps simplify the connection between people and what matters. Quadient supports hundreds of thousands of customers worldwide in their quest to create relevant, personalized connections and achieve customer experience excellence. Every day - we help companies manage over 788 million connections with their customers. Our award-winning solutions and best in class customer service are the reasons we have grown to become the driving force behind the world’s most meaningful customer experiences. Because connections matter!
We want Quadient to be a place where we are all able to bring our whole selves to work and where our differences are embraced and celebrated. We operate in diverse areas, cultures and communities; our customers are as unique as we are. Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They make us EPIC. Together.
The above position statements are intended to describe the general nature and levels of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Quadient does not accept unsolicited resumes from headhunters, recruitment agencies or fee-based recruitment services. Please do not forward resumes to our jobs alias, Quadient employees or any organization location. Quadient is not responsible for any fees related to unsolicited resumes.
Quadient is an Equal Opportunity Employer, and all qualified applications will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristic protected by law.
If you need assistance with the application process, please email us at US.LOA.Accomodations@quadient.com.
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