Collections Specialist - Healthcare jobs in Portsmouth, NH

• Develop and maintain strong working relationships with clients and customers all the way up to C-Level executives in order to deliver exceptional customer service support
• Act on behalf of our clients when contacting customers for payment resolution. All calls/e-mails to be performed in a polite, professional and courteous manner
• Follow and implement Madison’s collections processes and procedures
• Reduce delinquency for assigned accounts and identify issues attributing to account delinquency
• Review current account status, get payment commitment and document all relevant information in internal account systems
• Responsible for customer reconciliations, processing credit memos, write-offs, refunds through profit, check requests and other documentation that may be necessary to resolve outstanding cash issues
• Perform other assigned tasks and duties necessary to support the Accounts Receivable Department

• Intermediate skill with Microsoft Office required (Outlook & Excel). 
• • Interview will include competency test focused on demonstrating functions within Excel
• Must have excellent customer service skills & demonstrate professional etiquette 
• Ability to prioritize and handle multiple tasks in an organized manner
• Capability to work independently with strong attention to detail and accuracy
• Demonstrated communication, organizational and follow-up skills
• Collection experience preferred, but not required
• A positive “can-do”attitude, reliability and strong work ethic are required

About the Company:
NESC Staffing

The company was founded in 1984 as National Engineering Services Corporation. In 2015, we changed our name to NESC Staffing to better reflect the service we provide to businesses and professionals.

We have grown to six branch offices that cover the entire United States, providing everything from engineering to science recruitment and more. Our goal then and now is to combine years of experience in the industry with state-of-the-art recruitment and payroll methods to provide our employees and client companies with qualified technical support and quality service. We are a privately held nationwide firm with corporate headquarters in Portsmouth, NH.

Company Size:
100 to 499 employees

Industry:
Other/Not Classified

Founded:
1984

Website:
http://www.nesc.com