Collections Specialist - Healthcare jobs in Sacramento, CA

Aircom is looking for a competent Collection Specialist to contact clients and collect outstanding payments. You will maintain a perfect balance between maintaining trustful relationships and ensuring timely payments. Our Collection Specialist should exhibit professionalism and trustworthiness while upholding our company values to the highest levels. You should have excellent communication and negotiation skills, as well as an ability to work independently. The A/R Collections Specialist I will oversee the A/R collections process by effectively communicating with customers to ensure invoices are paid within 30 days. The A/R Collections Specialist I will work closely with all departments to ensure all required documents are submitted on time and correctly to prevent any delay in customer payments.  

ESSENTIAL FUNCTIONS:

General Duties

·        Monitor the firm’s accounts receivable and identify overdue accounts.

·        Contact customers with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect it in installments.

·        Use credit bureau data, post office information, internet searches and other tools to try to locate customers who have moved or changed phone numbers.

·        Maintain records of contacts and attempted contacts with delinquent account customers as well as update internal communication of any promises to pay or disputes.

·        Any/All disputes must be communicated and resolved to management in an urgent manner.

·        Resolve customer issues and complaints concerning billing.

·        Submit regular aging A/R reports on the status of unpaid accounts and any repayment progress to management.

·        Report on collection activity and accounts receivable status

REQUIRED SKILLS:

·        Excellent verbal and written communication                                                              

·        Proficient in MS Office and Company Accounting software                                       

·        Excellent interpersonal skills                                                                                       

·        Excellent organizational skills and follow-through abilities                                           

·        Detail oriented

 Physical Requirements and Working Conditions:

This position requires the ability to sit and work independently while focusing on detail for extended amounts of time.

This position is a sedentary office position requiring phone usage; typing and extensive data input at a computer keyboard while seated at a desk, ability to lift up to 15 pounds, stoop and bend.

This position description is not intended to be all-inclusive. An employee may also perform other reasonably related business duties.

EEO Statement:

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age, sex, gender, sexual orientation, gender identity, gender expression, marital status, genetic information, disability status, protected military or veteran status or any other characteristic protected by law.