Collections Specialist - Healthcare jobs in Salt Lake City, UT

“Excellence is not an option. It’s just our way of doing business.”

At Step Saver, we are the Water Treatment Professionals. We are a Salt Pumping, Delivery and Transportation Service provider for commercial and industrial business across the Western United States. We deliver and pump bulk salt through a patented distribution service directly to our customers, eliminating storage of bagged salt products and reducing the environmental impact of landfill plastic bag waste. We are also the experts on Water Treatment and Filtration systems.

Job requirements may include, but not be limited to:

• 2 years prior work experience as a Collections Specialist or in a similar role
• Manage customer accounts and identify past due balances
• Research historic data as needed for each outstanding balance
• Communicate with customers regarding payment status and timing
• Maintain positive and professional customer relationships
• Process customer payments and ensure accurate posting
• Strong negotiation skills
• Creative problem solving and analytical skills
• Resolve billing discrepancies and customer concerns in a timely manner
• Knowledge of billing procedures
• Maintain accurate and complete records of collection activities
• Report on collection activity to company leadership
• Other duties as assigned

Skills and Experience Needed:

• Experience in collections or customer service preferred.
• Excellent customer service and interpersonal skills.
• Excellent telephone and verbal skills.
• Demonstrate good judgment and problem-solving skills.
• Attention to detail
• Flexible and adaptable to change
• QuickBooks, Excel, Word knowledge a must

Benefits:

• Medical, Dental and Vision with employer contribution.
• Paid time off and 5 annual holidays
• 401(k) plan with a generous company match
• Profit sharing

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Referral program
• Vision insurance

Weekly day range:

• Monday to Friday

Work setting:

• Office

Education:

• High school or equivalent (Required)

Experience:

• QuickBooks: 1 year (Required)
• Microsoft Office: 1 year (Required)
• Collections: 2 years (Required)

Work Location: In person