Collections Specialist - Healthcare jobs in Seattle, WA

What You'll Do:

• Contact customers with overdue accounts and attempt to either collect the overdue amount or escalate to internal team members for support.
• Monitor the company’s accounts receivable and identify overdue accounts.
• Maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer.
• Resolve customer issues and complaints concerning billing.
• Collecting payments from customers and accurately recording them in the system.
• Submit regular reports on the status of unpaid accounts and any repayment progress.

Qualifications & Educational Requirements

• Associates and/or Bachelor’s degree in Accounting
• Two or more years of accounting work experience
• Experience using an ERP system, preferably Netsuite.
• Proficient with Microsoft Excel and Word software applications
• Effective communication and interpersonal skills
• Strong attention to detail with emphasis on accuracy

Preferred Skills

• Good accounting and financial acumen with attention to detail
• Proven ability to meet a constant stream of deadlines.
• Must be able to prioritize and multitask in a fast-paced environment.
• Must have a good work ethic, communication (verbal and written), research, problem-solving, and time management skills.
• Ability to build relationships with clients and internal departments.

Target cash compensation range: $50,000-60,000 USD Annually

We are committed to providing competitive, market-informed compensation. The cash compensation above includes base salary, variable commission for employees in eligible roles, and annual bonus targets for eligible roles. In addition to cash compensation, all full time iSpotters are eligible to participate in iSpot’s equity plan to receive stock options. Non-exempt roles will also be eligible for (pre-approved) overtime pay. Individual compensation packages are influenced by different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.

For more information on total rewards package, go HERE

Hybrid & Flexible Workplace Policy

iSpot supports a hybrid and flexible workplace. Depending on location and work responsibilities, employees may be designated as full-time or part-time office-based or a fully remote employee. A hybrid work schedule indicates that you work in the office some days and work from home other days. The best hybrid workplaces allow for flexibility while also encouraging consistency. 

Those local or living in surrounding areas to one of our offices (Bellevue, WA; El Segundo, CA; New York, NY) will work a hybrid schedule, coming into their local office 1-3 days a week. While those in a role, not office-based and located further away from our offices, will work a fully remote schedule. If you have questions regarding exact details of our hybrid & flexible workplace policy, please let your recruiter know and they will discuss with you further.

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