Collections Specialist - Healthcare is responsible for requesting payment and collecting overdue balances from patients. Contacts patients by phone or mail to request payment and to review their account details. Being a Collections Specialist - Healthcare responds to patient questions and sets up alternative pay plans if necessary. Maintains patient account records and resolves third party payer issues. Additionally, Collections Specialist - Healthcare typically requires a high school diploma. Typically reports to a supervisor or manager. The Collections Specialist - Healthcare works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Collections Specialist - Healthcare typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Responsible for assisting branches in collecting and processing accounts receivable.
Essential Job Duties:
1. Make collection calls to customers in cooperation with branch managers.
2. Update and consult with branch managers regarding status of accounts.
3. Send collection letters according to company policy and submit accounts to outside collection agency
as needed.
4. Maintain collection notes in respective systems.
5. Assist with processing customer payments sent to lockbox as needed.
6. Work with customers and branch to reconcile and resolve disputed accounts.
7. Assumes other duties as assigned.
SUPERVISORY RESPONSIBILITIES: None.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
functions.
Basic Qualifications (Minimum Required Experience, Education, Knowledge/Skills/Abilities, Essential Physical
Demands):
PHYSICAL DEMANDS AND WORKING CONDITIONS: This position requires sitting, standing, bending,
and lifting. Must be physically able to lift boxes weighing approximately 30 lbs. Must have the ability
to work under conditions of frequent interruptions and be attentive to details.
Preferred Qualifications:
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0 Collections Specialist - Healthcare jobs found in Youngstown, OH area