Commercial Software Engineer codes software applications based on third party business requirements. Standardizes the quality assurance procedure for software. Being a Commercial Software Engineer performs tests and develops fixes. Researches client complaints and makes necessary adjustments and/or recommendations to resolve software related issues. Additionally, Commercial Software Engineer requires a bachelor's degree in a related area. Typically reports to a supervisor. To be a Commercial Software Engineer typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. CE proudly distributes the Carrier, Bryant and Payne brands of HVAC equipment, as well as a full-line of aftermarket parts, supplies, and accessories. CE has over 150 locations throughout 28 states, Puerto Rico, the Caribbean, and Latin America.
The Mid-South Region of Carrier Enterprise currently has an exciting opportunity for an Inside Sales Engineer in Knoxville, TN
Company website: .
Job Summary:
Selected candidate will support the Commercial Sales Engineers by providing technical support to customers (commercial HVAC contractors). This includes, but is not limited to, preparation of quotations, responding to customer purchase orders by checking inventory and placing orders with our onsite order department, preparation of submittals for submission to the installing HVAC contractor, general contractor, consulting engineer and building owner, product application support for our commercial customers and responding to customer inquiries. The Inside Sales Engineer (ISE) is the primary backup for the Sales Engineers and plays an integral role in increasing volume with their existing accounts. He / she will also be the primary point of contact for all our commercial ancillary products. The ISE will be the product expert on these products and will be responsible for all quotations and submittals to our commercial Sales Engineers and residential Account Managers.
Knowledge, Skills and Requirements:
Ability to manage multiple priorities
Strong attention to detail, highly organized
Build strong relationships with internal and external customers
Exceptional communication skills (written and verbal)
Proficiency with Microsoft Office applications and ability to learn new programs
Ability to handle high call volume of customer inquiries - call center environment
Able to work well in fast-paced business casual office environment
2 - 5 years of HVAC experience or knowledge of HVAC designs strongly desired, but not required.
AA/AS degree with 3-5 years' experience or BS degree preferably in a technical field.
Carrier Enterprise is an Equal Opportunity Employer.
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