Commercial Software Engineer codes software applications based on third party business requirements. Standardizes the quality assurance procedure for software. Being a Commercial Software Engineer performs tests and develops fixes. Researches client complaints and makes necessary adjustments and/or recommendations to resolve software related issues. Additionally, Commercial Software Engineer requires a bachelor's degree in a related area. Typically reports to a supervisor. To be a Commercial Software Engineer typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
Title: Technical Support Representative I
Reports to: Technical Support Manager
General Description
Provide technical support to users of SACS Housing Software.
· Windows, SACS Housing Software, Microsoft Office installation
· SACS Housing Software technical support calls
· Must be able to travel to customer sites as needed.
· Must be able to lift 40 pounds.
Skills and Qualifications
· Associates degree in a computer related field is preferred. Equivalent work experience accepted.
· Must demonstrate effective communication, organization, and problem-solving skills.
· Candidate must be able to work with others to achieve corporate goals.
· Must be able to document work flow details.
· Must be able to interpret and convey detailed technical solutions to customers.
· Must be proficient in Microsoft Word, Excel, and Outlook.
Job Type: Full-time
Benefits:
Schedule:
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Work Location: In person
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