Communications Manager jobs in San Jose, CA

Organization

QuestBridge is a powerful platform that connects America's brightest low-income students with leading universities and career opportunities. QuestBridge designs and builds programs to develop and support low-income students in accessing and navigating exceptional educational and career experiences. By facilitating these exchanges, QuestBridge aims to increase the number of talented low-income students at the nation's best universities and in the ranks of national leadership. QuestBridge envisions a world where America’s leadership encompasses thoughtful and broad-minded decision-makers drawn from every economic segment of society.

Position

We are searching for a Communications Manager for the Scholar Communications team who will help maintain, shape, and grow the QuestBridge brand for our college students and alumni. They will help generate innovative ideas and manage the creation of content across many different channels to support the goals of the program teams. 

Responsibilities

• Develop communications plans with Scholar Programs teams for email, social media, web, print, video, and other channels with an understanding of how each plan fits into other projects and initiatives.
• Gain a deep understanding of target groups and develop strategies for effective communication for these groups.
• Review messaging and creative assets for brand alignment and provide feedback to stakeholders as needed, keeping in mind accessibility, equity, and inclusion.
• Maintain brand integrity and champion the value of consistent messaging by implementing brand guidelines.
• Leverage project management tools to monitor progress of communications and ensure timely completion of tasks across multiple teams. 
• Assist other communications team members with documenting project tasks and setting deadlines.
• Use results from tracking and analytics to measure the impact of channel efforts and make data-driven decisions.
• Travel domestically 2-3 times per year for internal and external organizational events.
• Support other organizational projects, tasks, and goals as needed and as assigned.
• With all other QuestBridge staff, annually read and evaluate student applications for National College Match, College Prep Scholars Program, and other opportunities.

Qualifications

• Bachelor’s degree with ideally 5 years of relevant professional experience.
• Excellent writing and editing skills with demonstrated experience in providing constructive feedback on design and content.
• Experience with website content management systems, email marketing software, social media platforms, and design programs (Canva and/or Adobe Creative Suite).
• Ability to outline and manage the tasks, timelines, and resources required for various communications projects.
• Experience with using data to evaluate the success of communications and identifying areas for improvement.
• Heightened sensitivity to students from diverse backgrounds.

Qualities

• Strong belief in the mission, vision, and goals of QuestBridge (see this link for more)
• Exceptional attention to detail combined with ability to maintain focus on the big picture
• Creative, meticulous, and adaptable.
• Ability to collaborate well with others and to both receive and give feedback in a constructive manner.
• Polished, professional demeanor and communication style.
• Rigorous quality standards for text editing and visual aesthetics.
• Strong work ethic and deep-seated personal integrity, with desire to reach goals and contribute to the success of the organization.
• Ability to maintain confidentiality and exercise good judgment in difficult situations.

Salary

$62,400 - $78,000

Benefits

QuestBridge strives to provide the best possible benefits for our team members. Benefits include medical, dental, and vision insurance; generous PTO, holidays, and annual end-of-year office closure; 401k; paid parental leave; remote work stipends; flexible work hours; and many more. 

Hours and Location

This is a full-time position that is remote and can be based anywhere within the United States. Employees will be expected to be engaged online and travel approximately once per quarter.

Application Process

Please include a resume and thoughtful cover letter with your application. Select candidates will be invited to engage in an initial interview, and from there, candidates may be invited to participate in a case study and team member interviews. 

Due to the large number of applications we receive, we ask that candidates refrain from calling or mailing applications. Thank you for your interest in employment with QuestBridge. QuestBridge is an equal opportunity employer.