Communications Representative jobs in Kansas City, MO

Communications Representative coordinates, designs, and implements internal and external communications strategies and programs within the organization. Enhances the relations between company and employees, clients, government, or community. Being a Communications Representative evaluates and assists in establishing standard operating procedures. Reviews and edits communications submitted for organizational issues. Additionally, Communications Representative monitors company media and utilizes electronic publishing technology. Coordinates delivery of communications to appropriate recipients. Works closely with various business departments to ensure messages are delivered clearly and effectively. Requires a bachelor's degree. Typically reports to a manager. The Communications Representative work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Communications Representative typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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Mobile Customer Service Representative
  • Charter Communications
  • Kansas, MO FULL_TIME
  • Spectrum was named by Forbes as one of America's Best Large Employers for 2023, and Spectrum Mobile just recently earned the top spot for Customer Service among Full-Service Mobile Virtual Network Operators (MVNOs) based on the J.D. Power 2024 Wireless Customer Care Study - Volume 1!

    Do you like helping customers solve problems? When you join the Spectrum team, you will earn at least $20 an hour from day one. With paid training, a market-leading savings plan, and high-quality, affordable health care, $20 an hour is just the beginning. Learn more:https://jobs.spectrum.com/20


    GROW your career with Spectrum! We offer professional development straight out of training, including opportunities to join special teams like Chat, Technical Support, and more!

    This position is an in-office opportunity only.Please ensure that you can work at our call center office in Kansas City, Missouri before applying.

    At a Glance

    Full-time entry-level to mid-level customer service roles troubleshooting and resolving mobile customer technology and service issues, including repair, billing, and accounts.

    Profile: A tech-savvy problem solver who can multitask to repair a variety of services and equipment. Mobile Representatives use patience and effective communication skills to uncover customer needs, answer questions, and leave a positive impression on customer interactions.


    Benefits include fully paid training and time off, comprehensive health packages, retirement savings, free Spectrum services where available, and more.


    Who are you?

    No matter your background, our training program can put you ahead of the curve on all the latest technology. We'll help you develop the skills to be comfortable and adaptable troubleshooting all kinds of technical mobile issues. Your dedication and resourcefulness, paired with the strength of our products and services, keep services flowing and customers satisfied. Your attention to detail is essential; you'll keep a record of actions taken and create documents that ensure your customers' service histories are available for future Representatives. If you're ready to grow your skills, this is a role with a lot of potential.

    What is the Mobile Customer Service Representative role?

    It's about building relationships and turning the knowledge you gain in training into customer service wins. Mobile Representatives make a real difference to their customers and the company, providing over-the-phone support on a wide range of mobile products and services, including accounts and billing, diagnostics, enhancements and repairs. You will have advanced diagnostic tools to help you address technical inquiries and get services running smoothly, talking customers through fixes you can make together. If an issue calls for extra attention, bring in additional internal support to get things back on track. Understanding the products and your customers' sense of urgency will help you create a satisfying customer experience.

    It's all about learning and growing.

    This may be new for you, but the journey is all mapped out. There's a lot to learn, and our thorough, fully paid training can make you an authority on Spectrum's Mobile products and services in about a month. After that, you'll be ready to troubleshoot customer-facing systems like a pro. The industry moves quickly; to stay on top of it, we provide training updates to keep you up-to-date on our newest products, services, and upgrades so you'll be ready for any question that comes your way. One-on-one time with department leaders and additional support give you everything you need to create a streamlined process for your customers and yourself.

    With a deliberate path to success.

    We believe the best people to lead are those who have been down the same road before. Most of our supervisors started as Representatives themselves, so they know exactly what kind of support will help you grow into a successful employee. With well-established career paths across multiple lines of business, advancement is a very real and achievable goal. Make your first move toward a long and rewarding career with Spectrum.

    The benefits are clear.

    In addition to the core benefits - industry-leading retirement savings and 401(k) plans, comprehensive health care insurance options, dental and vision plans, flexible spending, family leave, and paid training and time off - we offer free Spectrum products and services where available, education assistance tuition reimbursement, employee discounts, and a selection of other programs to support team members and their families.


    What's required to get started?

    The minimum qualifications for the Internet/Voice Representative are:

    • Ability to read, write, speak and understand English
    • High School Diploma or GED

    Preferred qualifications

    • 6 months or more of customer service experience
    • 6 months or more of working with multiple software applications
    • 6 months or more of high-volume phone experience in a customer service/call center job preferred
    • 6 months or more of experience working in cable operations, mobile, or telecommunications call center

    Are you ready to join our team?

    Now that you know a little more about us, why not apply now? Heads up! There is a brief assessment in the application. We recommend taking the assessment in a distraction-free environment.


    COP143 2024-30337 2024

    Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


    A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


    Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 101,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.

    Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.

     

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Communications Representative / Operator
  • Mosaic
  • Saint Joseph, MO FULL_TIME
  • Mosaic Life Care is a health care system in northwest Missouri. With a vision of transforming community health by being a life-care innovator, Mosaic places the holistic needs of patients first by pro...
  • 18 Days Ago

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Field Support Representative - Full Time
  • Dohrn Transfer -Field Support Representative
  • Cameron, MO FULL_TIME
  • Field Support Representative - Full Time Apply Now Description/Job Summary Dohrn Transfer is your complete Midwestern transportation partner. We offer less-than-truckload, truckload and value-added se...
  • 16 Days Ago

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Outside Sales Reps in KCMO and Overland Park, KS | $40K base + commission!
  • Charter Communications
  • Independence, MO FULL_TIME
  • "Base Salary - Average Target Compensation of $105,000 Uncapped Incentives!!" JOB SUMMARY Connect people and communities by offering best-in-class telecommunication services through door-to-door solic...
  • 18 Days Ago

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Outside Sales Reps in KCMO and Overland Park, KS | $40K base + commission!
  • Charter Communications
  • Kearney, MO FULL_TIME
  • "Base Salary - Average Target Compensation of $105,000 Uncapped Incentives!!" JOB SUMMARY Connect people and communities by offering best-in-class telecommunication services through door-to-door solic...
  • 18 Days Ago

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Outside Sales Reps in KCMO and Overland Park, KS | $40K base + commission!
  • Charter Communications
  • Raymore, MO FULL_TIME
  • "Base Salary - Average Target Compensation of $105,000 Uncapped Incentives!!" JOB SUMMARY Connect people and communities by offering best-in-class telecommunication services through door-to-door solic...
  • 19 Days Ago

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0 Communications Representative jobs found in Kansas City, MO area

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Sr. User Experience Designer (Remote)
  • Hallmark, Inc.
  • Kansas City, MO
  • WHO WE ARE Hallmark's Experience Design (XD) Team is responsible for designing user-centered experiences to unify Hallma...
  • 3/28/2024 12:00:00 AM

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MO - Solar Sales Consultant
  • Safe Haven Security Services, LLC.
  • Kansas City, MO
  • Solar Sales Team Member Safe Haven Security is seeking a Solar Sales Team Member to assist in setting solar consultation...
  • 3/28/2024 12:00:00 AM

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XR Technologist - Medical Imaging UH/TMC (9:00AM-7:30PM Tue-Fri)
  • Truman Medical Centers
  • Kansas City, MO
  • **If you are a current University Health or University Health Physicians employee and wish to be considered, you must ap...
  • 3/28/2024 12:00:00 AM

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CT/XR Technologist - Medical Imaging UH/TMC (8:30p.m.-7:00a.m. Wed, Thurs, Fri, Sat)
  • Truman Medical Centers
  • Kansas City, MO
  • **If you are a current University Health or University Health Physicians employee and wish to be considered, you must ap...
  • 3/28/2024 12:00:00 AM

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Patient Accts Rep II - Tiffany Springs
  • Truman Medical Centers
  • Kansas City, MO
  • **If you are a current University Health or University Health Physicians employee and wish to be considered, you must ap...
  • 3/28/2024 12:00:00 AM

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Detailer
  • Hendrick Automotive Company
  • Kansas City, MO
  • Hendrick Collision Center of Kansas City Location: 9400 Troost Ave, Kansas City, Missouri 64131 Summary: Responsible for...
  • 3/28/2024 12:00:00 AM

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Business Development Manager, Partnership Sales
  • AEG
  • Kansas City, MO
  • The Business Development Manager will serve a vital role on Sporting Kansas City's Corporate Partnerships team as a New ...
  • 3/27/2024 12:00:00 AM

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Safety & Security Agent - Overnights
  • Marriott Kansas City Downtown
  • Kansas City, MO
  • Job Summary: $500 Hiring Bonus! The Security & Safety Agent is responsible for supporting the overall guest experience e...
  • 3/26/2024 12:00:00 AM

Kansas City is the largest city in the U.S. state of Missouri. According to the U.S. Census Bureau, the city had an estimated population of 488,943 in 2017, making it the 37th most-populous city in the United States. It is the central city of the Kansas City metropolitan area, which straddles the Kansas–Missouri state line. Kansas City was founded in the 1830s as a Missouri River port at its confluence with the Kansas River coming in from the west. On June 1, 1850 the town of Kansas was incorporated; shortly after came the establishment of the Kansas Territory. Confusion between the two ensued...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Communications Representative jobs
$57,159 to $71,306
Kansas City, Missouri area prices
were up 1.7% from a year ago

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