ERSEA Specialist

Department: Head Start and Children's Services

Employment Type: Permanent - Full Time

Location: Savin Street

Compensation: $24.69 - $28.62 / hour

Description

Key Responsibilities

• Actively participate in creating and implementing program’s recruitment plan.
• Plan, facilitate and attend recruitment events in the community.
• Maintain connections with community agencies and regularly distribute program and recruitment information.
• Attend community events and activities to recruit new families.
• Participate in the program’s selection and placement meetings.
• Complete and follow up on intake referrals.

• Communicate and meet with potential families and provides information regarding program eligibility requirements.
• Collect, copy and process all documents received from families related to eligibility.
• Ensure income calculation and verification is accurate based on documents collected from the families.
• Oversee all activities related to the processing of applications:
• Schedule and meet with families to complete intake process.
• Accurately complete application with family.
• Collect all documentation from families in order to confirm eligibility and begin to process.
• Process complete application within 2 business days.
• Provide frequent in face-to-face, phone and written communication with families regarding application status.
• Input application and all communication with family, into database system used by the agency.
• Strive to achieve 100% program enrollment for all program options, supporting a minimum of 10% enrollment of children with disabilities.  
• Maintain an active waitlist.

• Monitor, prepare and distribute report including monthly attendance analysis to ensure that attendance does not fall below 85%.
• Compare and reconcile attendance reports, reporting inconsistencies to Family Advocates and Family & Community Engagement Supervisor.

• Provide timely ERSEA, and all requested reports to facilitate meeting program reporting requirements.
• Maintain and monitor a comprehensive record keeping system through documents and through database system.
• Maintain statistical data as required by the ABCD Head Start administration and in accordance with federal and state regulations. 
• Perform detailed data entry work and data compilations to ensure the program’s timely preparation of reports.
• Provide assistance to program staff with information relative to ERSEA, community demographics and agency systems. Provide timely ERSEA monitoring reports and all requested reports to facilitate meeting program reporting requirements. 
• Ensure on-going monitoring, tracking, follow-up and analysis of enrollment data, and produce regular reports.

• Assist with administrative needs as requested. 
• Attend required meetings, trainings on and off site. 
• Perform other related duties as assigned from time to time. 

Skills, Knowledge and Expertise

• Demonstrate a knowledge of and sensitivity to the educational and socioeconomic needs of the children and families served.
• Excellent written and verbal communication as well as interpersonal skills.
• Successful experience in working as a member of an interdisciplinary team.
• The skill to deal with sensitive family situations in a non-threatening and professional manner. 
• Ability to set and maintain professional boundaries with staff and families.
• Behave in a professional manner. 
• Keyboarding skills, computer literacy and familiarity with various applications such as database, word processing, e-mail and internet. 
• Engage in ongoing staff development to expand professional skills.
• Knowledge of neighborhoods served by programs and city-wide services relevant to the programs population. 
• Proven ability to keep accurate written records and documentation. 
• Possesses the ability to work with culturally diverse low-income population. 
• Attend and participate in community activities, training, and night meetings as needed. 
• Possess bilingual ability where appropriate.  Translates as necessary or when needed.
• Experience in providing support to an ethnically diverse staff.
• Maintain knowledge of all federal, state, city and program laws, regulations, standards and policies.

• Frequent significant decisions and problem solving abilities. 
• Ability to work as a team member collaborating with coworkers, parents and community resources. 
• Frequent traveling for home visits and off site trainings. 
• Regular kneeling, bending and sitting on the floor to attend to child's needs. 
• Lift and move infant to preschool age children.
• Lift items based on program administration needs.
• Must be able to work independently without intensive supervision. 
• Must be able to balance and prioritize work load and have strong time management skills.

• Engage in ongoing staff development to expand professional skills.
• Maintain professional boundaries in relationships with staff and families.
• Maintain confidentiality of child and family information at all times.