Community Development Manager jobs in Phoenix, AZ

Planned Development Services is currently seeking an experienced HOA Assistant Community Manager for our Glendale office. As an Assistant Manager you will be performing the following functions:

• Answer heavy incoming phone calls from homeowners regarding violation letters and community concerns/questions
• Process architectural requests and appeals
• Print and mail violation letters
• Compose meeting postcards and special notices for communities
• Respond to voice mails and emails from homeowners
• Assist HOA Community Managers in preparing for monthly and annual board meetings
• Submit work orders to vendors
• Work with outside vendors by obtaining bids for service and scheduling appointments
• Prepare outgoing mail and correspondence
• File documents in scanned docs paperless filing system
• Other misc. duties as assigned by manager

Skills/ Requirements

The perfect candidate would possess the following:

• Effective communication skills
• Exceptional phone skills
• Excellent organization, multi-tasking and prioritization skills
• Ability to handle high volume workloads
• Must be able to adapt to constantly changing work duties
• Positive and professional attitude
• Previous employment with HOA Management Company and prior experience in TOPS and SmartWebs software is desired but not required
• Bilingual is a big plus

Additional Benefits:

• Competitive salaries and a supportive work environment
• Health, dental, vision and 401K matching

• Reimbursement for training or education needed to complete development

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• HOA Management Company: 1 year (Preferred)
• Customer service: 2 years (Required)

Work Location: In person