Community Director - Web jobs in Denver, CO

Director, Volunteer & Community Engagement

Director, Volunteer & Community Engagement

OUR PURPOSE 

Catholic Charities of the Archdiocese of Denver has been serving Northern Colorado since 1927. We serve tens of thousands of people each year in seven ministries: Marisol Services, Early Childhood Education, Shelter Services, Catholic Charities Housing, St. Raphael Counseling, Family, Kinship, and Senior Services; and Parish & Community Engagement.  

Our employees are crucial to our success in achieving our mission to extend the healing ministry of Jesus Christ to the poor and those in need. Catholic Charities provides a work environment where self-motivated and mission driven individuals are recognized and rewarded. 

Catholic Charities is an Equal Opportunity Employer. We are committed to welcoming applicants and program participants of all faiths; as well as an inclusive and welcoming environment for staff, volunteers, and program participants. Candidates who bring diversity to our team are encouraged to apply. 

PURPOSE OF POSITION: 

Reporting to the Vice President Marketing & Community Engagement, this position is responsible for guiding and supporting daily and long-term parish, ecumenical and volunteer outreach for the benefit of Catholic Charities. The ideal candidate: builds and develops relationships and communication channels with key stakeholders within the Archdiocese of Denver, its parishes, and surrounding community; guides volunteer management and growth within the agency, while supporting the volunteer capacity through parish and community connections; and is highly active in seeking community support through volunteer engagement, physical resource donations and shared communications.  

This position requires someone who is a servant leader, is mission-focused and has a can-do spirit. The most successful candidate will be someone whose initiative is off the charts, has a heart for teamwork and exudes compassion when dealing with our participants, volunteers and staff. The Director, Volunteer and Community Engagement is a front-facing, community-oriented and task-oriented team player who is highly respected by pastors and office staff at Archdiocese of Denver parishes; builds and grows connections in the ecumenical community; organizes and leads drives like the Catholic Charites School Supply Drive and Adopt-A-Family; guides the Volunteer Engagement Specialist and volunteer team; and has great interest in and capacity to take on new challenges and projects.  

ESSENTIAL DUTIES AND RESPONSIBILITIES  

• Develop and maintain strong relationships with parish leaders, staff, and parishioners through site visits and other appropriate techniques. 
• Develop and provide outreach, messaging and opportunities for parishioners, parishes, faith-based organizations, and general community to learn about Catholic Charities and ministries available to them. 
• Maintains professional ties with other service organizations/boards/committees for the program's benefit. 
• Manage, support and grow relationships with Parish Ambassador ministry (also working with Respect Life and its leaders) with scheduled communications, organized onsite meetings and engagement opportunities.  
• Assist and support ministries with specific drive requests of the communities throughout the year (diapers/backpacks/underwear/food). Help promote the need, assist parishes and groups with messaging and organization, and work to support with collection and distribution. 
• Assists with volunteer management database and reporting systems to support volunteer recruitment, placement, hours and performance tracking, records and recognition.  
• Ability to utilize volunteer relationship management (VRM) platform for the organization. Direct and manage accurate and complete volunteer records are maintained through the VRM platform (currently VolunteerHub). 
• Collaborates with program management and Volunteer Engagement Specialist (VES) to create a high quality and efficient recruitment, training, oversight, administration and recognition process for volunteers throughout the Agency. 
• Collect and produce social media marketing materials for volunteers that donate their time, talent and treasure to coordinate with the Catholic Foundation Alliance for marketing purposes.  
• Actively initiate, coordinate, and present research regarding volunteer recruitment/volunteer relationship management (VRM) software solutions.  
• Create newsletters and communications through VolunteerHub/Flocknote/other sources. 
• Assist with taking calls and messages from the Helpline and relaying information to appropriate parties.  
• Supports, promotes and adheres to Catholic Charities’ vision, mission, values and Code of Ethics. 
• Reflects Catholic Charities’ commitment to treating all persons with dignity and respect. 
• Uses creativity and innovation in program development and service delivery. 
• Maintains confidentiality of client and agency information. 
• Regular and predictable attendance (possible evenings & weekends) 

Qualifications

• A heart for the Catholic Charities ministry, a servant-leader and innovative team player 
• Demonstrated ability to develop and manage all aspects of complex volunteer program. 
• Strong interpersonal, verbal and written communication skills, including ability to make presentations and speak in front of groups.  
• Strong computer skills, including Microsoft office suite, and database management systems 
• Ability to apply and integrate Catholic Social Teachings to motivate others to action. 
• Strong organizational skills, detail-oriented and self-directed. 
• Knowledge of the service population’s cultural and socioeconomic characteristics and the appropriate techniques and practices for the client population.  
• Ability to interact effectively as a team member and independently with Agency staff and with a diverse client base. 
• Ability to communicate effectively in English and Spanish, including speaking, listening, reading and writing is preferred.  

EDUCATION and/or EXPERIENCE  

Bachelor's degree (BA/BS) from accredited four-year college or university; and two to four years related experience and/or training; or equivalent combination of education and experience. 

COMPENSATION & BENEFITS: 

Salary: $75,000-$85,000

Training:We provide a robust training curriculum that will support our employees throughout their career. Training provided within the first year of employment includes: De-escalation & Safety; Public Speaking; Mental Health First Aid; Substance Abuse & Mental Health; Human Trafficking; Trauma Informed Care; and many more. 

Benefits:In addition to being part of a higher purpose while working in a challenging yet rewarding environment, eligible Catholic Charities employees receive a generous benefits package, including: 

• Extensive Paid Time Off (4 weeks accrual for new employees - increasing based on tenure) promoting work life balance. 
• 15 Paid Holidays annually (shelters are 24/7, so there may be a need to work some holidays, which would include holiday pay). 
• 403b Retirement Plan with Agency contribution of 4% & match up to 2% of annual compensation. 
• Choice of 3 PPO Medical Plans (90% of employee's and 75% of dependent’s premiums is paid by Agency), Dental, & Vision starting the 1st day of the month following start date. 
• May be eligible for Public Service Loan Forgiveness through Federal Student Loans and many more benefits. 

ARE YOU READY TO JOIN OUR TEAM?If you are ready to make answer the call and make a difference, please submit your application online at ccdenver.org/careers. We look forward to meeting you! 

We conduct background checks as part of our hiring process. 

Drug-Free Workplace. 

Catholic Charities serves all with respect, dignity, and without discrimination in compliance with all local, state, or federal law. Consistent with applicable laws, Catholic Charities makes all decisions involving any aspect of employment or volunteer relationships without regard to any status or characteristic protected by local, state, or federal law, other than those positions which are deemed ministerial in nature (such as Chaplain requiring a clerical background). Unlawful discrimination and/or harassment is inconsistent with our philosophy of doing business and will not be tolerated. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

EEO/AA