COMMUNITY OUTREACH SPECIALIST jobs in Monterey, CA

Classification: Grade 3, Staff
Department Name: Health Sciences & Human Servcs
Job Number: FP2022-794
Status: Internal RecruitmentInternal Recruitment
Priority Screening Date: 04/14/2022
Recruitment Status: Internal Recruitment

Position Description:
This is an internal recruitment. Only active University Corporation employees will be recruited.

DEFINITION: The full-time, benefited position is dependent upon grant funds, which expire on June 30, 2022. In the interim, there will be multiple concerted efforts to seek additional funding. PURPOSE: The Outreach Specialist's primary function is to coordinate and facilitate street outreach and field-based case management activities to assist people in finding and implementing solutions to housing barriers, maintaining healthy and safe living environments, and achieving wellness. In addition providing guidance, instruction, direction, and leadership to the outreach team to achieve a key goal is desirable. POSITION SUMMARY:The Outreach Specialist is part of the Homeless Engagement and Response Team (HEART) and will strategize, plan, and implement targeted searches for homeless individuals and encampments identified by the Coalition of Services Providers. Furthermore, the Outreach Specialist will lead a small team of workers to conduct outreach and case management activities for people experiencing homelessness in Monterey County. This position is under the CHE Principal Investigator's oversight and the CHE Senior Manager's general supervision. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:

• Strategize, plan, and implement targeted searches for homeless individuals and encampments identified by the Coalition of Services Providers
• Lead a small team of workers to conduct outreach and case management activities.
• Conduct daily county-wide outreach and case management activities to develop relationships and build rapport with clients to assist them with finding a traditional home (apartment, house, room for rent, etc.) within the community of their choice. Services may include but are not limited to assisting the individual with gathering documentation, accessing appropriate mental and physical health services, and any other services that may help an individual improve their quality of life as they define it.
• Conduct health and mental health assessments and referrals to appropriate service providers for treatment.
• Provide supportive counseling to individuals regarding the use and effect of alcohol and drugs.
• Assist individuals in identifying their need for treatment, provide substance use treatment referrals, and collaborate for individualized care
• Provide assistance and linkage to housing referrals and health resources.
• Meet with established clients to review, evaluate, and support goal completion.
• Provide a high-quality customer service environment for all clients, community partners, and collaborating agencies.
• Communicate and collaborate respectfully and well with multi-disciplinary team members
• Respond within specific contract timeframes to requests for count-wide outreach services and send follow-up information to the requestor and the supervisor.
• Collaborate with community substance abuse, health, and mental health providers to ensure seamless referral and secure connection with services.
• Work with local law enforcement, interim service, and Veteran service providers to ensure a smooth transition from street living to temporary housing or the permanent home of their choice.
• Provide ongoing information, referrals, linkages, and advocacy for all other identified needs.
• Creatively use and develop community resources to broker and link clients to services.
• Conduct CARS/ VI-SPDAT (Vulnerability Index- Service Prioritization Decisions Assistance Tool) on all new clients to connect them to proper intervention and services. Document results, and complete match initiation form.
• Maintain documentation standards as set forth by CHE policies.
• Ensure all program data is accurate and entered into the appropriate program documentation system as contractually required. (i.e., HMIS, internal spreadsheet, CARS, etc.)
• Generate client data for reporting. Prepare case-related reports, including but not limited to demographics, outcomes, successes, and challenges.
• Must have own transportation, valid driver's license, auto insurance to conduct job-related travel, and the ability to complete web-based training in defensive driving.
  

Other Functions:

• Performs other job-related duties and special projects as assigned

Physical Work Environment
Ability to: operate a motor vehicle; climb stairs; possess good communication skills; meet the classification requirements, and have mobility, vision, hearing, and dexterity levels appropriate to the duties. Capable of the following extended activities: standing, sitting, climbing stairs. Capable of the following intermittent activities: lifting 25 pounds or more and bending in the performance of infrequently performed office duties.
Work Location: In-person Office Location: 8 Upper Ragsdale, Monterey CA 93940

Knowledge, Skills and Abilities:

• Ability to Engage and establish rapport with hard to reach clients
• Ability to work independently and as part of a multi-disciplinary team
• Ability to exercise mature and professional judgment
• Good problem solving and conflict resolution skills
• A highly motivated self-starter with the ability to coordinate multiple projects and tasks
• Proficiency with Microsoft Office software
• Flexible, adaptable, and capable of working in a fast-paced, professional environment
• Availability to work evenings and weekends as requested by management and based on the operational needs of the Street Outreach program
• Strong written and verbal communication skills
• Ability to work and communicate as part of a team
• Ability to maintain regular and consistent attendance
• Ability to obtain CPR/First Aid certification
• Knowledge familiarity with Person-Centered and Solution-based approaches, Motivational Interviewing, Harm Reduction, and Housing First models of service delivery

Minimum Qualifications:

• A degree in health and human services is preferred, or enrollment in an accredited institution is preferred.
• Minimum of two years experience in providing guidance, instruction, direction, and leadership to a group of individuals to achieve a key goal is desirable.
• Bi-lingual capabilities are helpful but not required
• Demonstrated understanding of and commitment to CSUMBs vision statement.

Specialized Skills:

Preferred Qualifications:

Special Conditions of Employment:
The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the University Corporation. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current University Corporation employees who apply for the position.
This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095.
The University Corporation at Monterey Bay is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. This position is required to maintain confidentiality as outlined in the Department of Educations Family Educational Rights and Privacy Act (FERPA) and Californias Educational Code Chapter 13 regarding sensitive student issues.
Please note: University Corporation employment is separate and distinct from CSU Monterey Bay or State of California employment. University Corporation employees are not employees of either CSUMB or of the state of California.
All employees must be eligible for employment in the U.S. The University Corporation is not a sponsoring agency for any positions.
University Corporation at Monterey Bay positions are "at-will" employment.
CSUMB is a smoke and tobacco-free campus.
The campus leadership has committed the resources needed to achieve an engaged, safe, and in-person experience. The health and safety of our community remain our highest priority, and we are confident that existing public health measures provide for a safe environment capable of delivering a complete college experience on the CSUMB campus. Being an Otter means caring for each other and doing your part to protect your community. All CSUMB/University Corporation employees must be fully vaccinated, including booster (when eligible), against COVID-19, unless they are exempt from this requirement because an exemption has been granted based on a medical contraindication or sincerely held religious beliefs. Fully vaccinated means that an individual has received all recommended doses of a COVID-19 vaccine that has received Emergency Use Authorization or full approval from the U.S. Food and Drug Administration (FDA) and that it has been at least two weeks since the final recommended dose. All students, faculty, and staff who have not been vaccinated and received a booster must test weekly beginning February 4, 2022. See: The California State University COVID-19 Vaccination Policy In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State University, Monterey Bay Annual Security and Fire Safety Report is available at https://csumb.edu/clery.
FERPA:

• This position is required to comply with confidentiality requirements outlined in the Department of Educations Family Educational Rights and Privacy and Californias Educational Code Chapter 13 regarding sensitive student issues.

Special License or Certifications and Conditions:

• Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the Universitys liability coverage.
• May require occasional evenings and/or weekend work.

Questions can be sent to: hr_corporation@csumb.edu.

Compensation and Benefits:
The University Corporation is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students, and the customers we serve. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring departments fiscal resources. Classification: Grade 3- Staff. The hourly rate for this position is $27. This is a non-exempt position and as such is eligible for the overtime provisions of the Fair Labor Standards Act. The Corporation offers a rich benefits package that constitutes a major portion of total compensation. Benefits include medical, dental, vision, and life insurance benefits, contributory retirement plan, TSA (403b), and other benefits. Please review our benefits guide for details about sick time, vacation, and holidays.
The University Corporation at Monterey Bay also provides access to affordable campus housing: https://csumb.edu/corporation/employee-housing
Although CSUMB is located in a high-cost housing area, Schoonover Park rental homes are affordably priced. Monthly rent rates include cable television, garbage service, and sewer. Convenient floorplans, attractive interior appointments, and numerous community amenities make Schoonover Park Rental Homes an exceptional value. Schoonover Park is near the main campus, yet a tranquil world away. The community lies nestled in the secluded beauty of rolling coastal hills three miles east of campus. Living in one of the most desirable areas of California, you will enjoy the natural splendor and cultural abundance of the Monterey Peninsula. Quality of life begins with your home in Schoonover Park and extends through every aspect of your California coastal lifestyle. https://www.schoonoverparkapartments.com

All prospective applicants must apply online. You must complete the entire application for submission. We only accept applications for the open positions listed. Please do not fax or mail in a printed version of the electronic applications or a resume in lieu of an application. If you are having difficulty applying or need assistance, please call (831) 582-3389. All positions are open until filled. The completed online application and resume must be submitted by 5:00 pm PST on the priority screening date. Applications received after this date will be reviewed at the discretion of the Corporation.
AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER: The Corporation is an Equal Opportunity-Affirmative Action employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability.

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