COMMUNITY OUTREACH SPECIALIST jobs in Ontario, CA

Position Summary

The Community Outreach Specialist is responsible for developing and executing effective outreach strategies in underserved communities expanding the reach of the Girl Scout Leadership Experience to girls in underserved communities and for at risk youth. S/he creates and maintains a portfolio of troops led though community partnerships, increasing participation in Girl Scouting through new lead generation, onboarding, and continual support. Heightens awareness of Girl Scouting through a variety of in person meetings, presentations, and networking opportunities with community stakeholders.

Essential Duties and Responsibilities

Outreach

Skills, Experience & Education

To perform effectively in this position, the incumbent is required to have:

• Outstanding Interpersonal and Communication Skills. Expresses ideas and facts in a clear and understandable manner appropriate for the individual or group; listens to and comprehends what others are saying; prepares organized and structured presentations; has demonstrated ability to work with a wide range of sensitive and confidential issues and communicate effectively with a diverse group of girls, volunteers, and staff.
• Customer Responsiveness. Provides superior customer service to all internal and external customers. Seeks and acknowledges the views and ideas from customer; identifies, prioritizes, and balances customer issues; takes time to answer questions and explain decisions; follows through on commitments to customers in a timely manner; maintains a commitment to continuous improvement.
• Project Management. Demonstrated ability to coordinate multiple projects while managing conflicting priorities and deadlines, formulate short- and long-term project goals, objectives, schedules, and priorities in line with council goals; anticipate issues, obstacles, or opportunities that may impact plans or actions; establish courses of action for accomplishing goals while attending to and incorporating information obtained during day-to-day administrative tasks.
• Excellent independent decision-making skills and strong resourcefulness. Proven record of functioning as a self-starter who can work independently with minimal oversight and take initiative; demonstrated flexibility, adaptability, self-management, and organization.

Requirements

• Bachelor’s degree or equivalent experience in lieu of education
• Bilingual (desired)
• Experience in project management
• Must be able to work a flexible schedule including evenings and weekends
• Volunteer Experience preferred
• Ability to adapt to changing situations
• Ability to use technology and learn new technology applications
• Must successfully complete a criminal background check
• Must be able to commute an average of 400-600 miles a month
• Valid California driver’s license, access to reliable transportation, and proof of insurance

Additional Organizational Requirements

• Subscribe to the principles of the Girl Scout Movement.
• Possess a positive attitude with strong work ethic, integrity, and honesty.
• Must be flexible, adaptable, and willing to thrive in an ever-changing/fast-paced environment.
• Attend GSGLA signature events and certain other activities/events (including cookie cupboards, etc.) as assigned.
• Develop and maintain sensitivity to employee diversity in the workplace.
• Behave in ways that demonstrate respectful treatment of other employees, volunteers, and girls.
• Practice pluralism and be inclusive with the services provided.
• Abide by a duty of loyalty to GSGLA and give preference to the business and mission of GSGLA over that of other organizations and your own business interests.

Physical Requirements

• The incumbent is in a non-confined office-type setting in which he or she is free to move about at will. The environment for this position is mostly clean and comfortable but may include some minor annoyances such as noise, odors, drafts, etc. while performing this work, the incumbent:
  • Will spend time sitting, utilizing the computer.
  • Will spend time standing/walking throughout the facilities.
  • Must travel via personal vehicle or public transport to various facilities and properties throughout the region.
  • May lift to 15 lbs. periodically. If more, the incumbent must request assistance.
• The incumbent must be able to perform this job safely, without endangering the health or safety of him/herself or others.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits / Other

GSGLA and its employees support an inclusive environment and values the individual traits, skills and talents of all staff, volunteers, girls, prospects, and donors. Employees of GSGLA receive a competitive slate of benefits and paid time off, including the closure of its offices the second and fourth Monday of every month. Full time staff are eligible to opt into plans that cover Medical, Dental, Vision, Life and even Pet Insurance, as well as a 403(b) plan.

Diversity, Equity, Inclusion, Access & Advocacy Statement

Girl Scouts of Greater Los Angeles is committed to building a diverse staff that reflects the communities we work alongside, and we value equity and inclusion in our workplace. We encourage applications from individuals in all groups and communities, different walks of life, and those belonging to communities historically excluded. As an organization committed to making the world a better place, it is essential that we incorporate a diverse, equitable and inclusive lens into all aspects of our work. We encourage applicants with a global perspective and a commitment to values around diversity, equity, and inclusion to apply.

Vaccination Policy

Girl Scouts of Greater Los Angeles requires its employees to be vaccinated against COVID-19, subject to certain exemptions as required by law. New hires working at Girl Scouts of Greater Los Angeles must be fully vaccinated upon hire. Please contact the Human Resources Department for a copy of the vaccination policy.

The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind work assignments.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.