COMMUNITY OUTREACH SPECIALIST jobs in Twin Falls, ID

Description

SUMMARY:

Full time employment providing skills building/psychiatric rehabilitation services for children and adults who have serious emotional disturbance (SED) or severe and persistent mental illness (SPMI). Weekly work hours and pay are not dependent on billable hours and are not dependent on grant funding. Position requires working with patients both in the office and in the community. Position is located at our Twin Falls Certified Community Behavioral Health Clinic (CCBHC). CCBHCs are designed to provide a comprehensive range of mental health and substance use disorder services, particularly to vulnerable populations with the most complex needs. Starting pay of $21.00 per hour DOE.

MINIMUM QUALIFICATIONS:

Bachelor’s degree in social work. Current state of Idaho Social Work license (LSW) or license eligible. Psychiatric Rehabilitation Association Certificate, or be able to obtain the appropriate training/certifications within the time allowed. 

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Skills in psychiatric rehabilitation interventions designed to build and reinforce healthy functioning skills.
• Knowledge of behavior change process, and skills in facilitating and encouraging behavior change.
• Knowledge of comprehensive diagnostic assessments and how to use them in the skills building treatment planning. 
• Ability to organize work both in the office and when working in the community.
• Ability to use person and family centered planning when creating a rehabilitation plan.
• Ability to prepare and maintain client records in an electronic health record system.
• Knowledge of community mental health and SUD resources.
• Knowledge of community support services and funding agencies.
• Knowledge of community health care and vocational services.
• Utilize cultural competency, active listening, and motivational interviewing skills to assist clients.
• Strong interpersonal and communication skills. 
• Ability to work effectively with a wide range of constituencies in a diverse community.
• Ability to work with clients with limited English proficiency, including interpretation services when needed.
• Ability to communicate with crisis and treatment team when clients show risk.
• Ability to follow crisis response protocols as it applies to the position. 
• Function independently while maintaining flexibility, personal integrity, and the ability to work effectively with clients, staff, and community agencies.
• Knowledge of legal and ethical issues related to clients’ rights.
• Ability to problem solve effectively with multidisciplinary teams.

DESCRIPTION OF DUTIES:

1. Work with clients to develop and practice the skills identified in the rehabilitation plan. 
2. Provide behavioral, social, communication, rehabilitation, and/or basic living skills training to increase client competency and confidence as they are working on improving overall functioning.
3. Assist and encourage clients to engage in support programs and life-enrichment activities in the community to build a natural support network outside the clinic setting.
4. Assist clients in working on overcoming barriers to maintaining independence and/or functioning.
5. Assist clients in identifying and engaging with various community resources and supports.
6. Establish relationships with local agencies and collaborate to coordinate services.
7. Work with client and client’s behavior health therapist to develop rehabilitation plan.
8. Complete intake, rehabilitation plan, and regular updates as outlined by the agency.
9. Establish and maintain case files, referrals, and other documents related to the skills building services provided to clients.
10. Carry out routine case management duties as directed by more senior staff.
11. Inform lead staff persons, supervisor, and other pertinent staff of clients’ needs or concerns.
12. Participate in regular supervision meetings with FHS supervisor. 
13. Attend relevant staff meetings and trainings as assigned. 
14. Implement the regulations, policies, and procedures pertinent to the position.
15. May provide formal teaching, consultation, and in-service training to relevant professionals, while ensuring proper handling of a variety of matters.
16. Perform miscellaneous job-related duties as assigned. 

OTHER RESPONSIBILITIES:

SAFETY:

Family Health Services enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each employee is responsible for completing all training requirements, participating in emergency response tasks as requested, and serving on safety committees and teams as requested. In addition, employees must accept the responsibility for maintaining the safety of themselves and others by adhering to all written and verbal instructions, promptly reporting and/or correcting all hazards or unsafe conditions, and providing feedback to supervisors and management on all safety issues.

COMPLIANCE (MEDICARE):

Family Health Services is committed to the very highest standards of ethics and integrity. It is our policy to properly determine the accuracy of reporting and billing our services in accordance with the rules, laws and regulations of FHS, the state government, and the federal government. FHS employees will do their part to ensure accurate documenting and billing practices, participate in compliance trainings and will identify and report any concerns or activities that may violate these standards.

Each employee will be trained on the FHS Medicare Compliance Plan and the Standards of Conduct and asked to sign a Conflict of Interest Statement at hire and annually thereafter. A copy of the Medicare Compliance Plan and the FHS Standards of Conduct are available on the FHS home page under the Compliance tab. 

PATIENT CENTERED MEDICAL HOME (PCMH):

Family Health Services is committed to providing our patients with the highest standards of care by becoming recognized as patient centered medical home. FHS staff is expected to participate in this process by being an active and willing PCMH team member. Specific duties and expectations may vary and will be identified by position and site.

PROCEDURE COMPLIANCE:

Employee must read and understand the general and specific operational, safety, and environmental requirements of all plans, procedures, and policies pertaining to this job.  

WORKING CONDITIONS:

Work is normally performed in a typical interior/office work environment. No or very limited physical effort required. No or very limited exposure to physical risk.