Community Relations Manager jobs in Charleston, WV

JOB TITLE: Community Bank Manager

Entity (SFG, SCB): SCB

Job Classification: Exempt, Full-Time

Department: Retail

Education requirements: High School Diploma or Equivalent

Experience or Skill requirements:

The employee must be highly competent and confident in a sales and service environment. Highly goal orientated. They must be able to be an integral part of, manage and lead a branch team to include working intently with fellow Customer Service Representatives and Customer Service Tellers. They must possess and exhibit a professional manner and excellent interpersonal skills. Position requires the employee to be cross-trained as a Customer Service Teller and be able to be cross-utilized based on the needs of the team and branch office. Must possess computer knowledge/programs, good typing skills, math skills, be a good listener and problem solver. Other services as needed such as Professional/Community Organization Participation and/or Membership, Notary, Signature Guarantee and NMLS registration.

This individual must have prior management experience or equivalent retail banking experience. Applicant must possess initiative, be a good listener, problem solver, excellent organizational, communication and interpersonal relationship skills. Be able to implement, plan and execute overall bank strategic goals. Effective at executing sales plans, conducting sales meetings, debriefs, coaching and dynamic team building. Applicant must be conducive to an environment of multiple priorities and rapid change. Maintain compliance to the policies and procedures of the company and the regulations of the financial services industry.

Duties:

• Manage all facets of a retail branch including:

o Promote Summit products and services

o Coaching, Management and Leadership

o Managing sales activities

o Managing client retention

o Risk management

o Make sure the “Service Beyond Expectations” goals are met and exceeded

• Make outside sales calls to current business clients as well as prospects

• Management of retail branch employees

• Promoting Summit Community Bank throughout the community and local market

• Primary contact for overall building maintenance and security

• Develop and Implement strategies to achieve growth of the retail branch

• Implementation and management of employee work schedules

• Collaborative team approach to PR/Sponsorship budget

• Other duties as assigned

Relationships:

A Community Bank Manager is an important part of our Summit team and will embrace each employee’s expertise and contributions. They will be expected to inspire collaboration among co-workers and clients, assist others and be aware of what needs to be done and take action to improve the quality of service to our clients. They are expected to work closely with branch staff, HQ employees and others at Summit. The employee will be expected to work with all employees to maintain the safety and security of the branch. The Community Bank Manager will work closely with and coach retail branch staff. The Community Bank Manager will communicate and coordinate with Financial Consultant, Commercial Lenders, and Cash Management Representative employees to meet branch and referral goals. The Community Bank Manager will also work closely with the centralized loan processing department to make sure all loan applications are processed. The Community Bank Manager will build a collaborative partnership with their peer Community Bank Managers, all retail staff and the public relations/marketing department.

The Community Bank Manager will work closely with and report to the Area Manager/Market Manager.

Summit Financial Group and the Subsidiaries are an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

Annual salary varies, based on experience.