Community Relations Manager manages programs supporting the corporate strategy designed to promote and represent the organization and brand as a socially responsible force in the community. Creates and plans outreach programs that engage, support, and partner with the community and produce a positive impact to address local issues. Being a Community Relations Manager collaborates with internal and external stakeholders to develop clear objectives and deliver meaningful and measurable results. Supports community relations programs' entire life cycle, including coordinating events, managing volunteers, and executing grant proposals. Additionally, Community Relations Manager requires a bachelor's degree. Typically reports to a head of a unit/department. The Community Relations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Community Relations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Kids Dental Brands is seeking a Community Relations Specialist to support our efforts in Jackson and Meridian, Mississippi. The core function of the Community Relations Specialist is to promote our offices and dentists, with the goal of creating brand awareness and increasing new patients. Candidate will demonstrate our core values by being a compassionate, authentic, talented, team-player. Kids Dental Brands believes that all children deserve access to high-quality dental care, in an upbeat and kid-friendly environment, regardless of family income.
Essential Responsibilities;
● Represent organization in public-facing events, occasional evening and weekend work will be required.
● Handle all relationship-management and local business development efforts associated with our Mobile Dentistry Program, including promotion, scheduling, and ensuring adequate participation at each event location.
● Develop relationships with key community stakeholders and community partners, including but not limited to childcare and family support organizations; pediatricians, specialist, and other dental/medical offices.
● Maintain ongoing call schedule with existing referral partners and community stakeholders to deliver promotional materials and support long term mutual relationship.
● Manage social media efforts for each office including Facebook and Instagram; work with office management and staff to ensure participation in creating authentic content.
● Work with Kids Dental Brand Community Relations Lead and Marketing Director to implement a local engagement and marketing calendar that supports long-range goals.
● Maintain all community contacts and efforts via Zoho Customer Relationship Management platform; maintain all budgeting documents in an accurate and timely manner.
● Demonstrate understanding and passion for our organization's mission to provide high quality dental care to all children in an upbeat-kid friendly environment.
Technical Skills;
● Proficient using Excel, Power Point, and Microsoft Office Suites
● Proficient knowledge of social media platforms
● Proficient in using Google Docs, Sheets, and Drive
● Experience with Customer Relationship Management platforms such as Zoho or Salesforce is valued
● Able to speak to and in front of varying audiences with comfort and enthusiasm
Education & Experience;
· Bachelor’s Degree preferred with degree or major coursework in community relations, public relations, marketing, or a related field. Bilingual candidates encouraged to apply.
Other Considerations;
● Valid Driver's License required.
● Access to personal vehicle required.
● Travel within and between Jackson, MS and Meridian, MS will be required.
● Evening and weekend hours may be required and hours may vary from week to week.
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