Community Relations Manager jobs in Trenton, NJ

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states.

We are now hiring Full-Time Employee Relations Manager in Princeton, NJ. We employ over 6,000 staff across 12 states with our corporate headquarters based in Princeton, NJ. Are you a self-starter with a proven track record in employee relations and a desire to work for an organization that genuinely improves the lives of the individuals it serves? As an integral part of the Human Resources department, you will support the company's mission to serve others as an Employee Relations Manager in Princeton, NJ. You will play a critical role in creating a positive work environment and serving as a strategic partner in preserving and improving positive employee relations within the organization. Serving as a trusted advisor to management and staff, the employee relations manager reports to the director of HR, Legal & Compliance and offers direction, assistance, and knowledge in employee relations.

Responsibilities

• Lead and conduct workplace investigations in employment-related matters including harassment, discrimination, retaliation, and other potential company policy violations
• Ensure investigations are handled consistently, fairly, and promptly according to company values, policies and relevant employment laws.
• Develop and maintain an effective case management system including the ability to run analytics to identify trends and influence strategy
• Develop, recommend and help enforce employment policies and procedures to maintain compliance and promote the organization’s culture and values
• Facilitate and participate in employee relations training programs, workshops, and meetings to promote understanding and awareness
• Communicate with Executive Directors, HR Business Partners, managers and employees regarding employee relations matters
• Provide guidance and recommendations for the resolution of issues and directly engage with staff to resolve concerns
• Stay current on industry trends, best practices, and changes in employment laws to remain compliant and maintain a competitive employee relations strategy
• Provide oversight and subject matter expertise to promote standardization across a geographically diverse workforce
• Use surveys, interviews, and other data sources to research potential updates and improvements to human resources policies and other employment matters
• Develop and conduct internal training to support positive employee relations and HR compliance across the organization
• Mentor team members as needed on employee relations matters
• Additional tasks and responsibilities may be assigned

Minimum Requirements

• Bachelor’s degree in labor and employee relations, human resources, or a related field. HR certification preferred.  
• 5 years of human resources experience which includes leading investigations involving internal policies and Code of Conduct
• Strong working knowledge of employment laws and regulations (ADA, EEO, FMLA) and the ability to appropriately interpret and apply policies, laws, and business practices
• Strong problem-solving, critical thinking, and decision-making skills; ability to objectively identify, assess, resolve, and mitigate risk
• Exceptional communication and presentation skills with an ability to effectively interact with all levels within the organization, as well as the ability to create and summarize detailed written reports
• Excellent customer service and relationship management skills with the ability to maintain a high degree of confidentiality, diplomacy, tact, and business acumen
• Excellent organizational and time management skills with the ability to prioritize and manage workload and instill a sense of urgency in others as necessary to meet deadlines
• Demonstrated ability to drive results through individual efforts and influencing others
• Strong listening, interviewing, and counseling skills
• Demonstrated ability to effectively give critical feedback and coach employee performance
• Proficiency with Microsoft Office and ability to navigate human resources software applications (UKG) and related websites
• Experience with designing and delivering on priorities and leveraging data to identify trends, and gaps, and develop actions to address employee relations issues
• Experience in collaborating with key stakeholders to resolve concerns

Why Community Options?

• Competitive Insurance Benefits (Medical, Dental, Vision)
• Paid Holidays—Including a Birthday Holiday
• Generous PTO
• Employee Incentive & Discount Programs
• 403b Retirement Plan with company match
• Incredible career growth opportunities

Send resume to: Ashlee.Dipisa@comop.org 

Community Options is an Equal Opportunity Employer M/F/D/V