Community Relations Manager jobs in Waterloo, IA

Are you a dynamic leader passionate about driving community and educational development? At Hawkeye Community College’s Business & Community Education department, we offer an engaging and diverse environment where you can inspire a team dedicated to impactful educational and workforce training programs.

This role provides a unique platform to lead initiatives that cater to the professional development and ongoing learning needs of our community, ranging from short-term training to comprehensive workforce solutions. You’ll have the opportunity to make significant contributions to our region, aligning with Hawkeye’s mission to enhance life-long learning and support economic development. Join us to lead a team that shapes the future of education and community engagement.

Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.

Essential Job Functions

Important responsibilities and duties may include, but are not limited to, the following:

• Manages the Business & Community Education Operations staff and center.
• Maintains, assesses and improves various software systems.
• Provides continuous process improvement strategies to support programs, student services and data management.
• Provides support to the Economic and Workforce Development Program and grants.
• Compiles information for the Director, programming, promotions and sales professionals.
• Oversees and implements all training, updates, and Standard Operating Procedures for the continuing education software, Lumens.
• Oversees budget preparation and fiscal monitoring.
• Supports the increase in registrations, class offerings and contracts.
• Ensures continuity of workplace advancement and life & leisure course offerings.
• Partners and consults with the PR & Marketing department on promotional strategies.
• Collects, compiles and safeguards confidential information.
• Prepares and delivers data reports to the internal and external entities such as MIS, VFA and NCCBP.
• Approves and signs leave forms and timesheets for staff and instructors.
• Gathers, systematizes, and manages program’s routine activities, such as tabulating evaluations, contacting instructors to schedule upcoming sessions, etc.
• Decision-making regarding the running or canceling of classes/events and contacting participants.
• Supports continuing education facility room management scheduling and coordination.
• Supervises and/or directs office personnel to ensure accurate completion of requisitions, billing requests of Open Enrollment and Grant Funded training, and course lists.
• Participates in campus committees as assigned.
• Performs other duties as assigned.
• Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.

Minimum Qualifications

• Bachelors Degree in business, education or related technical area and three (3) years of related experience or an equivalent combination of education and experience to total seven (7) years.
• Demonstrated experience in program administration.
• Demonstrated working knowledge in the coordination and reconciliation of budgets.
• Demonstrated experience in data analysis.
• Must possess a current driver’s license valid in the State of Iowa and a driving record insurable by the College’s insurer.
• Demonstrated ability to travel to and from work sites and meetings, day and evenings.
• Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
• Ability to demonstrate strong interpersonal communication.
• Skilled in Microsoft Office Suite, Google applications, and video conferencing technology.
• Demonstrated ability to execute organization and department policies and procedures.
• Demonstrated ability to handle confidential/sensitive information with discretion.

Preferred Qualifications

• Experience in a community college setting.
• Masters degree in educational leadership, curriculum development or community development.

Working Conditions

Anticipated schedule is Monday – Friday from 8:00 am – 4:30 pm with potential for occasional evening and weekend hours.

Work is performed either in or a combination of an office setting and/or classroom setting using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Sit, stand, bend, lift and move frequently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computers.

Employment Status

Full-time, exempt position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).

Salary will be commensurate with the candidate’s education and experience.
The salary/wage range for this position begins at: $56,000.

Application Procedure

• Complete an online application at http://www.hawkeyecollege.edu/employment
  • Submit/upload a cover letter addressing the following:
    • Describe your experience with managing multiple projects simultaneously, setting priorities, and meeting deadlines.
    • Describe your management experience and provide an instance where you led a team or project. What were the challenges and outcomes?
    • What innovative methods have you employed to adapt programs to meet changing needs or challenges?
    • Why are you interested in this position?
  • Submit/upload a resume.
  • Submit/upload 3 professional references with a minimum of 1 being from a current/past supervisor.
• Priority screening is set to begin on Monday May 13, 2024. Completed applications, along with the required materials, received after the priority screening date will be considered at the discretion of the college.

All application materials must be submitted by Sunday, May 12, 2024 by 11:59 PM CST.

Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity. The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu, or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov.

If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.