Compensation and Benefits Director manages the design, implementation, administration, communication, and ongoing evaluation of the organization's compensation and benefits programs, policies, and procedures. Ensures that compensation and benefits programs support the organization's business objectives and meet all legal requirements. Being a Compensation and Benefits Director develops and manages compensation and benefits budgets. Oversees compensation processes, including survey participation, job evaluation, salary structure development, base pay administration, incentive plan design and analysis. Additionally, Compensation and Benefits Director manages benefits planning and programs including health and welfare, retirement, and work life. May select and manage outsourced providers. Requires a bachelor's degree. Typically reports to top management. The Compensation and Benefits Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Compensation and Benefits Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
COMPANY OVERVIEW
U.S. Retirement & Benefits Partners (USRBP) is an independent national financial services firm specializing in public school, governmental and corporate employee benefits plans and employer-sponsored retirement plans. The business was formed in 2008 and today is the largest independent specialist serving the K-12 market with over two million clients nationally. USRBP is the market leader with our dominant position in the educational and government sectors. https://usrbpartners.com/
USRBP is looking for a Participant Services Supervisor for one of our Call Centers https://www.usenrollmentservices.com/benefitscenter/ located in:
Position Overview:
Reporting to the Director of Participant Services. The Participant Services Supervisor is primarily responsible for the day-to-day oversight and operations of a team of 13 - 15 Associates, ensuring its staff provide efficient, high-quality customer service to clients on a consistent basis. The ability to work in a fast-paced and deadline driven environment is essential.
The candidate must have the knowledge and skills to successfully lead a segment of the Participant Services Team. This position provides day-to-day leadership and coaching of Participant Services Associates so that they are successful in exceeding expectations regarding customer plans and benefits.
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Job Types: Full-time, Permanent
Pay: $50,000.00 - $65,000.00 per year
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Work Location: Hybrid remote in Harrisburg, PA 17110
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