Compliance Coordinator - Home Care jobs in Lawton, OK

Job Title: Onboard and Compliance Coordinator

General Description:

This position is responsible for overseeing all aspects of the formal onboarding training program at the facility level. This position will also ensure compliance by identifying training opportunities to meet the business needs.

Supervision Received: Assistant General Manager

Supervision Exercised: None

Essential Job Functions:

• Identify training needs for each department at the facility level and make proposals to management for approval. Position will require general supervision.
• Develop training curriculum to meet the business needs and implement changes with support of management.
• Determine appropriateness of using formal training through the Training Department or the need for one on one facility training.
• Conduct onboard orientation for new hires and provide assessments on performance at thirty and ninety days.
• Ensure that all onboard requirements are satisfied: such as questionnaires, task competency inventory, assignment of peers, and other duties to ensure successful onboarding of employees.
• Coordinate Individual Development Plan (IDP) program for facility. Work with leadership on disseminating information of the IDP program offerings and requirements.
• Conduct training: such as ABLE licensing, EPA Certifications, MICs and TICs violations, various software programs as needed, etc.
• Track, log and maintain all training activity such as scheduling classes, tracking attendance, rating performance, collecting feedback, and evaluating effectiveness of training program.
• Develop relevant and effective training materials with conservative use of resources.
• Responsible for meeting with departmental and facility management staff to schedule and monitor training progress.
• Prepare and distribute reports consistently, timely and accurately on effectiveness of training program to management.
• Perform all other duties as assigned

Minimum Qualifications:

Knowledge, Skills, and Abilities:

• Preferred: Must have excellent verbal and written communication skills, with the ability to train effectively and communicate problems with solutions in a manner that is easily understood by employees and management.
• Preferred: Ability to establish and maintain relationships within all levels of the organization.
• Preferred: Must possess excellent problem solving and analytical skills with accuracy and attention to detail.
• Preferred: Ability to function independently with little supervision and to provide solutions when issues or deficiencies arise.
• Preferred: Must have a positive and professional demeanor in all situations.
• Preferred: Working knowledge of MICS, TICS, SOPS, and policies to ensure compliance requirements.
• Preferred: Ability to handle sensitive situations with discretion and tact as well as confidentiality.
• Preferred: Must be able to work in a multi-task environment with the ability to plan and organize effectively. Must be able to meet deadlines.
• Preferred: Intermediate knowledge in Microsoft Office Suite, with emphasis on MS Excel, Word and PowerPoint.
• Preferred: Ability to generate meaningful reports to management on training program effectiveness and employee retention rates.
• Preferred: Must be able to work in a smoke filled environment.

Education:

• Preferred GED: High School Diploma or GED required
• Preferred Associates: degree in business management, hospitality or other related field preferred

Education Note:

Training and Experience:

• Preferred: Experience 0 - 6 months Public speaking experience preferred
• Preferred: Training 6 months - 3 years One (1) year of training experience required
• Preferred: Experience 6 months - 3 years Two (2) years of previous convenience store retail experience required
• Preferred: Experience 6 months - 3 years Two (2) years of previous casino gaming experience required
• Preferred: Training 0 - 6 months Current or past participation in the Chickasaw Nation Division of Commerce Fast Track Leadership Training Program may be substituted for any of the above listed experience at the discretion of the Chief Operation Officer and approved by the Chief Executive Officer and/or Governor.

Licenses, Certifications, Other:

• Required: Must be able to pass background check and receive a gaming license from the Chickasaw Nation Office of the Gaming Commission as required to work in gaming operations.
• Required: Must be able to complete pre-employment drug test with a negative result.

Physical Requirements:

• Preferred: Must be able to sit, stand and walk for prolonged periods.

Work Environment: Office setting

Core Leadership Level: Not Applicable