Compliance Director - Healthcare jobs in Muskegon, MI

Compliance DirectorJob Type: Full-time / Exempt
Job Location: Muskegon, MI

Hackley Community Care (HCC) is a Federally Qualified Health Center located along the beautiful Lake Michigan shoreline in Muskegon, Michigan. Our staff of over 300 brings comprehensive medical, dental, mental health and support services to families in greatest need in Muskegon County and surrounding areas. BENEFITS: HCC offers a competitive salary and benefits package which includes:

• Competitive Salary
• Medical, Dental and Vision Insurance
• Group Life & AD&D Insurance
• Short- and Long-Term Disability Benefits
• Paid Time Off and Paid Holidays
• 403B Retirement Plan
• Reward & Recognition Bonus Program

QUALIFICATIONS & ATTRIBUTES:

• A cultivated leader with the ability to highly demonstrate the values of HCC, support and engage staff at all levels and embrace a diverse and inclusive culture that represents transparency, integrity, and respect.
• Possess a bachelor’s or master’s degree in health administration, marketing, finance, accounting or related field or comparable experience.
• At least three years in a leadership, business or healthcare role, preferably executive leadership with experience in a federally qualified health center.
• Extensive experience in healthcare organizational compliance activities with proven success with direct experience with HRSA and FTCA regulations preferred.
• Familiarity with HIPPA, healthcare policies and procedures and EOC/Safety regulations preferred.
• Experienced in administrative compliance, policy development, by-laws, board of directors and successful grant writing preferred.
• Demonstrated professional with excellence in leadership skills, organizational skills, communication skills, analytical skills and building collaborative relationships.
• Proven ability in both organizational leadership and people leadership.
• Professional verbal and written communication skills.
• Technology expertise in various software programs including Word and Excel preferred.

POSITION SUMMARY:
The Compliance Director will be responsible for ensuring compliance related to HCC’s regulatory programs. Responsibilities include compliance with Health Resources and Services Administration (HRSA)-approved scope of project federal requirements, Federal Torts Claims Act (FTCA) application requirements, HIPPA Privacy Program, accreditation guidelines, as well as local, state, and federal regulations and laws governing business operations. The Compliance Director is responsible for the policies, procedures, and execution of training to mitigate risk and ensure compliance and for investigating and managing risk violations. In addition, this individual will be responsible for developing the annual community needs assessment and the compliance and monitoring of existing organizational collaborations, and contracts.

Primary Duties and Responsibilities Include (but are not limited to):

COMPLIANCE MANAGEMENT:
The Compliance Director is responsible for oversight of all departmental compliance as it pertains to the HRSA scope of project for HCC, FTCA, policy management and special projects related to high-risk areas. This individual is also responsible for implementing policies, procedures, and trainings relative to compliance. The Compliance Director will oversee the HIPPA committee and serves as the HIPPA Privacy Official. This individual is responsible for direct supervision of individuals reporting in this category of work. In addition, this person will collaborate with executive, clinical and departmental leaders in their respective areas of compliance responsibility and in the areas of safety and EOC (Environment of Care).

Responsibilities include, but not limited to:
1. Compliance:

• Establishing a reporting system of suspected or known high risk violations.
• Responding to and investigating all reports of alleged violations of rules, regulations, policies, and procedures. Ensuring corrective steps are followed for identified problems or violations. Identifying areas needed for staff compliance training and education.
• Ensures that information surrounding monitoring activities, alleged violations, investigation process, outcomes and corrective actions is compiled and communicated to Executive Leadership, Risk Management Committee, and Board of Directors as needed.
• Ensuring all departments maintain compliance as it pertains to our Scope of Project, federal, local and community business operations.

2. Priority Oversight / Compliance Program Areas Include:

• HIPAA Privacy
• Legal Claims
• High Risk Occurrence Events
• HRSA Changes in Scope of Project and Sites
• HRSA Form 5
• Contract Management
• HRSA Grant, Compliance & Audits
• FTCA Application
• Administrative Compliance – By-Laws, Board of Directors
• Special Projects

3. Management of medical malpractice claims process and serves as the point of contact individual. Responsibilities include notification of claim procedures, staff responses to subpoenas, coordination with legal representation, (HRSA and others), tracking and follow up on claim activities.

4. Oversight and management of HIPAA violations and/or breaches, serving as point of contact.

5. Oversight of Federal Tort Claims Act (FTCA) re-certification process, ensuring accurate data and timely submission.

6. Ensures policies and procedures are developed, implemented, and monitored for departmental programs.

ADMINISTRATIVE COMPLIANCE:
In collaboration with the CEO, this individual ensures that the organization is compliant with local, state, and federal regulations and laws governing business operations.

1. Oversight of and adherence to organizational by-laws; HRSA guidelines relative to organizational structure and operations; Board of Director training and annual reporting requirements; and coordination of annual board calendar and meeting agendas.
2. Responsible for developing the annual community needs assessment through researching and evaluating community service and needs data through various sources.
3. Development of organizational policies and procedures to ensure administrative compliance obligations are fulfilled.

LEADERSHIP:
1. Responsible for developing the leadership skills of direct reports through coaching, mentoring, feedback, and accountability.

2. Leads others by fostering teamwork; empowering and developing team members; engaging and recognizing contributions; leveraging diversity, equity, and inclusion; resolving conflicts and managing performance.

3. Exhibits leadership, professionalism, and the core values of HCC: Quality, Integrity, Respect and Compassion; builds collaborative relationships with others inside and outside the organization.

4. Monitors and evaluates to ensure adherence to policies and procedures.

5. Seeks out educational opportunities, stays current with trends, and implements appropriate changes within area of responsibility.

6. Develop and implement communication protocols to ensure adequate information flow within the organization.
7. Promotes good working relationships and cooperation with staff and patients.

HACKLEY COMMUNITY CARE: Muskegon, Michigan

Mission: Hackley Community Care’s mission is to support and promote our patients' total health with Quality, Integrity, Respect, and Compassion. Our commitment to the whole person is the reason we have become a prominent healthcare leader in Muskegon County. We bring all our services together for the good of the individual and for the good of the community.

Hackley Community Care was developed with the belief that the best way to address the healthcare needs of the community is to address the needs of the individual. That is why our expertise goes beyond medical care to include social, economic, and psychological assistance.

As our mission states, our goal is to ensure the health and well-being of our patients. We are proud to be a Patient-Centered Medical Home (PCMH) accredited by the National Committee for Quality Assurance (NCQA).

Philosophy: Our philosophy is to serve the whole person in every aspect of their lives which includes medical, dental, economic, social, psychological, and spiritual. We treat each of these areas to assist individuals in achieving overall health.

Guiding Principles:
Is it good for the patient?
Is it good for the staff?
Is it good for the organization?
Is it good for the community?

Values:
- High degree of excellence. Going above and beyond. Making a difference.
- Sincerity, honesty, and candor. Doing the right thing.
- High or special regard for patients and each other. Treating others as you want to be treated.
- Giving, comforting, and bringing hope. Being there for others.

Diversity, Equity, and Inclusion (DEI): At Hackley Community Care, We Commit to a Culture of Equity and Inclusion that Promotes and Celebrates a Unified Community through Diverse Voices. Hackley Community Care: Where the "We" begins and ends with "Me".

Culture: We are proud to offer a transparent work environment where people choose to work, stay, and play. We are intentional in providing the whole experience of engagement, leadership, and colleague support, learning opportunities and growth, professional development, and purpose. We believe in taking care of our employees and their well-being just as we are concerned about the overall health of our patients and the communities that we serve.
Community: Hackley Community Care is a community health center located near the beautiful shoreline of Lake Michigan in Muskegon, Michigan. Muskegon County is an exceptional community in which to live, work and play, offering excellent education, housing, and career opportunities, as well as an array of outdoor activities such as biking, hiking, paddle boarding, fishing, sailing, kite boarding, beach volleyball as well as wonderful sports and activities for the winter enthusiasts.

History: Hackley Community Care’s commitment to a healthy community started in 1992 with a vision and passion to provide prenatal services to low-income women who did not have access to care. Since that time, Hackley Community Care has been growing and expanding its services to care for the families of our community for 30 years. We provide medical, dental, behavioral health and pharmacy services to the residents of Muskegon County and surrounding areas where families can receive comprehensive health care and support service programs all in the same location; true one-stop service for health care needs.

Our story is one in which HCC set out on a mission to bring basic health care and education to individuals and families in greatest need. We know we are not alone. We are not able to mention all our community partners by name, but please know that they are at the heart of our story.

Leadership: An individual with vision, commitment, dedication, and leadership abilities can make remarkable things happen. When you have a group of such individuals – working together with a shared vision – the impact is immeasurable. There are many factors that influence the success of Hackley Community Care. This success is not possible without compassionate, dedicated staff and community members working together as a team with a common vision. That describes HCC staff, Board of Directors, and the incredible Muskegon Community.

Job Type: Full-time

Pay: From $1.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Ability to Relocate:

• Muskegon, MI 49442: Relocate before starting work (Required)

Work Location: In person