Compliance Manager (Banking) jobs in Detroit, MI

Compliance Manager (Banking) supervises daily operations to identify and respond to suspicious activity violating current anti-money laundering (AML) regulations as defined in the US Bank Secrecy Act (BSA) or other governmental anti-terrorist financing programs. Uses oversight systems, interdiction software, and audit processes to perform daily transaction monitoring and identify suspicious activity patterns. Being a Compliance Manager (Banking) monitors activity and ensures adherence to Know your Customer (KYC) protocols and regulatory requirements for required filings and reporting. Leads investigations of suspicious activity to pursue corrective actions and ensure completion of required filings. Additionally, Compliance Manager (Banking) maintains extensive knowledge of financial regulations, risk management best practices, and changing fraudulent trends to develop and implement appropriate compliance procedures. Delivers compliance training with up-to-date regulatory information and procedures to develop and guide well-informed staff. Typically requires a bachelor's degree. May have the Certified Anti Money Laundering Specialist (CAMS) certification. Typically reports to a director. The Compliance Manager (Banking) supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Compliance Manager (Banking) typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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Banking Center Manager
  • First Merchants Brand
  • Ferndale, MI FULL_TIME
  • First Merchants Bank is seeking a Banking Center Manager to join our team! This position will effectively develop and implement sales plans for the assigned banking center(s) to achieve the strategic and tactical goals of the company. Play a major role in the coaching and development of team members to exceed sales and referral goals by focusing on delivering the whole bank to our customers through needs-based conversations. Provide strong managerial leadership and direction to the banking center staff to ensure delivery of superior quality service and create a meaningful customer experience. Oversee the operational soundness of the banking center through training, coaching and inspecting of policies and procedures.

    As part of this role you will: 

    1. Develop and implement an aggressive sales and marketing strategy to drive deposit, loan and partner referrals with new and existing client relationships to support the attainment of scorecard goals and metric.
      1. Establish and align sales goals for each banking center team member to maximize individual sales productivity.
      2. Schedule weekly call blocks for each banker to drive customer engagement and increase partner referrals.
      3. Promote the bank through community involvement and leverage contacts to create a pipeline of new business opportunities.
      4. Attend partner meetings to connect with other line of business partners to generate new business and deepen existing customer relationships.
      5. Complete quarterly tactical plans to effectively grow the banking center.
    2. Actively produce individual sales results for both consumer and business deposits and loans.
    3. Regularly conduct outside sales calls to nurture and grow established relationships and grow market share for the banking center(s) through frequent participation in business development activities with existing business customers in the market area.
    4. Establish a list of key business prospects and proactively develop relationships through regular and consistent business development activities to grow deposit and loan market share in the area.
    5. Market all types of business and consumer banking functions including deposits, lending, Private Wealth, brokerage, merchant processing, treasury management, etc.
    6. Develop and expand our First Direct bank at work program with current and prospective business customers and leverage the program as a way to develop new prospect opportunities in your area.
    7. Promote an understanding of business deposit and lending products and expand relationships with new and existing clients through ongoing outside business calling activities.
    8. Effectively utilize and document client conversations to deepen relationships and deliver the whole bank through cross selling and partner referrals to increase share of wallet.
    9. Open accounts and process loan applications for both consumer and business customers.
    10. Utilize the kiosk to provide education and assist new and existing customers to enroll in electronic banking products and services.
    11. Implement effective Sales Management routines designed to coach, teach, train and inspect sales activities within the banking center(s).
    12. Conduct weekly sales and pipeline meetings, daily huddles, touch bases with direct reports.
    13. Complete formal and informal coaching conversations monthly focusing on sales and service behavioral observation and the associated production from those behaviors.
    14. Coach bankers to the effective use of the guided conversation and associated sales tactics to expand relationships and increase share of wallet.
    15. Observe and coach teleconsulting activities including call block and call nights to achieve weekly partner referral and appointment goals.
    16. Establish high expectations for superior quality customer service on a wide variety of banking matters. Be highly responsive to process non-monetary requests for customers i.e. approve checks for cashing, accept and process stop payment requests, order debit cards, complete address changes and process check orders.
    17. Resolve customer inquiries, problems and complaints with scope of authority while proactively using service to sales techniques to provide solutions to customers for current financial needs. .
    18. Use feedback from Customer Service surveys to coach team members to build customer loyalty and create customer advocates.
    19. Engage banking center team and business partners to assist customers with a variety of personal and business banking needs.
    20. Ensure banking center team and partners deliver upon Gold Standard for Service expectations.
    21. Oversee and inspect all operational aspects of the banking center.
      1. Ensure successful results on the operational scorecard for the banking center
      2. Oversee and participate in completing the Daily Security Checklist including items such as oversight of operational aspects of the banking center; control opening and closing of the banking center, conduct audits, and banking center balancing.
      3. Monitor and assist with the resolution of deposit and loan exceptions in a timely fashion to ensure compliance and improve the customer experience.
      4. Attend and/or complete applicable required training classes. Manage and ensure completion of applicable and required training classes for all team members within the banking center.
      5. Ensure total compliance of physical and information security policy including business and consumer verification procedures.
      6. Set and maintain high expectations for branch appearance standards.
      7. Ensure compliance for regulations and reporting, including but not limited to: BSA, OFAC, CIP, CRA, EDD, etc.
    22. Create and foster a robust employee experience within the banking center.
      1. Actively participate in the hiring and recruitment of new employees for your banking center.
      2. Hold frequent performance and career development conversations to help employees reach both personal and profession goals.
      3. Provide employees an opportunity to develop new skills by empowering them to complete challenging tasks and assignments.
      4. Create an environment of open, honest and consistent feedback designed to improve individual and company performance.
      5. Use employee engagement survey results to evaluate your managerial skills and improve personal leadership opportunities.

    To be successful in this position, we require the following:

    • High school diploma or equivalent (GED).
    • Three (3) or more years of sales, management, banking, or related experience including serving in a lead or supervisory capacity.
    • This position requires S.A.F.E Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). Employees hired or transferring into this position will need to meet the qualification requirements within three (3) months of hire.
    • Obtain Notary Public designation within six (6) months of employment. 

    The following would be a plus:

    • Demonstrated ability to sell and cross-sell bank products and services.
    • Consumer lending experience. Supervisory experience in the banking industry.
    • Demonstrated ability to manage sales team to achieve threshold activity levels and performance goals.
    • Bachelor’s degree.

     

    First Merchants offers the following:

    • Base Pay PLUS Bonuses
    • Medical, Dental and Vision Insurance
    • 401k
    • Health Savings and Flexible Spending Accounts
    • Vacation/Sick Time
    • Paid Holidays
    • Paid Parental Leave
    • Tuition Reimbursement
    • Additional Benefits

     

    A little about us:

    First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.

    Our Vision is:

    To enhance the financial wellness of the diverse communities we serve.

    Our Mission is:

    To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.

    Our Team:

    "We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."

     

    Apply today to begin your career with us!

  • 11 Days Ago

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Relationship Manager I - Business Banking
  • PNC
  • Orion, MI FULL_TIME
  • Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work to...
  • 3 Days Ago

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Banking Center Manager at Gratiot and Chene
  • Comerica Bank
  • Detroit, MI FULL_TIME
  • Banking Center Manager I The Banking Center Manager role will be responsible for the overall leadership, management and success of a Retail Banking Center. This role will be accomplished by committing...
  • 8 Days Ago

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Regional Banking Relationship Manager Sr
  • The Huntington National Bank
  • Detroit, MI FULL_TIME
  • Description Develops and maintains profitable Business Banking relationships with businesses sales size $2 MM to $50 MM and credit exposure up to $15MM with a focus on relationships with revenues of $...
  • 10 Days Ago

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Relationship Manager I - Business Banking
  • PNC
  • Dearborn, MI FULL_TIME
  • Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work to...
  • 13 Days Ago

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Cleaner
  • Aware Manager
  • Detroit, MI PART_TIME,FULL_TIME
  • Cleaner We are looking for a Cleaner to take care of our facilities and carry out cleaning and maintenance duties. The goal is to keep our building in a clean and orderly condition. Responsibilities C...
  • 11 Days Ago

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0 Compliance Manager (Banking) jobs found in Detroit, MI area

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Associate Manager, Compliance
  • Comerica
  • Livonia, MI
  • Compliance Associate Manager The Associate Manager, Compliance is responsible for managing the Compliance function for a...
  • 3/29/2024 12:00:00 AM

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Quality Clerk Inspector
  • WFQ
  • Pontiac, MI
  • Job Description Job Description WFQ Inc. currently has a position available for a Quality Clerk Inspector for one of our...
  • 3/29/2024 12:00:00 AM

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Grant Compliance Coordinator
  • Matrix Human Services
  • Detroit, MI
  • Job Type Full-time Description Matrix Human Services is Educating Children, Supporting Families and Rebuilding Neighborh...
  • 3/29/2024 12:00:00 AM

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Director of Finance and Administration
  • NPPN
  • Detroit, MI
  • Job Description Summary of Job Description: The Director of Finance and Administration will serve as the organization's ...
  • 3/28/2024 12:00:00 AM

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Commercial Loan Operations Dealer Floorplan Work Lead
  • Comerica
  • Detroit, MI
  • Dealer Operations Work Lead The Dealer Operations Work Leader is responsible for monitoring and supporting all day-to-da...
  • 3/28/2024 12:00:00 AM

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Director of Retail Operations
  • DACUT
  • Detroit, MI
  • Job Summary As the Director of Retail Operations specializing in cannabis dispensaries, you will be a seasoned leader wi...
  • 3/28/2024 12:00:00 AM

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Director of Compliance - Employee Benefits
  • AssuredPartners
  • Sterling Heights, MI
  • Overview: The Compliance Manager leads compliance efforts. This role serves as a principal resource for compliance and r...
  • 3/26/2024 12:00:00 AM

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Room Attendant
  • Sonesta International Hotels Corporation
  • Detroit, MI
  • Job Description Summary The Room Attendant (RA) works with the Housekeeping Management Team to clean guest rooms and pub...
  • 3/25/2024 12:00:00 AM

Detroit (/dɪˈtrɔɪt/, locally also /ˈdiːtrɔɪt/; French: Détroit, lit. 'strait') is the largest and most populous city in the U.S. state of Michigan, the largest United States city on the United States–Canada border, and the seat of Wayne County. The municipality of Detroit had a 2017 estimated population of 673,104, making it the 23rd-most populous city in the United States. The metropolitan area, known as Metro Detroit, is home to 4.3 million people, making it the second-largest in the Midwest after the Chicago metropolitan area. Regarded as a major cultural center, Detroit is known for its co...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Compliance Manager (Banking) jobs
$77,593 to $119,234
Detroit, Michigan area prices
were up 1.2% from a year ago

Compliance Manager (Banking) in Manchester, NH
Manage all compliance matters – both financial crimes and non-financial crimes –within the International Private Banking Division at the IDB Bank’s Aventura, FL branch.
December 26, 2019
Compliance Manager (Banking) in Boca Raton, FL
Banks spend tens of billions of dollars each year on regulatory compliance and ensuring that they are following all the banking guidelines.
December 20, 2019
Compliance Manager (Banking) in Fort Collins, CO
The broad range of illegal or suspicious practices in the financial industry has recently re-ignited the discussion of compliance issues.
February 06, 2020