Compliance Manager - Healthcare jobs in Concord, NH

Regional Manager

We are Local Infusion.

Local Infusion is a venture-backed healthcare company shaping the way care is delivered to patients with chronic autoimmune disease on specialty infusion medications. We have locations in New Hampshire and Maine, with more on the way. Our focus on patient experience, technology, and clinical integration allows us to deliver a differentiated care model that leads to lower costs for patients and enhanced outcomes. Through a blend of patient-centered design and a people-first team culture, Local Infusion puts the "local feel" of community, comfort and connection back into the patient and provider experience. At our care centers, all patients—and our team—can feel truly supported, every step of the way.

What We’re About

We’re a team of innovators, clinicians, and technologists on a mission to improve outcomes for patients, save time for physicians and make infusion therapy more affordable for everyone involved. Our mission is to transform the infusion care industry, because patients deserve better.

• Ownership—Takes initiative, being accountable and caring about the outcome

• Excellence—Do what it takes to raise the bar, being an example for our colleagues, patients and partners

• Curious & Inquisitive— Always seek to gather information and knowledge, and understand the way

• Find A Way— There will be obstacles, but we find a way, even when there isn’t a defined road forward

• It’s a Marathon, not a Sprint - We have large problems to solve, and they won’t be solved overnight. We are persistent every day.

Job Summary

We are seeking a highly skilled and motivated Regional Practice Manager to oversee a group of infusion centers within New Hampshire and Maine. The Regional Practice Manager will be responsible for ensuring the efficient and effective operation of the infusion centers, maintaining high standards of patient care, and overseeing business growth.

Key Responsibilities

Operations Management:

• Oversee day-to-day operations of multiple infusion centers within the region.

• Enforce standardized processes, policies, and procedures to ensure consistent and high-quality patient care.

• Ensure medication inventory is accurate.

• Collaborate with the construction team for new site launch preparedness.

• Monitor performance goals, track key metrics, and implement strategies for continuous improvement.

• Enforce adherence to clinical protocols, policies, and guidelines to ensure safe and effective patient safety and care.

Resource Management:

• Monitor and manage resource allocation across locations, including staffing, equipment, and supplies

• Forecast staffing based on business growth and demand.

• Ensure timely employee recruitment and training.

• Monitor center budgets and financial performance to optimize revenue and control costs.

Customer Experience:

• Maintain a patient-centered approach, ensuring high-quality care and exceptional patient experience across all infusion centers.

• Monitor patient satisfaction surveys, addressing concerns and making improvements as necessary.

• Work with Sales and Marketing to build and maintain strong relationships with healthcare providers, referral sources, and other stakeholders.

Qualifications and Requirements

• Bachelor's degree in Healthcare Administration, Business Management, or a related field.

• Minimum of 5 years of direct experience managing multiple clinics, preferably in an ambulatory care setting.

• Ability to travel across New Hampshire and Maine.

• Strong knowledge of healthcare regulations, compliance requirements, and industry standards.

• Excellent leadership and team-building skills with the ability to motivate and inspire staff.

• Proven experience in financial management, budgeting, and business development.

• Exceptional organizational skills with the ability to prioritize and multitask in a fast-paced environment.

• Excellent communication and interpersonal skills to build relationships with various stakeholders.

• Proficiency in healthcare software systems and electronic health records.

The Local Infusion Way

Local Infusion is a respectful, upbeat, and remote-first team united by our mission of shaping the way specialty infusion care is delivered. We are highly ambitious, but understand that in order to do a great job, we have to take care of ourselves; we expect that you will have time and energy devoted to your families, friends and hobbies.

As part of our team, full-time employees get:

• Potential for performance bonuses

• Medical, dental, and vision insurance through our employer plan

• Short and long-term disability coverage, life insurance

• 401(k) — as an early stage startup, and we match!

• 15 Days PTO — and we want you to take it!

• Competitive paid parental leave and flexible return to work policy.

• We invest in your career. Our company is growing quickly, and we'll give you the opportunity to do the same. You'll have access to a number of professional development opportunities so that you can keep up with the company's evolving needs and grow your career along the way.

We don’t discriminate—Local Infusion is an Equal Employment Opportunity (EEO) Employer. We fundamentally believe that a more diverse and inclusive team leads to a stronger company more able to achieve our vision.