This position exists to plan, direct, and coordinate activities of the organization to ensure regulatory standards are being met in the manufacture of recreational vehicles (RVs).
Essential Functions:
- Ensure the company is compliant with all regulatory requirements pertaining to the manufacture and transportation of RVs.
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Serve as the subject matter expert for all manufacturing codes and standards related to the production of RVs.
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Serve as the point of contact for compliance related production floor issues and advise others on regulatory compliance.
- Maintain regulatory and compliance documentation.
- Lead all external audits including RVIA and vendor audits and manage remediation activities.
- Investigate and manage product recalls and technical service bulletins.
- Investigate customer complaints from multiple information sources to support a proactive approach to recall activity.
- Manage all communications with the National Highway Transportation Safety Administration and Transport Canada.
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Design on-going training programs for employees.
Knowledge, Skills & Abilities:
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Bachelor’s degree desired.
- Demonstrated knowledge of statistics, blueprint reading, and strong technical writing ability.
- Prior proven experience in a Manufacturing or Quality Assurance role is desired.
- Strong working knowledge of Department of Transportation (DOT), National Fire Protection Association (NFPA), RV Industry Association (RVIA) standards as well as state and federal manufacturing codes.
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Ability to adapt and problem-solve through business changes.
- Proficiency in problem-solving skills including investigation, data analysis and validation.
- Critical thinking with strong initiative and openness for resolving issues while implementing improvements.
- Exceptional organizational skills with the ability to manage and prioritize tasks appropriately while demonstrating a high level of attention to detail and a high degree of accuracy.
- Demonstrate the ability to rapidly learn and retain technical information.
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Demonstrate and apply professional quality assurance concepts to the RV industry driving towards an industry leading level of quality.
- Excellent written and verbal communication skills showing the ability to communicate effectively and persuasively to achieve cooperation and desired results with all team members.
- Eagerness to collaborate with a positive attitude while interacting with the entire team.
- Commitment to quality, customer satisfaction, and a better ownership experience.
- Proficiency in MS Office.
- The hours for this position will need to coordinate and/or overlap with the production work schedule. The expected start time will regularly be 6am or earlier Monday – Friday.
Physical Demands/Working Conditions
This position requires light physical activity performing non-strenuous daily activities of an administrative nature.
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This may require sitting, standing, working in front of a computer monitor approximately 75% of the day, and occasionally, may require working in a non-temperature controlled manufacturing environment where standing, walking, stopping, kneeling, climbing may be necessary.
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This position requires the use of hands and fingers to operate office equipment, ability to reach with hands and arms.
- This position may require lifting up to 25 pounds occasionally.
- This is a full-time position, which may require some flexibility in hours or days worked.
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Regular attendance is essential.
Management reserves the right to assign or reassign job duties and responsibilities at any time.