As a Compliance Specialist at SeneGence, you'll play a critical role in ensuring that our distributors adhere to the company's Policies and Procedures. You'll serve as a trusted point of contact for our distributors, providing guidance, education, and support on compliance matters. Working closely with the Compliance Manager and cross-functional teams, you'll help promote a culture of compliance and uphold our commitment to ethical conduct. If you're passionate about making a positive impact, fostering integrity, and empowering others to succeed, we want to hear from you!
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Serve as the primary point of contact for distributors regarding compliance-related inquiries, concerns, and training.
- Provide guidance and education to distributors on the company's Policies and Procedures, ensuring their understanding and adherence.
- Monitor distributor activities to identify and address any potential compliance issues or violations.
- Conduct regular compliance audits and reviews to assess distributor compliance with company policies and applicable laws and regulations.
- Collaborate with the Compliance Manager to develop and implement training programs and materials to educate distributors on compliance requirements.
- Investigate and resolve compliance-related complaints or reports, taking appropriate corrective actions as necessary.
- Stay informed about changes in relevant laws, regulations, and industry best practices, and ensure that the company's compliance program is up to date.
- Maintain accurate records and documentation related to compliance activities, including audit reports, training records, and incident investigations.
- Support the Compliance Manager in conducting internal investigations and implementing corrective measures when compliance violations occur.
- Collaborate with cross-functional teams, including Legal, Sales, and Marketing, to ensure alignment and consistency in compliance efforts.
- Assist in the development and enhancement of compliance policies, procedures, and training materials.
- Participate in the review and approval process for marketing materials and promotions to ensure compliance with applicable laws and regulations.
- Provide timely and accurate reporting to management on compliance activities and metrics.
- Other duties, as requested by business need.
QUALIFICATIONS REQUIRED FOR POSITION:
- Minimum of 2 years of experience in compliance, legal, or customer service roles.
- Bachelor's degree in Business, Legal Studies, or a related field preferred
- Strong understanding of legal and regulatory requirements applicable to the direct selling industry.
- Excellent customer service skills with the ability to effectively communicate complex information to distributors.
- Detail-oriented with strong analytical and problem-solving skills.
- Ability to work independently and prioritize tasks in a fast-paced environment.
- Strong interpersonal skills with the ability to build positive relationships and collaborate with cross-functional teams.
- Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint).
- High level of integrity and ethical standards.
- Consistent and regular attendance is an essential function of this position.
QUALIFICATIONS DESIRED FOR POSITION:
- Experience working in a compliance role within the direct selling or MLM industry.
- Knowledge of advertising and marketing compliance regulations.
- Familiarity with SeneGence's Policies and Procedures.
- Certification in compliance or related field.
CERTIFICATES/LICENSES REQUIRED FOR ROLE:
PHYSICAL DEMANDS:
Physical requirements include arm and hand steadiness and finger dexterity enough to use a keyboard, ten-key, and telephone; frequent lifting, carrying, pushing, and pulling up to 25 pounds; occasional lifting, carrying, pushing, and pulling up to 40 pounds; may be subject to walking, standing, sitting, reaching, balancing, bending, crawling, handling, feeling, kneeling, climbing, twisting; and vision, speech, and hearing sufficient to perform the essential tasks.
WORKING CONDITIONS:
Working environment is primarily indoors in an office setting and occasionally outdoors for special events; requires some evening and possible weekend hours and requires use of telephone and other office equipment.
SeneGence is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law.