Computer Operations Shift Supervisor jobs in Muskegon, MI

Job Summary:

• Position Type: Initial part-time opportunity with the potential to transition to full-time based on performance and business needs.

• Role: Seeking a highly skilled and detail-oriented Computer Technician to join our team. The ideal candidate will possess a deep understanding of technical support processes, software troubleshooting techniques, computer networking, and desktop support services.

• Objective: To provide exemplary technical support and assistance to our customers, ensuring their satisfaction and the smooth operation of their computer systems.

Key Responsibilities:

• System Maintenance: Install, configure, and maintain computer hardware and software systems to ensure optimal performance.

• Technical Support: Provide immediate assistance for hardware, software, and network-related issues, aiming for first-call resolution.

• Problem Resolution: Employ advanced troubleshooting skills to quickly diagnose and resolve complex software and hardware problems.

• System Upgrades: Perform system upgrades as necessary, ensuring seamless integration with existing infrastructure.

• Network Management: Efficiently set up computer networks, including the troubleshooting of network connectivity issues to maintain business continuity.

Professional Requirements:

• Experience: Demonstrated experience as a Computer Technician or in a similar role, showcasing a track record of technical proficiency and problem-solving.

• Technical Knowledge: A solid foundation in computer hardware, software, and peripherals, along with a high proficiency in software troubleshooting.

• Operating Systems: Familiarity with Windows operating systems and the ability to navigate and resolve issues within these environments.

• Problem-Solving Skills: Exceptional problem-solving abilities and a keen attention to detail, ensuring thorough analysis and resolution of technical issues.

• Communication: Strong communication and interpersonal skills, capable of effectively conveying technical information to non-technical users.

This role offers an excellent opportunity for a dedicated Computer Technician to leverage their skills in a dynamic and supportive environment.

Job Types: Full-time, Part-time, Temporary, Temp-to-hire

Pay: $20.00 per hour

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Muskegon, MI 49445 (Preferred)

Ability to Relocate:

• Muskegon, MI 49445: Relocate before starting work (Preferred)

Work Location: In person