Computer Operations Supervisor jobs in Atlanta, GA

Computer Operations Supervisor supervises computer operations, acting as a team resource for guidance and support on complex or unusual issues. Implements policies and procedures to perform routine tasks to maintain computer equipment and its peripherals. Being a Computer Operations Supervisor continuously monitors the efficacy of computer operations, backup processes, system monitors, and server availability to ensure operation goals are met. Analyzes and records error messages to diagnose issues and works with impacted groups to provide a timely solution. Additionally, Computer Operations Supervisor recommends potential equipment upgrades to improve the capabilities of computer operations. Ensures computer operations activities meet pre-established production targets and maintain operating budgets. May require an associate degree in a related area. Typically reports to a manager. The Computer Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Computer Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Computer Operations Tech II
  • University of Georgia
  • Athens, GA FULL_TIME
  • Posting Details
    Posting Details

    Posting Number S11217P
    Working Title Computer Operations Tech II
    Department EITS-Data Ctr Ops
    About the University of Georgia
    Since our founding in 1785, the University of Georgia has operated as Georgia's oldest, most comprehensive, and most diversified institution of higher education (). The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,000 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 40,000 students including over 30,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 18 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.
    About the College/Unit/Department
    College/Unit/Department website eits.uga.edu
    Posting Type External
    Retirement Plan TRS
    Employment Type Employee
    Benefits Eligibility Benefits Eligible
    Full/Part time Full Time
    Work Schedule
    Additional Schedule Information
    Thursday and Friday, 12am - 8am
    Saturday and Sunday, 12am - 12pm

    Applicant must be flexible to work holidays and weekends as needed and scheduled.
    Advertised Salary 35,000 - 37,000
    Posting Date 10/25/2023
    Open until filled Yes
    Closing Date
    Proposed Starting Date 11/27/2023
    Special Instructions to Applicants
    Location of Vacancy Athens Area
    EEO Policy Statement
    The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).
    Position Information

    Classification Title IT Technical/Paraprofessional/Professional
    FLSA Non-Exempt
    FTE 1.00
    Minimum Qualifications
    Requires technical knowledge in the field acquired through an apprenticeship, a 2-year degree, or professional certificate. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.
    Preferred Qualifications
    Position Summary
    This position involves activities of an assigned shift of personnel engaged in the operation and monitoring of data center facilities and related infrastructure equipment, such as HVAC, electrical grid, emergency backup UPS and generator systems, water/leak detection equipment, security and fire suppression systems, as well as research and enterprise servers, core networking services, and related services and equipment. Assist with installing server racks, cabinets, servers, storage devices, and network devices. Responsibilities include planning, scheduling, and coordinating those activities; the resolution of complex error situations with and without additional technical or supervisory assistance; making recommendations regarding new or improved service routines and production schedules. Work is performed alongside other shift personnel and subject to review by the Operations and Infrastructure leadership through conferences and evaluation of results obtained.
    Knowledge, Skills, Abilities and/or Competencies
    • Through knowledge of the operation and monitoring of data center facilities and equipment, enterprise servers and networking equipment.
    • Ability to make decisions as to corrective action in instances of hardware malfunction, and adjustment of job priorities where required to meet schedules or optimize equipment usage.
    • Ability to plan, schedule and coordinate the work activities assigned to a shift.
    • Ability to train or assist in training newly hired personnel.
    • Make recommendations regarding new and improved service routines, production techniques, and modifications of or additions to computer equipment.
    • Ability to establish and maintain effective working relationships and communications with other Operations and EITS staff members, departmental and division management, and the campus community.
    Physical Demands
    Lift 50 lbs., climb ladders, perform overhead work, operate hand tools and power tools, standing, bending, and kneeling.
    Is driving a responsibility of this position? No
    Is this a Position of Trust? Yes
    Does this position have operation, access, or control of financial resources? No
    Does this position require a P-Card? No
    Is having a P-Card an essential function of this position? No
    Does this position have direct interaction or care of children under the age of 18 or direct patient care? No
    Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) Yes
    Credit and P-Card policy

    Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the website.

    Duties/Responsibilities

    Duties/Responsibilities
    Monitor data center facility environmental controls and alarms following established procedures for problem reporting and resolution.
    • Uninterruptible Power Systems (UPS)
    • Generators
    • HVAC systems
    • Fire suppression systems
    • Water/smoke detectors
    • Security cameras and access controls
    • Chilled water and room temperature controls/gauges
    • Monitor all building and core, campus network devices, as well as the central servers and storage devices providing central services for problems, provide incident response, and communicate with technicians to track problems through to resolution.
    Percentage of time 40
    Duties/Responsibilities
    Monitor Student Information System production job execution via Banner/UC4 tools.
    • Monitor production jobs using Banner/UC4
    • Maintain a daily check sheet of production job failures
    • Notify programmers of job failures, system outages, or unusual system activity
    Percentage of time 30
    Duties/Responsibilities
    Assist with the installation and monitoring of rack, server, and network equipment.
    • Identify the location of racks, servers, switches, and routers.
    • Connect equipment to power distribution units within the racks.
    • Install air vents and cable grommets in floor tiles. Insure proper airflow to equipment.
    • Implement and maintain facility infrastructure monitoring software providing alarm management, trend analysis and event notification support (Nagios, SolarWinds, Liebert, Automated Logic, etc.).
    • Monitor emerging technologies and applications in IT. Learn the effect on the overall data center topology. Produce and propagate new technical knowledge and skills for the department.
    Percentage of time 10
    Duties/Responsibilities
    Receive and assemble incoming networking equipment and handle RMA process.
    • Receive all equipment and verify correctness of shipment.
    • Assemble equipment in preparation of configuration.
    • Notify appropriate support personnel of arrival of equipment.
    • Package, document, and schedule shipment of equipment for RMA.
    Percentage of time 5
    Duties/Responsibilities
    Maintain records/logs of hardware and software errors, production batch errors, problem resolution, and outages.
    • Maintain Operation logs by recording all pertinent events including system availability, scheduled/unscheduled maintenance and downtime, and corrective action taken in problem resolutions.
    • Assist client community to find solutions to problems they may have or by directing them to the appropriate EITS personnel to solve these problems.
    • Responsible for notification to the user community of any scheduled or unscheduled downtime of hardware or software housed in the Data Center.
    • Make service calls for hardware, software, or facility related issues as needed.
    Percentage of time 5
    Duties/Responsibilities
    Attend training classes, seminars, e-learning sessions, and refresher courses to further develop required skills.
    • Participate in mandatory in-house training/refresher sessions as scheduled.
    • Perform periodic review of established Operational documentation.
    • Assist in directing or training Operations personnel.
    • Maintain effective customer service requirements.
    Percentage of time 5
    Duties/Responsibilities
    Other duties as assigned.
    Percentage of time 5

    The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.


     

  • 15 Days Ago

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Computer Technician
  • IT Computer and Phone Repair Services
  • Cleveland, GA PART_TIME,FULL_TIME
  • Our company's unrelenting commitment to customer satisfaction has resulted in its growth and outstanding positive reputation. ITcaprs handles everything from iPhones, Samsung, Google Pixel, iPads, Mac...
  • 29 Days Ago

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Operations Supervisor
  • KANE LOGISTICS
  • Ellenwood, GA FULL_TIME
  • A Supervisor, or Department Supervisor, is responsible for managing the workflow of their team or department by assigning tasks, supporting staff, monitoring results and reporting to senior management...
  • 15 Days Ago

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Operations Supervisor
  • Kane Logistics
  • Ellenwood, GA FULL_TIME
  • A Supervisor, or Department Supervisor, is responsible for managing the workflow of their team or department by assigning tasks, supporting staff, monitoring results and reporting to senior management...
  • 16 Days Ago

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Operations Supervisor
  • LakePoint Sports
  • Cartersville, GA PART_TIME
  • LakePoint is seeking individuals who want to play a key role in providing an excellent guest experience throughout Food & Beverage, Operations, and Facilities. Team Members will have the opportunity t...
  • 17 Days Ago

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Operations Supervisor
  • Harvest Hill Beverage Company
  • Atlanta, GA FULL_TIME
  • JOB DESCRIPTION Operations Supervisor Reports To: Operations ManagerSummary/Objective Direct, lead, and coordinate manufacturing employees, and related operations activities. Responsible for meeting c...
  • 20 Days Ago

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U
Operations Coordinator
  • Ultimate Staffing Services
  • Atlanta, GA
  • We are seeking a skilled and detail-oriented Operations Coordinator Temp to support our client's team with key operation...
  • 4/24/2024 12:00:00 AM

T
Operations Supervisor
  • TJX Companies, Inc.
  • Decatur, GA
  • All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands ...
  • 4/23/2024 12:00:00 AM

C
Operations Supervisor
  • CVS Pharmacy, Inc.
  • Atlanta, GA
  • An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store executio...
  • 4/23/2024 12:00:00 AM

T
Operations Supervisor
  • TJX
  • Decatur, GA
  • All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands ...
  • 4/23/2024 12:00:00 AM

J
Operations Supervisor
  • Jahlove Roadside Service LLC
  • Conyers, GA
  • Job Description Job Description Summary of the Position The duties of an Operation Supervisor consist of the following: ...
  • 4/23/2024 12:00:00 AM

S
Operation Supervisor
  • Saviance
  • Covington, GA
  • Job Title: Operation SupervisorLocation: 8195 Industrial Blvd. Covington, GA USA 30014Duration: 12+ Months contract (ful...
  • 4/23/2024 12:00:00 AM

R
Operations Supervisor
  • Radial, Inc.
  • Locust Grove, GA
  • The Operations Supervisor will plan and coordinate shift activities for fulfillment center activities to ensure adherenc...
  • 4/22/2024 12:00:00 AM

A
Operations Supervisor
  • A.P. Mller - Maersk A/S
  • Union City, GA
  • As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers an...
  • 4/21/2024 12:00:00 AM

Atlanta (/ætˈlæntə/) is the capital of, and the most populous city in, the U.S. state of Georgia. With an estimated 2017 population of 486,290, it is also the 38th most-populous city in the United States. The city serves as the cultural and economic center of the Atlanta metropolitan area, home to 5.8 million people and the ninth-largest metropolitan area in the nation. Atlanta is the seat of Fulton County, the most populous county in Georgia. A small portion of the city extends eastward into neighboring DeKalb County. Atlanta was originally founded as the terminating stop of a major state-sp...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Computer Operations Supervisor jobs
$83,874 to $114,814
Atlanta, Georgia area prices
were up 1.4% from a year ago

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