Computer Operations Supervisor jobs in Baltimore, MD

Computer Operations Supervisor supervises computer operations, acting as a team resource for guidance and support on complex or unusual issues. Implements policies and procedures to perform routine tasks to maintain computer equipment and its peripherals. Being a Computer Operations Supervisor continuously monitors the efficacy of computer operations, backup processes, system monitors, and server availability to ensure operation goals are met. Analyzes and records error messages to diagnose issues and works with impacted groups to provide a timely solution. Additionally, Computer Operations Supervisor recommends potential equipment upgrades to improve the capabilities of computer operations. Ensures computer operations activities meet pre-established production targets and maintain operating budgets. May require an associate degree in a related area. Typically reports to a manager. The Computer Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Computer Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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COMPUTER NETWORK SPECIALIST SUPERVISOR
  • State of Maryland - MDH Deputy Secretary for Operations
  • Baltimore, MD FULL_TIME
  • Introduction

    GRADE

    19

    LOCATION OF POSITION

    Spring Grove Hospital 55 Wade Avenue�� Catonsville, MD 21228

    Main Purpose of Job

    This position will manage and oversee the Maryland Department of Health (MDH)'s Prevention and Health Promotion Administration (PHPA)'s Infectious Disease Prevention and Health Services Bureau (IDPHSB)’s Information Technology and Information Management functions, including the management of an expanding computer network. This position will function as a Chief Information Officer for the bureau, including providing programming, Microsoft�Server oversight,�physical/network security�telecommunications, and database support. This position will also be responsible for the presentation and analysis of statistical relationships within data. Finally, this position will be responsible for the procurement of all IT system hardware and software applications.

    POSITION DUTIES

    Perform Team Leader role for Spring Grove Hospital IT staff including, but not limited to assigning and reviewing work of staff, approving leave and signing , training employees and disciplining employees.�� Assign Help Desk tickets and other work to subordinate IT staff; personally, take sole responsibility for sampling Help Desk tickets; Monitor disposition of Help Desk tickets by Spring Grove Hospital IT staff to ensure that tickets are being handled according to OET standards and protocols. Management, maintenance, repair and implementation of new equipment technologies to Spring Grove Hospital campus computer network, microcomputer hardware, software, server hardware and software. Provide top tier support for IT resources utilized�by sites Door security system environmental control system and video surveillance system. Meet with the Deputy Director regularly to discuss general topics regarding work in progress and project status as well as any problems or concerns involving employee performance or client expectations.�� Report potential or actual issues concerning employees and clients and discuss options for rectifying.��� Meet with CEO, COO and Spring Grove Hospital leadership to review work required to meet Spring Grove Hospital goals and mission.� Consult about requirements and upcoming projects or initiatives of Spring Grove Hospital that require an IT component.

    MINIMUM QUALIFICATIONS

    Experience:��Four years and six months of experience,�three years of�experience�planning, integrating and maintaining software and hardware for local or wide area computer networks and�an additional eighteen months of experience�converting data from project specifications by preparing program code using generally�accepted computer programming languages or other developmental tools; planning, installing and maintaining data communications network lines and devices; or evaluating, implementing and maintaining computer hardware and software. Notes:�� 1. Candidates may substitute graduation from an accredited�high school or possession of a high school equivalency certificate and fifteen credit hours from an accredited college or university in systems analysis and applications programming using generally accepted computer programming languages or other developmental tools for the additional eighteen months of the required education.� 2. Candidates may substitute completion of high school or high school equivalency certificate and completion of a certification program in Network Administration, such as Certified Novell Administrator (CNA), Microsoft Certified Product Specialist NT 4.0 Administrator equivalent certification program for the additional eighteen months of the required experience.�� 3. Candidates may substitute experience in one of the following areas on a year-for-year basis for graduation from an accredited�high school or possession of a high school equivalency certificated: operating computer systems, scheduling, controlling input and output or maintaining backups or data storage, processing data on computer systems, evaluating, implementing and maintaining computer hardware and software or converting data from project specifications by developing programs using generally accepted computer programming languages or other developmental tools.�� 4. Candidates may substitute the possession of a Bachelor's degree in computer information technology, management information systems or other information technology related field, including course work in local or wide area computer networks, from an accredited college or university and three years of experience planning, integrating and maintaining software and hardware for local or wide area computer networks for the required experience.�� 5. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Network Analyst classifications or Network Integration and�Management specialty codes in the Information Technology�field of work on a year-for-year basis for the required�experience.

    SELECTIVE QUALIFICATIONS

    Preferred candidates must possess the following: Minimum one year experience working with Microsoft Servers Minimum one year experience with Active Directory

    DESIRED OR PREFERRED QUALIFICATIONS

    The desired candidate should possess: Supervisory experience in a large matrixed environment (10,000 users)� Experience with Windows Microsoft Server administration and management� Experience with large scale Active Directory administration, including AD architecture, Group Policy and schema management� Comprehensive understanding of network principles (i.e. - TCP/IP, DNS, DHCP, AD replication and server administration) Understanding and experience with Security concepts (threat/attack/vulnerability detection and mitigation, access control, identity management, operational security)� MCSA, MCSE or MCITP certification � Comp TIA or Comp TIA A certification

    SELECTION PROCESS

    Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position.�Therefore, it is essential that you provide complete and accurate information on your application.�Please report all related education, experience, dates and hours of work.�Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview).� Complete applications must be submitted by the closing date.�Information submitted after this date will not be added.� Incorrect application forms will not be accepted.�Resumes will not be accepted in lieu of a completed application. Candidates may remain on the�certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

    BENEFITS

    STATE OF MARYLAND BENEFITS �

    FURTHER INSTRUCTIONS

    Online applications are highly recommended. However, if you are unable to apply online,�the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201.�Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted. If additional information is required, the preferred method is to upload.� If you are unable to upload, please fax the requested information�to 410-333-5689.�Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time. For questions regarding this recruitment, please contact the�MDH Recruitment and Selection Division at 410-767-1251. If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or�Application.Help@maryland.gov.� Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service 1-800-735-2258. We thank our Veterans for their service to our country. People with disabilities and bilingual candidates are encouraged to apply. As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.

  • Just Posted

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COMPUTER NETWORK SPECIALIST LEAD **REPOST
  • State of Maryland - MDH Deputy Secretary for Operations
  • Baltimore, MD FULL_TIME
  • IntroductionRECRUITMENT REPOST. PREVIOUS APPLICANTS NEED NOT REAPPLY. GRADE18 LOCATION OF POSITIONMDH Office of Enterprise Technology (OET) Infrastructure/Network Division 201 W. Preston Street Baltim...
  • 1 Day Ago

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SERVICE SUPERVISOR - COMPUTER REPAIR
  • Micro Center
  • Baltimore, MD FULL_TIME
  • Job Description MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000 selection of premier computer products an...
  • 14 Days Ago

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SERVICE SUPERVISOR - COMPUTER REPAIR
  • Corporate Logo
  • Baltimore, MD FULL_TIME
  • MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000 selection of premier computer products and the most knowl...
  • 2 Months Ago

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Assistant Public Defender Headquaters Supervisor
  • State of Maryland - OPD District Operations
  • Baltimore, MD FULL_TIME
  • IntroductionThe Maryland Office of the Public Defender (OPD) seeks an experienced, zealous, dedicated, and demonstrated leader to serve as the Managing Attorney for District I. OPD is committed to bui...
  • 16 Days Ago

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PUBLIC DEFENDER INTAKE SPECIALIST SUPERVISOR
  • State of Maryland - OPD District Operations
  • Baltimore, MD FULL_TIME
  • IntroductionAs a State agency, Maryland Office of the Public Defender (MOPD) is an affirmative action and equal opportunity employer. MOPD is committed to the full inclusion of all qualified individua...
  • 8 Days Ago

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Operations Coordinator
  • Just Exterior LLC
  • Brentwood, MD
  • Job Description Job Description We are seeking an Operations Coordinator to join our team! You will perform clerical and...
  • 3/18/2024 12:00:00 AM

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Operations Supervisor
  • Owens & Minor, Inc.
  • Hanover, MD
  • At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 50+ facilities across ...
  • 3/18/2024 12:00:00 AM

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Internal Operations Supervisor
  • Renewal by Andersen
  • Jessup, MD
  • Why Renewal by Andersen? True multi-taskers, our retail operations team is proud of the products we install and dedicate...
  • 3/18/2024 12:00:00 AM

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Operations Supervisor
  • AMR
  • Elkridge, MD
  • More Information about this Job: Job Description Summary : Our mission of providing care to the world at a moment's noti...
  • 3/17/2024 12:00:00 AM

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Operation Supervisor
  • CVS Health
  • Washington, DC
  • Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to ever...
  • 3/17/2024 12:00:00 AM

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Operations Supervisor
  • A & A ENTERTAINMENT LLC
  • Sykesville, MD
  • Job Description Job Description We are looking for an experienced Operations Supervisor to help grow and nurture our tea...
  • 3/17/2024 12:00:00 AM

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Maintenance & Operations Supervisor
  • National Cemetery Administration
  • Baltimore, MD
  • Summary This position is located at the Baltimore National Cemetery in Baltimore, Maryland. This job is open to Career t...
  • 3/15/2024 12:00:00 AM

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Aircraft Operations Coordinator
  • Butler America Aerospace
  • Crownsville, MD
  • Job Description Job Description Aircraft Operations Contractor Location: Annapolis, MD Job ID: #68864 Pay Range: $23-26 ...
  • 3/14/2024 12:00:00 AM

Baltimore (/ˈbɔːltɪmɔːr/) is the largest city in the state of Maryland within the United States. Baltimore was established by the Constitution of Maryland as an independent city in 1729. With a population of 611,648 in 2017, Baltimore is the largest such independent city in the United States. As of 2017[update], the population of the Baltimore metropolitan area was estimated to be just under 2.808 million, making it the 20th largest metropolitan area in the country. Baltimore is located about 40 miles (60 km) northeast of Washington, D.C., making it a principal city in the Washington-Baltimo...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Computer Operations Supervisor jobs
$87,880 to $120,288
Baltimore, Maryland area prices
were up 1.5% from a year ago

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