Computer Operations Supervisor jobs in Jacksonville, FL
Computer Operations Supervisor supervises computer operations, acting as a team resource for guidance and support on complex or unusual issues. Implements policies and procedures to perform routine tasks to maintain computer equipment and its peripherals. Being a Computer Operations Supervisor continuously monitors the efficacy of computer operations, backup processes, system monitors, and server availability to ensure operation goals are met. Analyzes and records error messages to diagnose issues and works with impacted groups to provide a timely solution. Additionally, Computer Operations Supervisor recommends potential equipment upgrades to improve the capabilities of computer operations. Ensures computer operations activities meet pre-established production targets and maintain operating budgets. May require an associate degree in a related area. Typically reports to a manager. The Computer Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Computer Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Computer Operations Supervisor jobs
Computer Operations Manager
- Syrinx
-
Jacksonville, FL
FULL_TIME
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POSITION SUMMARY:The Computer Operations Manager is responsible for the operations of the Unix, Linux, Windows environments on an Intel platform. Applications included in this area are Micro Focus Enterprise Server, migrated mainframe applications and software for all Managed Service Clients. The individual in this position will ensure all jobs are scheduled and executed on-time and oversee preventive and corrective maintenance whenever necessary to ensure around the clock computer availability and security. He/she must be able to follow crisis management and problem escalation procedures.As a member of the Mainframe Network Operations Section, the Computer Operations Manager must stay abreast of industry trends and best practices in order to support standard procedures for improving operations performance, with a focus on efficiency, function, security, and cost savings. He/she must have a firm understanding of information technology concepts, practices, and procedures. The incumbent must also be able to utilize his/her knowledge and experience in computer operations and methodologies to work in a demanding environment under moderate supervision. As an IT professional, he/she will contribute to achieving the Managed Services / NOC Work Plan and work closely with development teams and engagement manager to actively support the development and execution of new client onboarding.PRINCIPAL RESPONSIBILITIES AND TASKS:The following statements describe the general nature and level of the work to be performed. They should not be considered an exhaustive list of all duties. Management employees may perform other related duties as required.ESSENTIAL FUNCTIONS:• Performs day to day backup, recovery, performance and monitoring of batch cycles, updating technical documentation, monitoring log files and error handling, problem determination and resolution, and deployment.• Familiar with Micro Focus Enterprise Server and Enterprise Developer software operating environment management, administration, and troubleshooting in a Red Hat Enterprise Linux Production environment in AWS and Microsoft Windows Development environments.• Communicates with and coordinates the effort of fellow team members to ensure continuation and completion of work in progress from one shift to the next;• Prints high volume user reports• Checks JCL for condition codes and notifies programmers when expected conditions are not met;• Logs problem entry reports at all times;• Applies standard corrective procedures on equipment malfunction, calls for immediate or delayed service when necessary;• Checks quality control, reviews and checks flow of work in and out of center;• Assists in devising new procedures, forms and diagrams;• Maintains record of all work performed on the turnover log;• Resolves difficult computer operation problems efficiently and effectively;• Maintains system integrity and notifies the supervisor of any irregularities;• Collects and reports performance data;• Reviews Job Scheduler to submit or modify JCL when required;• Analyzes, develops and recommends production procedures;• Assembles job stream inputs, organizes for submission to computer and adjusts backlog to handle problem runs, special runs, system failures, etc;• Reviews system message logs, identifies incomplete jobs that did not process correctly, and initiates actions required to reprocess aborted or incorrect jobs;• Contacts supervisor if an emergency situation arises;• Provides technical guidance to less experienced technicians in their tasks;• Assists in maintaining the on-line communication network.OTHER FUNCTIONS:• Assists users calling the IT Service Desk during after hours for password resets and printer support;• Operates and manages scheduler for daily jobs and performs troubleshooting of same;• Responsible for operational management;• Monitors all production environments using Dynatrace APM;• Views Direct support services;• Participates in Disaster Recovery Tests;• Monitors critical applications;• Monitors client(s) data center (on-prem or cloud), WAN, LAN and systems infrastructure from a centralized Network Operations Center (NOC), ensuring high-availability and attainment of adopted service levels. Investigates alerts and alarms down to root cause for repair and or/dispatch;• Ensures proper transition of shift logs and communicates active events in the NOC are clearly noted for each shift and P1-P2 events are escalated to supervisor on duty or on call and passed on to the next shift during shift turnover and noted in the shift turnover log;• Performs other related duties as required.REQUIRED KNOWLEDGE, SKILLS, & ABILITIES:• Good knowledge of data entry methods, operations, and computer processing procedures;• In-depth understanding of job control and multi-platform scheduling;• Ability to quickly locate and isolate operational deficiencies and process problems that impede production;Working knowledge of Micro Focus Enterprise Server and Enterprise Developer software operating environment management, administration, and troubleshooting in a Red Hat Enterprise Linux Production environment in AWS and Microsoft Windows Development environment. knowledge/experience of the Windows environment and supported software databases, software and security;• Familiar with CI/CD, Jenkins, Git, AWS• Preferred knowledge of CI/CD pipelines using Jenkins plug-in• Preferred knowledge of cloud infrastructures, especially AWS is a PLUS• Knowledge of RDBMS technologies;• Knowledge of distributed architectures;• Knowledge of Micro Focus, Dynatrace, IWS and LRS;• Ability to document and troubleshoot problems;• Ability to think tactically and strategically;• Problem solving capability with ability to work independently;• Strong analytical and organizational skills and the ability to manage multiple tasks simultaneously;• Strong knowledge of procedures used in data processing including tracking, accounting and reporting;• Strong verbal and written communication skills, including strong technical documentation skills.• MINIMUM EDUCATION & EXPERIENCE REQUIREMENTS:• Bachelor’s degree in Computer Science, Information Technology or other technical discipline or equivalent experience;• 3-5 years of progressive experience in mainframe, midrange and Intel platforms, supporting computer operations in a large corporate environment;• Experience with RHEL, IBM DB2 LUW, Micro Focus Enterprise Server, Micro Focus Enterprise Developer, IBM WebSphere MQ platforms;• Experience in fundamental system and database administration, tuning, and backup/recovery;• Experience with working in a multi-platform environment;• Experience with JCL.ADDITIONAL REQUIREMENTS:• Must be able to work rotating shifts, weekends, and holidays as needed and provide inclement weather operational coverage.• Must be available, as required, to work as needed on a 24-hour on-call basis, odd and irregular hours, and various shifts.• PREFERENCE(S):• Experience with middleware technologies and asynchronous queue implementations;
- 2 Days Ago
COORDINATOR / TRAINOR SPECIALIST
- Clay County Supervisor of Elections
-
Springs, FL
FULL_TIME
- COORDINATOR / TRAINOR SPECIALIST Employment Type: Full-time The Training Specialist is responsible for all aspects of recruitment, orientation, and training, from writing and producing training manual...
- 5 Days Ago
Operations Supervisor
- Conversion Interactive for Hansen & Adkins (Hosted...
-
Jacksonville, FL
FULL_TIME
- With nearly three decades of continuous growth and no signs of slowing down, Hansen & Adkins Auto Transport, Inc. (“H&A”) is dedicated to providing high-quality, cost-effective vehicle transportation ...
- 6 Days Ago
Operations Supervisor
- FedEx
-
Jacksonville, FL
FULL_TIME
- Shift: Sunday - Thursday 9pm - 5am General Summary The Operations Supervisor is responsible for the safe execution of daily operational plans and strategies, to manage, lead and allocate resources, di...
- 16 Days Ago
Operations Supervisor
- UNIS COMPANY
-
Jacksonville, FL
OTHER
- Job Details Job Location: 2619 Ignition Dr., Jacksonville FL 32218 - Jacksonville , FL Salary Range: Undisclosed DescriptionManaging and overseeing daily operations within the department · Meeting cus...
- 1 Month Ago
Operations Supervisor
- Century Ambulance
-
Jacksonville, FL
FULL_TIME
- POSITION: Operations Supervisor REPORTS TO: Operations Manager FLSA STATUS: Non-Exempt TYPE: Regular Full Time Job Summary: The Operations Supervisor must act as a mentor and positive role model to al...
- 23 Days Ago
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0 Computer Operations Supervisor jobs found in Jacksonville, FL area
Operations Coordinator
- Ascension Health
-
Jacksonville, FL
- **Details** + **Department:** Materials Management + **Schedule:** Full Time, Day Shift, Monday - Friday, 6am - 2:30pm +...
- 4/19/2024 12:00:00 AM
Rental Operations Supervisor - Power Systems
- Ring Power Corporation
-
Saint Augustine, FL
- Main Duties & Responsibilities: Primary Job Role Assists the Rental Operations Manager, Branch Supervisor(s), Fleet Oper...
- 4/18/2024 12:00:00 AM
Shop Supervisor
- Avenues Recruiting Solutions
-
Jacksonville, FL
- Job Title: Shop Supervisor Location: Jacksonville, FL Position Overview: We are currently seeking an experienced and det...
- 4/17/2024 12:00:00 AM
Sous Chef
- Flying Fish Taphouse
-
Jacksonville, FL
- Job Description Job Description We are seeking a Sous Chef to join our team! You will thrive in a fast-paced environment...
- 4/17/2024 12:00:00 AM
Manufacturing Engineer
- Hiring Now!
-
Jacksonville, FL
- Manufacturing company outside of Valdosta GA looking for a Manufacturing Engineer in the Packaging industry. The Manufac...
- 4/17/2024 12:00:00 AM
Videographer
- Traffic Control Advertising
-
Fruit Cove, FL
- BeFitNow is seeking talented and passionate Videographers to join our dynamic media production team. As a Videographer, ...
- 4/17/2024 12:00:00 AM
Interstate Operations Coordinator
- TTi Logistics, LLC
-
Jacksonville Beach, FL
- Job Description Job Description TTi Logistics, LLC a leading special product and tradeshow transportation company and ag...
- 4/15/2024 12:00:00 AM
Retail Associate (Part-Time)
- The Cannabist Company
-
Jacksonville, FL
- Reports to: Manager, Retail Operations; Supervisor, Retail Operations Position Overview The Retail Associates provide gu...
- 4/15/2024 12:00:00 AM
About Jacksonville, Florida
Jacksonville is the most populous city in Florida, the most populous city in the southeastern United States and the largest city by area in the contiguous United States. It is the seat of Duval County, with which the city government consolidated in 1968. Consolidation gave Jacksonville its great size and placed most of its metropolitan population within the city limits. As of 2017 Jacksonville's population was estimated to be 892,062. The Jacksonville metropolitan area has a population of 1,523,615 and is the fourth largest in Florida.
Jacksonville is centered on the banks of the St. Johns ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Computer Operations Supervisor jobs
$81,046 to $110,943
Jacksonville, Florida area prices
were up 1.5% from a year ago
were up 1.5% from a year ago
What does a Computer Operations Supervisor do?
Computer Operations Supervisor in Savannah, GA
To become a system security analyst one must have a bachelor’s degree (B.Tech/B.E.) in computer science or programming.
December 30, 2019
Computer Operations Supervisor in Muskegon, MI
Computer operations supervisor is a technical field and the professionals in this field are responsible for scheduling and operating of data processing equipment for all shifts in a data processing facility.
December 16, 2019
Computer Operations Supervisor in Olympia, WA
Computer and information systems managers typically do the following.
February 13, 2020