Computer Operations Supervisor jobs in Niagara Falls, NY

Computer Operations Supervisor supervises computer operations, acting as a team resource for guidance and support on complex or unusual issues. Implements policies and procedures to perform routine tasks to maintain computer equipment and its peripherals. Being a Computer Operations Supervisor continuously monitors the efficacy of computer operations, backup processes, system monitors, and server availability to ensure operation goals are met. Analyzes and records error messages to diagnose issues and works with impacted groups to provide a timely solution. Additionally, Computer Operations Supervisor recommends potential equipment upgrades to improve the capabilities of computer operations. Ensures computer operations activities meet pre-established production targets and maintain operating budgets. May require an associate degree in a related area. Typically reports to a manager. The Computer Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Computer Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Operations Supervisor
  • National Seating & Mobility
  • Buffalo, NY FULL_TIME
  • At all levels, working at National Seating & Mobility provides the opportunity to directly impact our client’s lives by giving them self-reliance and independence. Our teams are comprised of passionate individuals, dedicated to providing the best care to each client. We focus on abilities by leveraging technology and creating mobility solutions that are as unique as our client’s needs.

    Working at National Seating & Mobility is an opportunity to build a meaningful career, while leaving a lasting impact on the lives of those we serve. Located in more than 40 states, we strive for diversity and offer an array of benefits including 401k, company paid Long Term Disability, and tuition reimbursement.

    We are looking to grow our enthusiastic and engaged team at NSM. Submit your resume and join a group of enthusiastic professionals dedicated to changing lives.

    Duties and Responsibilities / Essential Functions:

    Work with Technicians to prepare and effectively communicate repair quotes.

    Supervise equipment delivered to maintain quality control.

    Maintain an adequate and appropriate supply of repair parts.

    Purchase special parts only as needed and on the most cost efficient basis.

    Perform accurate physical inventory as required by the company, utilizing systems and procedures.

    Ensure all orders are worked with-in the 7 day compliance standard (Prior to RTP, after released to purchase).

    Monitor CSR Ques for Compliance; Schedule delivery dates and posting are current.

    Execute all returns and credits in a timely manner to insure integrity of in-shop numbers and NSM’s ability to obtain credits from vendors for unneeded parts/chairs.

    Monitor Navigation systems to identify delays or inefficiencies in routing.

    Review the Branch Operating Report daily.

    Assure CSRs and Technicians are providing compassionate and positive interaction to customers.

    Resolve customer concerns and complaints in a constructive manner, serving as an intermediary between customer concerns and company needs.

    Immediately investigate and resolve client problems concerning about equipment requiring service, working to obtain responsiveness and notate in the system.

    Receive, Investigate, and respond quickly and professionally to all customer inquiries regarding shipments, products, deliveries and complaints. Resolve customer concerns and complaints by identifying problems and coordinating appropriate corrective action: When customer problem and questions arise, be able to answer equipment and clinical questions to the customer’s satisfaction, maintain accurate and complete documentation of complaints and resolution.

    Provide skillful handling of grieving, upset or difficult customers. Work proactively with patients/ clients to solve a variety of problems, acting as a company field representative.

    Comply with all company policies and current government regulations and professional standards respecting patient care, including those of accrediting organizations

    Have familiarity with service requirements of each piece of equipment provided or owned by the company.

    Create, submit and maintain proper paperwork for warranty work.

    When dealing directly with customers, execute proper hand washing techniques between patients and utilize Universal precautions.

    Maintain or assist with maintaining appropriate storage of dirty and clean equipment.

    Place items back in stock on a daily basis.

    Serve as liaison between the team and the rest of the company, facilitating better communication between the team and company.

    Organize and manage effective team meetings

    Coordinate paperwork, workflow, and scheduled appointments for the service department, while providing outstanding and efficient service to customers. Work with manager to assure the department is functioning effectively.

    Work Environment:

    This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers, photocopiers, filing cabinets and fax machines.

    Physical Demands:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is regularly required to sit; use hands repetitively to operate standard office equipment. The employee is frequently required to reach with hands and arms.

    Required Education, Experience & Competencies:

    • High School Diploma or equivalency required.
    • Knowledge of equipment.
    • Knowledge of medical billing.
    • Organizational, problem solving and time management skills.
    • Ability to multitask while maintaining accuracy and attention to detail.
    • Ability to work independently and in a team environment.
    • Previous HME or DME experience is preferred.
    • Experience as a team lead or supervisor.
    • Experience with distribution and scheduling.

    This job description in no way states or implies that these are the only duties to be performed by this employee. He/She will be required to follow any other instructions and to perform any other duties requested by his/her supervisor.

    Individuals will be expected to maintain a professional work environment at all times.

    Job Type: Full-time

    Pay: $55,000.00 - $65,000.00 per year

    Benefits:

    • 401(k)
    • Dental insurance
    • Health insurance
    • Health savings account
    • Paid time off
    • Referral program
    • Vision insurance

    Schedule:

    • 8 hour shift

    Experience:

    • Administrative: 1 year (Preferred)
    • Management: 1 year (Preferred)

    Work Location: In person

  • 3 Days Ago

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Operations Supervisor - 2nd Shift | Lancaster
  • Joseph T. Ryerson & Son, Inc
  • Lancaster, NY FULL_TIME
  • Position Description: Ryerson has an opportunity for an Operations supervisor position. As a Operations Supervisor you are responsible for direct the efficient function of plant operations and underst...
  • 1 Day Ago

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Supervisor, Warehouse Operations - 2nd Shift
  • Cardinal Health
  • Depew, NY FULL_TIME
  • What Warehouse Operations contributes to Cardinal Health: Operations is responsible for materials handling and product distribution in a distribution or manufacturing environment. Includes warehousing...
  • 6 Days Ago

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2024 MiLB Data Operations (Seasonal)
  • MLB Data Operations
  • Buffalo, NY FULL_TIME
  • Major League Baseball (MLB) is seeking Data Operations seasonal personnel for the International League, Pacific Coast League, and Florida State League. Data Operations personnel are responsible for di...
  • 14 Days Ago

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2024 MiLB Data Operations (Seasonal)
  • MLB Data Operations
  • Buffalo, NY FULL_TIME
  • Major League Baseball (MLB) is seeking Data Operations seasonal personnel for the International League, Pacific Coast League, and Florida State League. Data Operations personnel are responsible for di...
  • 14 Days Ago

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Software Engineer II
  • Computer Task Group, Inc
  • Buffalo, NY OTHER
  • Description CTG is seeking to fill a Software Engineer II opening for our client in Buffalo, NY. Technologies: Java, Python, Springboot and Angular Location: Buffalo, NY Duration: 12 months Overview: ...
  • 20 Days Ago

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0 Computer Operations Supervisor jobs found in Niagara Falls, NY area

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Operations Supervisor
  • ittxylem
  • Depew, NY
  • Job Details We're Hiring for an Operation Supervisor! If you are excited and passionate about helping #LetsSolveWater, c...
  • 3/28/2024 12:00:00 AM

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Manufacturing Engineer & CNC Programmer
  • International Staffing Consultants, Inc.
  • Buffalo, NY
  • Compensation: $65,000 - $110,000 Per Year + PAID Relocation Responsibilities: Determine manufacturing procedures, establ...
  • 3/28/2024 12:00:00 AM

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Manufacturing Engineer & CNC Programmer
  • Management Business Solutions
  • Buffalo, NY
  • Compensation: $65,000 - $110,000 Per Year + PAID Relocation Responsibilities: Determine manufacturing procedures, establ...
  • 3/28/2024 12:00:00 AM

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Desktop Support Technician
  • Ovation Workplace Services Inc.
  • Williamsville, NY
  • Job Description Job Description Desktop Support Technician This role will be to provide overall hardware/software suppor...
  • 3/28/2024 12:00:00 AM

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Packager
  • The Judge Group
  • Tonawanda, NY
  • Employee Type:Full timeLocation:NY TonawandaJob Type:Production PackagingJob Posting Title:Packager About Us: TreeHouse ...
  • 3/28/2024 12:00:00 AM

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Logistics Planner
  • Praxair, Inc - a Linde Company
  • Tonawanda, NY
  • About Linde: Linde is a leading global industrial gases and engineering company with 2023 sales of $33 billion. We live ...
  • 3/28/2024 12:00:00 AM

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Warehouse Logistics & Order Selector
  • Sysco Foods
  • Lewiston, NY
  • Responsibilities This is a warehouse position responsible for operating an electric pallet jack, or forklift, to select ...
  • 3/26/2024 12:00:00 AM

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Shift Supervisor Trainee
  • CVS Health
  • East Amherst, NY
  • Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to ever...
  • 3/25/2024 12:00:00 AM

Niagara Falls (/naɪˈæɡərə/ ny-AG-ər-ə) is a city in Niagara County, New York, United States. As of the 2010 census, the city had a total population of 50,193, down from the 55,593 recorded in the 2000 census. It is adjacent to the Niagara River, across from the city of Niagara Falls, Ontario, and named after the famed Niagara Falls which they share. The city is within the Buffalo–Niagara Falls Metropolitan Statistical Area and the Western New York region. While the city was formerly occupied by Native Americans, Europeans who migrated to the Niagara Falls in the mid-17th century began to open ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Computer Operations Supervisor jobs
$83,291 to $114,007
Niagara Falls, New York area prices
were up 1.5% from a year ago

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