Computer Operations Supervisor jobs in Santa Fe, NM

Computer Operations Supervisor supervises computer operations, acting as a team resource for guidance and support on complex or unusual issues. Implements policies and procedures to perform routine tasks to maintain computer equipment and its peripherals. Being a Computer Operations Supervisor continuously monitors the efficacy of computer operations, backup processes, system monitors, and server availability to ensure operation goals are met. Analyzes and records error messages to diagnose issues and works with impacted groups to provide a timely solution. Additionally, Computer Operations Supervisor recommends potential equipment upgrades to improve the capabilities of computer operations. Ensures computer operations activities meet pre-established production targets and maintain operating budgets. May require an associate degree in a related area. Typically reports to a manager. The Computer Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Computer Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Operations Support Supervisor
  • North Central Regional Transit District
  • Taos, NM FULL_TIME
  • This is a full supervisory-level class that exercises independent judgment on diverse and specialized transit operations and transit service activities with accountability and ongoing decision-making responsibilities associated with the work. Incumbents are responsible for planning, organizing, supervising, reviewing, and evaluating the work of staff and for providing technical support to management in a variety of areas. Performance of the work requires the use of independence, initiative, and discretion within established guidelines.
    • Plans, organizes, assigns, supervises, and reviews the work of staff in the Operations Division; trains staff in work procedures; evaluates employee performance, counsels employees, provides additional instruction and feedback, recommends additional training when needed, and effectively recommends initial disciplinary action; assists in selection and promotion.
    • Participates in the development of goals, objectives, policies, and procedures for assigned services and programs; recommends and implements policies and procedures including standard operating procedures for assigned operations.
    • Monitors activities of the Operations Division work unit; identifies opportunities for improving service delivery and procedures; provides recommendations concerning process changes; reviews with appropriate management staff; implements improvements.
    • Answers questions and provides information to the public; investigates and responds to complaints and inquiries from customers; conducts customer/site inspections; opens/closes facility to allow employee access; issues oral and written instructions to staff on schedule changes, fares, policies, and related topics; recommends corrective actions to resolve issues.
    • Performs a variety of supervisory, administrative, reporting, tracking, and customer service tasks to fulfill daily transportation commitments and schedules; monitors services in-process and evaluates operational performance to ensure quality and customer satisfaction; troubleshoots and manages emergency situations; assesses best solution and utilizes most effective and efficient resources; prepares a variety of utilization, accident, rider usage, and related reports and logs. 
    • Evaluates staff on safety and security issues, defensive driving practices, customer relations, emergency management skills, and proper accident procedures and prevention techniques; conducts new hire orientation, training, and evaluation; facilitates annual refresher training programs.
    • Assists, monitors, and oversees staff with special re-routing due to road closures caused by weather, street construction, traffic accidents, or other issues impacting route functioning. 
    • Oversees and monitors the preparation of daily and weekly work schedules for dispatch and customer service staff; ensures adequate coverage of all bus routes; monitors staffing schedules and ensures drivers are available and assigned to vehicles; monitors performance in real time through Automatic Vehicle Location (AVL), two-way radio, or other remote system.
    • Performs field supervisory duties, including customer relations, on-time performance checks, ride checks, route evaluations, re-routing, bus stop and passenger shelter inspections, accident/incident investigations, and coaching and guidance. 
    • Prepares and submits bi-weekly payroll timesheets and related documents.
    • Serves as Dispatcher/Customer Service Representative as needed due to emergencies or staffing shortages.
    • Analyzes and makes recommendations regarding schedule adherence and other operational needs or problems; reports discrepancies and/or unsafe conditions to appropriated personnel; and recommends and implements corrective actions. 
    • Maintains files, databases, and records; prepares a variety of written reports, memoranda, and correspondence; maintains staff files documenting performance appraisal reviews, commendations, training, incidents and accidents, informal coaching and guidance, written reprimands, and formal disciplinary actions.
    • Represents the District in meetings with members of other public and private organizations, community groups, contractors, developers, and the public.
    • Ensures staff observe and comply with all District and mandated safety rules, regulations, and protocols as well as all federal, state, and local laws, as well as District policies, procedures, and labor agreements.
    Education:
    • Equivalent to completion of the twelfth (12th) grade. 
    Experience:
    • Six (6) years of progressively responsible experience in people management skills and customer service work experience, two (2) years of which must have been in a position that involved the direct supervision of others.
  • 1 Month Ago

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Computer Technician
  • House of Representatives
  • Santa Fe, NM FULL_TIME
  • The New Mexico House Of Representatives in Santa Fe, NM is looking for computer technicians to join our incredibly strong team servicing the legislative staff for the 56th Legislature's First Regular ...
  • 1 Month Ago

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Computer Technician
  • Las Clinicas Del Norte
  • El Rito, NM FULL_TIME
  • Assists in addressing organizational information requirements; providing for network connectivity and communication; developing data and preparing reports; managing computer hardware resources; mainta...
  • 29 Days Ago

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Sous Chef- Montecito
  • Hightower Trail Operations LLC
  • Santa Fe, NM FULL_TIME
  • Overview The Montecito Santa Fe, a luxurious resort retirement community with a private Clubhouse, restaurant, lounge and catering has an immediate opening for a Full Time Sous Chef/Kitchen Manager. W...
  • Just Posted

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Desktop Support in Farmington, New Mexico
  • Virtual Service Operations
  • Farmington, NM FULL_TIME
  • DescriptionAre you looking to take the next step in your IT Career? Let's chat and see if we are a good match!Opportunity:Virtual Service Operations is searching for highly motivated and career-driven...
  • 2 Days Ago

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Cargiver- Montecito
  • Hightower Trail Operations LLC
  • Santa Fe, NM FULL_TIME
  • Overview The Montecito Santa Fe Assisted Living and Memory Care, are seeking compassionate Care Partners to work with seniors experiencing symptoms of Dementia and Alzheimer's. All shifts are 8 hours ...
  • 8 Days Ago

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0 Computer Operations Supervisor jobs found in Santa Fe, NM area

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Nurse Manager, Population Health Csvmedical Group/Full-Time
  • Christus Health
  • Santa fe, NM
  • Description POSITION SUMMARY: Responsible for day to day supervision of care coordination and population health programs...
  • 4/24/2024 12:00:00 AM

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Shipping Associate
  • Walmart
  • Santa Fe, NM
  • **Job Summary:** As a Shipping Associate at Walmart, you will be responsible for efficiently and accurately preparing me...
  • 4/24/2024 12:00:00 AM

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Security Specialist 2/3
  • Los Alamos National Laboratory
  • Los Alamos, NM
  • The Security Protection Program Operations Group (SEC-PPO) is seeking a candidate to work and grow as a member of the Cl...
  • 4/23/2024 12:00:00 AM

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Sales & Operations Coordinator
  • Rmc Your Destination Connection
  • Santa Fe, NM
  • Event Sales & Operations Coordinator - Santa Fe, NM RMC, the worlds most innovative Destination Management Company, is s...
  • 4/22/2024 12:00:00 AM

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Material Handler
  • Walmart
  • Santa Fe, NM
  • **Job Summary:** As a Material Handler at Walmart, you will be responsible for efficiently managing the flow of material...
  • 4/22/2024 12:00:00 AM

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Security Specialist 2/3
  • SEC - Protection Program Operations (SEC-PPO)
  • Los Alamos, NM
  • Description Job Title Security Specialist 2/3 Location Los Alamos, NM, US Organization Name SEC - Protection Program Ope...
  • 4/21/2024 12:00:00 AM

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Sales & Operations Coordinator
  • RMC, Your Destination Connection
  • Santa Fe, NM
  • Event Sales & Operations Coordinator - Santa Fe, NM RMC, the world’s most innovative Destination Management Company, is ...
  • 4/20/2024 12:00:00 AM

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Nurse Manager, Population Health CSVMedical Group/Full-Time
  • CHRISTUS Health
  • Santa fe, NM
  • Description POSITION SUMMARY: Responsible for day to day supervision of care coordination and population health programs...
  • 4/20/2024 12:00:00 AM

Santa Fe (/ˌsæntəˈfeɪ/ or /ˈsæntəˌfeɪ/; Tewa: Oghá P'o'oge, Navajo: Yootó) is the capital of the U.S. state of New Mexico. It is the fourth-largest city in the state and the seat of Santa Fe County. This area was occupied for at least several thousand years by indigenous peoples who built villages several hundred years ago, on the current site of the city. It was known by the Tewa inhabitants as Ogha Po'oge ("White Shell Water Place"). The city of Santa Fe, founded by Spanish colonists in 1610, is the oldest state capital in the United States. Santa Fe (meaning "holy faith" in Spanish) had a p...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Computer Operations Supervisor jobs
$80,961 to $110,826
Santa Fe, New Mexico area prices
were up 2.5% from a year ago

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