Computer Operator jobs in Chicago, IL

Role: Computer Operator

Location: Chicago, Illinois (Onsite)

Duration: Long Term Contract

Statement of Work:

Must have ability to obtain Public Trust clearance

Task Description:

• Under the general direction of the Supervisor IT Operations, directs the activities and personnel of a designated shift.
• Responsible for supervising scheduled work for the shift, ensuring the accuracy and quality of all output, recognizing, and documenting production problems and taking recommending action to correct them.
• Ensures that adequate staffing is maintained to support processing requirements and ensures that all hardware is maintained in good operating order.
• Responsible for ensuring that all jobs are completed according to schedules and priorities.
• Responsible for identifying and resolving problems in conjunction with production control personnel.
• Reviews and ensures the quality of all output prior to the release of production control including:
  print quality, number of copies and correct forms, normal EOJ, payroll, accounts payable and report dates.
• Responsible for overall shift turnover as to priorities, jobs in process and problem areas.
• Responsible for documenting all equipment failures (problem reports) and taking appropriate action to ensure that all hardware/software problems are resolved in a timely manner.
• Observe and recommend changes to increase operational efficiencies.
• Assist the Supervisor IT Operations in recommending, drafting and implementing operations standards and procedures.
• Responsible for enforcing security practices and procedures.
• Responsible for general housekeeping of the computing facility.
• Ensures that all routing preventive maintenance procedures are performed as scheduled according to the installation standards.
• Keeps Supervisor IT Operations aware of any operational or personnel problems.
• Responsible for proper and timely production ABEND recoveries ensuring that time schedules are met.
• Perform other duties as required.

Required skills/Level of Experience:

• High school diploma required; two (2) years college preferred.
• Strong working knowledge of Enterprise IT workload job scheduling systems.
• Two (2) or more years of experience in data center supervision.
• Some Knowledge of Mainframe JCL, and Program Abend problem determination/resolution preferred.
• Exhibits strong interpersonal and customer services skills.
• Maintains professional but friendly demeanor.