Concierge - Casino jobs in Columbus, MS

Overview

Responsible for attending to the cleaning and stocking needs of assigned area(s) of the property.

Pearl River Resort Associates are required, on a continual basis to…

Adhere to any and all company and departmental policies, practices and procedures.

Contribute to a safe work environment, through compliance with established safety guidelines, identifying potential safety hazards, and reporting same to the appropriate person for proper resolution.

Maintain a professional departmental, company and community reputation.

Responsibilities

• Ensure the overall cleanliness and general appearance of all assigned areas located in the casino areas, rest rooms, and other public areas of the resort.
• Dusts, sweeps, mops, scrubs, vacuum, and clean assigned areas.
• Scrubs, waxes and strips floors, as assigned.
• Sweeps stairwells, parking lot, elevators and other areas, and attends to other special projects, as requested.
• Cleans rugs, carpets and upholstered furniture and draperies as needed.
• Empties wastebaskets; empties and cleans ashtrays.
• Transports trash and dirty linens to designated areas.
• Safely store, apply, use and mix the required cleaning chemicals, solutions and powders.
• Answers guest questions regarding property facilities, events and ensures that adequate information is given
• Assists in the minor maintenance in public areas, such as: changing light bulbs, unplugging toilets, etc., and reports problems that need further attention to the Lead Housekeeper or Housekeeping Shift Manager on duty.
• Re-stocks paper supplies, chemical supplies in bottles, and maintains washroom supplies.
• Maintain the storage areas for cleanliness and organization and ensure that supplies are maintain and restocked.
• Routinely inspects work areas, identifying potential problems or repair needs, and notifying management of maintenance to be scheduled.
• Properly tags lost and found items and delivery them to management, for storage.
• Adheres to performance standards, company policies and procedures, as they relate to the department.
• Responsible for maintaining a consistent, regular attendance record.
• Preform all other duties as assigned.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position.  They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

AGE and GAMING:

21 years of age or above

Gaming property – Must be able to obtain and maintain a gaming license issued by the Choctaw Gaming Commission.

EDUCATION and/or EXPERIENCE:

High School diploma or GED is preferred.  One (1) month of previous related experience/training is preferred.  An equivalent combination of prior education and experience may also be accepted.

LANGUAGE SKILLS:

Ability to read and comprehend simple instructions and correspondence.  Ability to write basic instructions and correspondence.  Ability to effectively present information in one-on-one and small group situations.

REASONING ABILITY:

Ability to apply commonsense reasoning to a variety of situations.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by the Associate to successfully perform the essential functions of this job.

Essential responsibilities include moderate to heavy physical ability such as lift or maneuver at least fifty (50) pounds, and standing/walking 100% of the shift.  Perform position responsibilities and/or essential functions on slippery or wet surfaces.  Work with hazardous chemicals while wearing latex, vinyl, or rubber gloves.  Extensive bending, stooping and stretching of arms during assigned shift.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an Associate encounters while performing the essential functions of this job.

The noise level in the work environment is usually moderate.  When on the casino floor, the noise level increases to loud.  When on the casino floor or other designated areas may be subjected to tobacco smoke. 

Due to the unpredictable nature of the hospitality/entertainment industry, Associates must be able to work varying-schedules to reflect the business needs of the property.