Concierge - Casino jobs in Lorain, OH

Concierge - Casino acts as a guest liaison. May make travel arrangements or dining reservations, or procure tickets for guests. Being a Concierge - Casino offers suggestions for local attractions or areas of interest. Handles or appropriately escalates guests' customer service issues. Additionally, Concierge - Casino requires a high school diploma or equivalent. Typically reports to a supervisor. The Concierge - Casino works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

Recently Added Concierge - Casino jobs

O
Travel Concierge Coordinator
  • Oakwood Lodging Group
  • Sandusky, OH FULL_TIME
  • About Oakwood Lodging:
    Oakwood Lodging is a premier hospitality group, working with youth sports facility operators, tournament directors and local lodging providers to deliver a best-in-class experience to teams and families. Oakwood partners with venues including The Ripken Experience® Aberdeen (Maryland), Sports Force Parks at Cedar Point Sports Center (Ohio), Cooperstown All Star Village (New York) and Baseball Factory events nationwide.  
    Overview:
    As a Travel Concierge Coordinator, you will support our team in helping sports teams and families book their trips within the youth sports environment. You will be representing many hotel brands while maintaining the company’s service standards and applicable operational standards.  This position is a remote/hybrid position that requires this person to be in the Sandusky, OH area.

     Job Summary:
    As a Travel Concierge Coordinator, you will:
    ·         Collaborate with internal team to surpass sales targets and attain customer satisfaction objectives.
    ·         Stay abreast of industry trends, emerging opportunities, and travel products to present the latest and best options.
    ·         Deliver exceptional customer service by addressing inquiries, resolving issues, and ensuring a seamless travel experience.
    ·         Work with the sports park management team to ensure a world class guest experience for players, coaches, and families.
    ·         Communicate with tournament organizers to ensure compliance of stay requirements. 
     
    Responsibilities: 
    ·         Provide administrative support to ensure efficient operation of the business.
    ·         Assist in updating and managing the company's database and reporting. 
    ·         Ensure compliance in all stay-to-play aspects of travel procedures.
    ·         Handle stay-to-play reporting, billing process and reconciliation.
    ·         Able to work well under pressure and meet company deadlines.
    ·         Provide exceptional customer service to guests during planning and through the duration of the tournament/event.
    ·         Exhibit polite and professional communication via phone and email.
    ·         Support the team by performing tasks related to business functions and data entry.
    ·         Ability to assist internal team with follow up calls to lodging partners.
    ·         Ability to follow the unique company policies and procedures as well as understanding privacy statements.
    ·         Support the organization in a sales building role during the season and offseason; including but limited to:
    o   Working effectively with sales staff to implement new programming year-to-year. 
    o   Make sales calls, communicating directly with coaches and organizations to fill hotel room booking obligations. 
     
    Experience and Skills
    ·         Proven sales experience, preferably in the travel or hospitality sector.
    ·         Outstanding communication and interpersonal skills.
    ·         Strong customer service orientation.
    ·         Proficiency in using sales and reservation software.
    ·         Genuine enthusiasm for travel and a comprehensive understanding of diverse destinations.
    ·         Ability to work independently and as a team member.
    ·         Willingness to work long hours and weekends seasonally as the business requires.
    ·         May be asked to routinely lift items of weight up to 30 lbs. to accomplish job duties.
     
    Qualifications:
    ·         Proven experience as Reservations Coordinator, Front Desk Coordinator, or Hospitality professional.
    ·         Knowledge of Travel and Entertainment facilities.
    ·         Well-organized and reliable.
    ·         An analytical mind with strong business acumen.
     
    Preferred: 
    ·         Minimum one year Coordinator experience in a customer service and/or hotel environment.
    ·         Bachelor's degree.
    ·         Training in travel and tourism.
  • 9 Days Ago
Apply this Job
Salary Company Skills How To Become Job Openings
Filters

Clear All
  • Filter Jobs by companies
  • More
Salary Company Skills How To Become Job Openings

0 Concierge - Casino jobs found in Lorain, OH area

S
Porter
  • Spitzer Automotive
  • Northfield, OH
  • About the Organization We are Spitzer Autoworld! We are a fourth generation family owned business since 1904 and are sti...
  • 4/25/2024 12:00:00 AM
Apply this job
F
Porter
  • Fairstead
  • Cleveland, OH
  • Job Type Full-time Description The Porter provides routine cleaning and custodial maintenance of the property's exterior...
  • 4/25/2024 12:00:00 AM
Apply this job
A
Travel Concierge Coordinator
  • AEG
  • Sandusky, OH
  • About Oakwood Lodging: Oakwood Lodging is a premier hospitality group, working with youth sports facility operators, tou...
  • 4/25/2024 12:00:00 AM
Apply this job
T
Concierge
  • The Abbewood
  • Elyria, OH
  • Position Details Employment Status: Part-Time Shift: Weekends Seeking a friendly, part-time front desk concierge. Must b...
  • 4/23/2024 12:00:00 AM
Apply this job
C
Concierge
  • Century Park Associates, LLC
  • Elyria, OH
  • ** Concierge** ** The Abbewood** ** Elyria, OH** Shift: **Day/Alternating Weekends** Status: **Full-Time** Position will...
  • 4/23/2024 12:00:00 AM
Apply this job
A
Porter, Service
  • AutoNation
  • Amherst, OH
  • AutoNation Ford Amherst Position Overview The Service Porter is responsible for performing a variety of duties as it rel...
  • 4/23/2024 12:00:00 AM
Apply this job
D
Housekeeping Porter
  • Daughters of Miriam Center for Nursing & Rehabilitation
  • Beachwood, OH
  • Daughters of Miriam Center for Nursing & Rehabilitation - We are currently seeking a Housekeeping Porter to join our tea...
  • 4/23/2024 12:00:00 AM
Apply this job
S
Fitness Concierge
  • Stretchlab
  • Westlake, OH
  • We are seeking vibrant and dynamic individuals to join the StretchLab team as our Fitness Concierge. If you're outgoing,...
  • 4/22/2024 12:00:00 AM
Apply this job
View All Concierge - Casino Jobs

About Lorain, Ohio

Lorain /ləˈreɪn/ is a city in Lorain County, Ohio, United States. The municipality is located in northeastern Ohio on Lake Erie, at the mouth of the Black River, approximately 30 miles west of Cleveland. As of the 2010 census, the city had a total population of 64,097, making it Ohio's tenth largest city, the third largest in Greater Cleveland, and the largest in Lorain County by population. The city is notable for its deindustrialized economy, formerly being home to the American Ship Building Company Lorain Yard, Ford Motor Company Lorain Assembly Plant, and United States Steel Corporation's...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Concierge - Casino jobs
$31,616 to $40,777
Lorain, Ohio area prices
were up 1.3% from a year ago
View detail

What does a Concierge - Casino do?

Concierge - Casino in Alexandria, LA
With a stay at Atlantis Casino Resort Spa Featuring Concierge Hotel Tower in Reno (Reno/Tahoe Airport), you’ll be close to Reno-Sparks Convention Center and Nevada Museum of Art.
December 14, 2019
Concierge - Casino in Fairbanks, AK
The preferred airport for Atlantis Casino Resort Spa is Reno, NV (RNO-Reno-Tahoe Intl.).
February 21, 2020
Concierge - Casino in Vincennes, IN
Discover your NEW Atlantis Casino Resort Spa, a luxury hotel with newly designed rooms, including Reno's ONLY Concierge Tower.
January 10, 2020