Concierge - Casino jobs in Oklahoma City, OK

Concierge - Casino acts as a guest liaison. May make travel arrangements or dining reservations, or procure tickets for guests. Being a Concierge - Casino offers suggestions for local attractions or areas of interest. Handles or appropriately escalates guests' customer service issues. Additionally, Concierge - Casino requires a high school diploma or equivalent. Typically reports to a supervisor. The Concierge - Casino works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Casino Floor Attendant
  • Cimarron Casino Enterprise
  • Chandler, OK FULL_TIME
  • SUMMARY:

    Responsible for assisting the Casino Shift Supervisor in ensuring that all activities in the Guest Services Department are performed accurately and efficiently in accordance with all established policies, procedures, and internal control standards. The Casino Floor Attendant is responsible for providing quality Guest Services Department service in an efficient, courteous, and professional manner while displaying a high level of customer service.



    ESSENTIAL DUTIES & RESPONSIBILITIES:


    Duties include, but are not limited to:

    • Ensures that all Guest Services operations on assigned shift are conducted in an efficient, effective, and profitable manner.

    • Promotes positive Guest relations by creating and promoting a friendly atmosphere.

    • Demonstrates outstanding Customer Service at all times by serving as a role model to all enterprise employees.

    • Observes and recognizes irregularities, violations, or other discrepancies in Guest play and reports findings to the Casino Shift Supervisor.

    • Reports all Guest complaints and/or disputes to Casino Shift Supervisor for resolution.

    • Verifies payouts and jackpots as required.

    • Services minor Electronic Gaming Machines machine and printer malfunctions.

    • Ensures that all Electronic Gaming Machines are functioning properly and immediately reports all malfunctions to the Casino Shift Supervisor.

    • Adheres to all regulatory, departmental, and casino policies and procedures, and TICS (Tribal Internal Control Standards).

    • Performs other duties as assigned.

    The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

    Promotes the following within the department and among all employees:

    • Creates an atmosphere of fun for all casino guests.

    • Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.

    • Instills an atmosphere that encourages employees to share ideas, discuss concerns and resolve conflicts.

    • Retains employees through involvement in employee training and development.

    • Explains why we do things, in advance of doing them.


    QUALIFICATION REQUIREMENTS:

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.




    Job Code#4001-030 Page 3 of 4

    EDUCATION AND/OR EXPERIENCE:

    Customer service experience preferred. High School diploma (or GED) and 1 year general work experience or an equivalent combination of education and experience required.

    SPECIAL QUALIFICATIONS:
    Must possess excellent communication skills and effective public speaking skills.

    LANGUAGE SKILLS: Ability to read and comprehend documents such as safety rules, operating and maintenance instructions, procedure manuals, and other related documents. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints.

    MATHEMATICAL SKILLS:
    Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

    REASONING ABILITY: Ability to apply common sense understanding to carry out simple one or two step instructions. Ability to deal with standardized situations with occasional variables.

    PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, reach with hands and arms, and talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to sit, climb or balance, stoop, kneel, crouch or crawl.
    The employee must be able to regularly lift and/or move up to 25 pounds.

    The employee is regularly required to stand for long periods of time.

    Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
    Job Code#4001-030 Page 4 of 4



    WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    The noise level in the work environment is moderate to loud.

    A casino environment is typically smoky.

    CONDITIONS OF EMPLOYMENT:
    The Iowa Tribe of Oklahoma operates a drug-free workplace. The selected applicant must submit to and pass applicable drug test. Additionally, selected individual must be bondable and able to pass background check in order to obtain gaming license.

  • 1 Month Ago

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Casino Floor Attendant
  • Cimarron Casino Enterprise
  • Perkins, OK PART_TIME
  • ESSENTIAL DUTIES & RESPONSIBILITIES: Duties include, but are not limited to: Ensures that all Guest Services operations on assigned shift are conducted in an efficient, effective, and profitable mann...
  • 1 Month Ago

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Concierge
  • Sooner Station
  • Norman, OK FULL_TIME
  • Concierge/Driver/Resident Services Sooner Station is looking for Outgoing Personality & Friendly Face to serve our amazing community! Diverse Job/Great Benefits/Flexible Hours! Vibrant community. Insp...
  • 12 Days Ago

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Concierge
  • Sand Sage of West Plains
  • Oklahoma, OK FULL_TIME
  • Concierge Flexible Hours! Vibrant community. Inspiring company culture. The mission of making tomorrow better than yesterday. Join ISL in making dreams come true! SUMMARY of Duties The Concierge is re...
  • 27 Days Ago

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Bartender casino
  • Traditions Spirits
  • Norman, OK FULL_TIME
  • Cantina & Tacos inside Riverwind Casino is a new dynamic, fast-casual restaurant dedicated to providing exceptional food, beverages, and service to our valued customers. We take pride in serving high-...
  • 20 Days Ago

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Casino Cashier
  • Citizen Potawatomi Nation
  • Shawnee, OK FULL_TIME
  • DescriptionHOURLY RANGE:$12.00-$18.00 ALL FULL TIME POSITIONS: In addition to your pay, your salary also includes Medical, Dental and Vision Insurance. The Biweekly deduction from employee paycheck is...
  • 22 Days Ago

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0 Concierge - Casino jobs found in Oklahoma City, OK area

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Porter
  • Topgolf
  • Oklahoma City, OK
  • Job Responsibilities Clean and sanitize various areas of the venue, including restrooms, dining areas, and kitchen space...
  • 4/26/2024 12:00:00 AM

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Porter
  • Topgolf Entertainment Group
  • Oklahoma City, OK
  • Clean and sanitize various areas of the venue, including restrooms, dining areas, and kitchen spaces. Empty trash recept...
  • 4/25/2024 12:00:00 AM

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Spa Concierge
  • Omni Hotels & Resorts
  • Oklahoma City, OK
  • Location: Come and join our team at this 605-room convention center hotel in the heart of downtown Oklahoma City. Our lu...
  • 4/25/2024 12:00:00 AM

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Concierge
  • Mansions Management Company
  • Oklahoma City, OK
  • Job Description Job Description PART TIME, EVERY SATURDAY AND SUNDAY, 4PM to MIDNIGHT EXCELLENT FOR 2ND JOB or RETIREMEN...
  • 4/23/2024 12:00:00 AM

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Member Concierge
  • Life Time, Inc.
  • Oklahoma City, OK
  • . Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests. A...
  • 4/22/2024 12:00:00 AM

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ClubLife Concierge
  • ClubCorp
  • Edmond, OK
  • ClubLife Concierge in Edmond, OK at Oak Tree Country Club **Location:** **Job Description** **ClubLife Concierge** **Sum...
  • 4/22/2024 12:00:00 AM

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Concierge & Hospitality 167
  • Life Time, Inc.
  • Oklahoma City, OK
  • Concierge & Hospitality ( 167) Jobs Location range slider Enter Location * Location Distance: 50 miles Distance: 50+ mil...
  • 4/22/2024 12:00:00 AM

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Concierge & Hospitality 165
  • Life Time, Inc.
  • Oklahoma City, OK
  • Concierge & Hospitality ( 165) Jobs Location range slider Enter Location * Location Distance: 50 miles Distance: 50+ mil...
  • 4/22/2024 12:00:00 AM

Oklahoma City lies along one of the primary corridors into Texas and Mexico, and is a three-hour drive from the Dallas-Fort Worth metroplex. The city is in the Frontier Country region in the center of the state, making it an ideal location for state government. According to the United States Census Bureau, the city has a total area of 620.34 square miles (1,606.7 km2), of which 601.11 square miles (1,556.9 km2) is land and 19.23 square miles (49.8 km2) is water. Oklahoma City lies in the Sandstone Hills region of Oklahoma, known for hills of 250 to 400 feet (120 m) and two species of oak: blac...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Concierge - Casino jobs
$29,666 to $38,262
Oklahoma City, Oklahoma area prices
were up 1.2% from a year ago

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