Concierge - Casino jobs in Reno, NV

Overview

Come join Team Atlantis! We are currently accepting application for a Concierge Representative. The Concierge Representative sells and promotes the Atlantis property and its amenities, assists guests by making Hotel, Restaurant and Spa reservations.

Full Time Various Shifts

Responsibilities

• Sell and promote Atlantis and all of the on-property outlets.
• Assist guests by making Hotel, Restaurant and Spa reservations at Atlantis.
• Assist guests by securing tickets to local attractions and events, making auto rental reservations, making arrangements for delivery of health-care equipment for hotel guests, printing airline boarding passes, and placing orders for gift, flower and/or Room Service deliveries.
• Be informed and knowledgeable of local attractions and events.
• Assist the Hotel Front Desk with check-ins / check-outs as needed.

While performing the duties of this job, the employee is required to stand; walk; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms;  talk, and hear.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.

Qualifications

• Proficiency in computer skills, experience with LMS a plus.
• Ability to sell and promote the property and all of its outlets.
• Ability to handle cash accurately.
• Ability to read and analyze guests folios and Hotel reports.
• Knowledge of general office equipment.
• Must adhere to all grooming standards, no "visible" tattoos/piercings or unnatural hair colors.

Atlantis Casino Resort Spa fosters a team working environment and an environment that is focused on Team Member recognition and appreciation. Some of the ways in which we accomplish this is by offering the following: 

• Comprehensive benefits (medical, dental, vision, supplemental coverage)
• 401K retirement savings plan discretionary match
• Education Tuition Reimbursement Program
• Scholarship Opportunity
• Paid Vacation
• Holiday Pay
• Recreation /Fitness Discounts
• Weekly Resort Prizes
• Career Development and Training Workshops
• FREE daily meal
• Internal Advancement