Concierge - Casino jobs in Syracuse, NY

$16.50/ hr

Casino cashiers provide exemplary guest service, while accurately making change, exchanging chips for cash, and cashing out electronic gambling machine vouchers.

What we value:

Positive team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment.

We will provide you with all the tools necessary for a successful experience including hands-on training and opportunities to grow your career. 

No experience necessary – we will provide the training you need!

What makes us unique: 

• Paid time off
• Variety of schedules
• Tuition assistance
• Career-building professional development
• Discounts from dining to fuel to concerts
• Employee appreciation events
• Quality healthcare and dental benefits
• A robust 401k retirement plan
• Dealer School
• Finance Scholarship Program

Skills and experience you will bring to us: 

• Capacity to handle large volumes of cash and multi-task in an accurate, honest, and efficient manner at all times.
• Consistently demonstrate the capability to provide exceptional guest service by responding appropriately to guest questions and practicing problem-solving aptitude to ensure that all guest transactions are accurate and efficient.
• Through training, demonstrates the understanding and ability to complete transactions which include but are not limited to the following forms of guest service: accurately counting and redeeming gaming chips, the redemption of gaming vouchers from slot machines, check to cash, creating new guest accounts, printing and paying out credit card cash advances, issue and consolidate guest counter checks (markers), exchange foreign currency, slot jackpot payouts, redemption of sports book tickets and overall continual cash handling, cashiering, and counting.

Your knowledge that matters most for this role: 

• Must possess exemplary guest service skills and the ability to interact in a positive manner with the public and all related departments.
• Must successfully complete internal training on all 4 banks; Main bank, Kiosk bank, Chip bank, and General Cashier Bank.
• Must have the ability to perform basic math skills.

Who we are: 

Across Turning Stone Enterprises, you’ll find that people take pride in the work they do and the team they’re a part of. You’ll hear it in the stories of countless veteran team members who have built their careers here. You’ll see it in action during recognition awards and events like our team member carnival, art show, holiday gatherings, and more. You’ll also feel it from your team members, who are committed to being “first within our team,” looking out for each other even during challenging times. We know that when we create opportunities for people to thrive and develop their skills and careers, that not only enriches their life but the lives of others.

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