Concierge - Casino jobs in Washington, DC

Concierge - Casino acts as a guest liaison. May make travel arrangements or dining reservations, or procure tickets for guests. Being a Concierge - Casino offers suggestions for local attractions or areas of interest. Handles or appropriately escalates guests' customer service issues. Additionally, Concierge - Casino requires a high school diploma or equivalent. Typically reports to a supervisor. The Concierge - Casino works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Concierge Manager
  • Capitol Concierge
  • Arlington, VA FULL_TIME
  • JOB DESCRIPTON
    Title: Residential Concierge Manager
    Effective/Reviewed Date: Mar 2022


    FLSA Classification: Exempt
    Reports to: Account Manager


    Department: Varies
    Location: Varies


    Compensation: Salaried
    Schedule: Varies, but 43 hrs/week

    Essential Functions: (Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.)
    • Oversee team of multiple concierges whether full-time, part-time, temporary or on-call.
    • Coach, Mentor to ensure that all team members are providing excellent customer service and are effectively and efficiently responding to request from clients, tenants, residents and or property management.
    • Assist concierges with the resolution of property issues and ensure that a full understanding of the situation is known.
    • Along with concierge team, act in a concierge capacity to assist residents, tenants, property management and clients with daily tasks including, but not limited to, logging in packages, mail, accurately completing daily shift memo notes, notifying property management according to PM criteria. Ensure timely clock in/out of each concierge. Create monthly calendar and staff meetings. Ensure desk and back area clean. Schedule one on one’s with team members when needed. Respond to PM requests. Communicate to team changes in practice and/or policy.
    • Ensure concierge training is complete and up-to-date for current team members as well as onboarding new team members and providing them with the resources they need to excel at their role.


    Required Skills and Abilities:
    • Must easily be able to interact and engage with elite residents, tenants, clients, and guests that desire immediate support and our ability to anticipate their daily needs.
    • Strong computer literacy and multi-tasking abilities.
    • Attention to detail, reliability, thoroughness, and the “Consider It Done!” attitude that represents Capitol Concierge Inc.
    • Possess a strong sense of urgency, pride and ownership for individual growth and team success.
    • Professional and polished appearance and demeanor required.
    • Exclude a passion for delivering high quality personalized support and have excellent research skills.
    • Possess a strong knowledge of local community including modes of transportation, dining, lodging, events, and attractions is required.
    Preferred Education and Background Requirements:
    • Bachelor’s Degree in Hospitality & Tourism, Business Management, or related discipline and/or equivalent work experience.
    • 3 year’ managerial experience in retail, hospitality or restaurant environment.
    • Advanced proficiency with Microsoft Office, PC and Mac OS.
    • Knowledge of BuildingLink, KeyTrack or other building software preferred.
    • Knowledge of multiple languages is a plus.
    Our Values
    Integrity: Honest with strong moral principles.
    Loyalty: Committed to others, the team, and the company.
    Passion to serve others, joyfully: Serving and respecting others with a joyful attitude.
    Accountability: Accepts responsibility for one’s own actions, responses, and performance.
    Transparency: Open and clear communication.
    100%, 100% of the time: Dedicated to going above and beyond.
    Are your personal values aligned with our company values?
    • Do you do what is right, because it’s the right thing to do, even when no one is there?
    • Do you have a sense of, and display, ownership for the company?
    • Do you gladly serve others and treat them with respect regardless of who they are or how you feel?
    • Do you take responsibility for your actions/performance and seek ways to improve?
    • Are you trustworthy?
    • Do you say what you say you’re going to do when you say you’re going to do it?

    Work Environment:
    Residential building environment
    Physical Demands:
    Sitting, standing, walking, computer use. Ability to lift up to 15 pounds.
    Other Duties:
    Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
  • 19 Days Ago

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Part Time Concierge
  • Capitol Concierge
  • Reston, VA PART_TIME
  • Part Time Guest Services As the Concierge, you will create a positive experience by providing outstanding customer service to guests, residents, and prospects. You will ensure that the lobby, entry wa...
  • 23 Days Ago

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Full time Concierge
  • Capitol Concierge
  • Bethesda, MD FULL_TIME
  • Full time Guest Services As the Concierge, you will create a positive experience by providing outstanding customer service to guests, residents, and prospects. You will ensure that the lobby, entry wa...
  • 3 Days Ago

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Full Time Concierge
  • Capitol Concierge
  • Tysons, VA FULL_TIME
  • As the Concierge, you will create a positive experience by providing outstanding customer service to guests, residents, and prospects. You will ensure that the lobby, entry ways and front desk are cle...
  • 3 Days Ago

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Part Time Concierge
  • Capitol Concierge
  • Arlington, VA PART_TIME
  • Part Time Guest Services As the Concierge, you will create a positive experience by providing outstanding customer service to guests, residents, and prospects. You will ensure that the lobby, entry wa...
  • 4 Days Ago

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Part Time Concierge
  • Capitol Concierge
  • Washington, DC PART_TIME
  • Part Time Guest Services As the Concierge, you will create a positive experience by providing outstanding customer service to guests, residents, and prospects. You will ensure that the lobby, entry wa...
  • 5 Days Ago

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0 Concierge - Casino jobs found in Washington, DC area

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Concierge
  • Meridian Senior Living
  • Washington, DC
  • Meridian Senior Living believes that "Everyone Deserves a Great Life." To us, a great life in our communities starts wit...
  • 3/28/2024 12:00:00 AM

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Concierge
  • AccorHotel
  • Washington, DC
  • Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can f...
  • 3/27/2024 12:00:00 AM

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Porter
  • Bowlero Corp
  • Hyattsville, MD
  • Overview: Imagine your ideal job. Now add bowling. And arcade games. And parties every day of the week. This isnt any or...
  • 3/27/2024 12:00:00 AM

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Concierge
  • Retirement Unlimited Inc
  • Springfield, VA
  • ** Concierge** ** Aarondale Independent, Assisted Living and Memory Care Community** ** Springfield, VA** Aarondale in S...
  • 3/27/2024 12:00:00 AM

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Concierge
  • Planned Companies
  • Arlington, VA
  • Description Position at Planned Companies Planned Companies -Concierge - Job Description Summary Planned Companies' clie...
  • 3/26/2024 12:00:00 AM

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Porter
  • Bowlero Corp
  • Dundalk, MD
  • Overview: Imagine your ideal job. Now add bowling. And arcade games. And parties every day of the week. This isnt any or...
  • 3/25/2024 12:00:00 AM

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Concierge
  • Woodbinerehab
  • Alexandria, VA
  • **JOB DESCRIPTION** **LOCATION** LOGIN Concierge Woodbine Rehabilitation and Healthcare Center DESCRIPTION **Concierge**...
  • 3/24/2024 12:00:00 AM

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Concierge
  • Retirement Unlimited Inc
  • Alexandria, VA
  • ** Concierge** ** Paul Spring Independent, Assisted Living and Memory Care Community** ** Alexandria, VA** Two available...
  • 3/24/2024 12:00:00 AM

Washington, D.C. is located in the mid-Atlantic region of the U.S. East Coast. Due to the District of Columbia retrocession, the city has a total area of 68.34 square miles (177.0 km2), of which 61.05 square miles (158.1 km2) is land and 7.29 square miles (18.9 km2) (10.67%) is water. The District is bordered by Montgomery County, Maryland to the northwest; Prince George's County, Maryland to the east; Arlington County, Virginia to the south; and Alexandria, Virginia to the west. The south bank of the Potomac River forms the District's border with Virginia and has two major tributaries: the An...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Concierge - Casino jobs
$36,066 to $46,522
Washington, District of Columbia area prices
were up 1.3% from a year ago

Concierge - Casino in Alexandria, LA
With a stay at Atlantis Casino Resort Spa Featuring Concierge Hotel Tower in Reno (Reno/Tahoe Airport), you’ll be close to Reno-Sparks Convention Center and Nevada Museum of Art.
December 14, 2019
Concierge - Casino in Fairbanks, AK
The preferred airport for Atlantis Casino Resort Spa is Reno, NV (RNO-Reno-Tahoe Intl.).
February 21, 2020
Concierge - Casino in Vincennes, IN
Discover your NEW Atlantis Casino Resort Spa, a luxury hotel with newly designed rooms, including Reno's ONLY Concierge Tower.
January 10, 2020