We’re FBS – a 100% employee-owned, Fargo-based real estate technology company built on a culture of respect, freedom, and opportunity. While we’ve been around for over 40 years, as an employee-owned company, you get entrepreneurial energy, innovation, and big thinking. Deadlines to beat, challenges to conquer, and emerging technology to chase without the uncertainty and risk of a start-up. Collaboration, communication, and creativity are critical to our continued success.
We are looking for a skilled puzzle solver to work as a Configuration Specialist. The ideal candidate will have a detail-oriented nature, aptitude for figuring out complex projects, excellent verbal and written communication skills, and the ability to learn new systems and work within them.
What You’ll Do:
Configure Flexmls software for new customers
Drive action items to completion according to predetermined timeline as assigned by conversion lead
Work with existing customers by maintaining their setups
Work closely with internal teams to implement new functionality and field changes
Troubleshoot administrative issues and reply with timely, professional and friendly responses
Serve in the role as primary contact for some customers' administrative staff
Manage assigned work items through Jira
Manage assigned email work items through Front
Become an expert on RESO compliance and data standards
What You Need to be Successful:
Attention to detail
Effective communication skills
Ability to work in a team environment with remote team members
Ability to communicate effectively with developers and other technical resources
Ability to transform vague customer requests into detailed, actionable steps
General knowledge around databases, API calls, custom and conditional programming
Experience with Google Sheets and/or Excel
A passion for learning and sharing knowledge
Headquartered in Fargo, ND, this position is open to anyone in the United States. Travel not required.
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