Construction Representative observes and inspects construction to ensure adherence to specifications, codes, and contract documents. Requires technical knowledge of multiple construction processes and experience in given field of inspection work. Being a Construction Representative may require a bachelor's degree. Typically reports to a supervisor or manager. The Construction Representative gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Construction Representative typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Shangri La Construction in Los Angeles, CA is looking for one remote call center representative to join our team. We are located on 660 S Figueroa St, Suite 1888. Our ideal candidate is self-driven, motivated, and engaged.
Benefits
Responsibilities
• Take customer calls and provide accurate, satisfactory answers to their queries and concerns
• De-escalate situations involving dissatisfied customers, offering patient assistance and support
• Call clients and customers to inform them about the company’s new products, services and policies
• Guide callers through troubleshooting, navigating the company site or using the products or services
• Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
• Collaborate with other call center professionals to improve customer service
• Help to train new employees and inform them about the company’s customer management policies
Qualifications
We are looking forward to hearing from you.
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