Construction Representative, Sr. jobs in Roanoke, VA

Construction Representative, Sr. observes and inspects construction on large projects to ensure adherence to specifications, codes, and contract documents. Monitors construction of facility and ensures compliance to safety regulations. Being a Construction Representative, Sr. performs regular assessment of construction methods and project costs. Requires technical knowledge of multiple construction processes and extensive experience in a given field of inspection work. Additionally, Construction Representative, Sr. may be responsible for overseeing the work of less experienced inspectors. Requires a bachelor's degree. Typically reports to a supervisor or manager. Construction Representative, Sr. is a specialist on complex technical and business matters. Work is highly independent. May assume a team lead role for the work group. To be a Construction Representative, Sr. typically requires 7+ years of related experience. (Copyright 2024 Salary.com)

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Customer Service Representative - Martinsville, VA
  • Signode -Customer Service Representative
  • Martinsville, VA FULL_TIME
  • Customer Service Representative - Martinsville, VA

    Apply Now

    Description/Job Summary

    About Signode:

    With over $2B in revenue, 80 manufacturing facilities across 6 continents and over 9,000 employees worldwide, Signode is a leading manufacturer of a broad spectrum of transit packaging consumables, tools, software, and equipment that optimize end-of-line packaging operations and protect products in transit. Signode brings this extensive product portfolio together under hundreds of trusted brands to offer complete transit packaging solutions to its customers.

    We produce strap, stretch and protective packaging. We also manufacture packaging tools and equipment used to apply the bulk packaging materials. These commercial packaging products are used to pack, bundle, unitize, protect and secure goods during warehousing and transit. Our company is a pioneer in the industrial packaging sector with a long history of customer-focused innovations in materials, processes and automation technology that have revolutionized the sector.

    Headquartered in Tampa, Florida, we are proud to be the Transit Packaging Division of Crown Holdings, Inc. We are excited to go to market as Signode and to share the portfolio of products, services and capabilities that make us the world’s premier end-of-line packaging company.

    Benefits:

    Signode offers a comprehensive benefits package to full-time employees, which includes health, dental, vision, 401k, paid time off, life insurance, wellness perks, and more. Benefits begin the month following the hire date.

    Salary: 

    $20-$22/hourly 

    Summary

    Provide a world class customer service experience for customers, field service technicians and salespeople. This includes entering and monitoring orders, ensuring customer’s disputes are addressed in a timely, efficient, and accurate manner to improve service level, and completing customer specific reports. This role collaborates with the Field, Commercial, Financial, and Supply Chain teams to ensure the customer’s expectations are being met, while striving to meet Signode’s mission and maintaining our values. The Senior CSR will manage orders that require greater attention to processing while coaching, mentoring, and assisting the Customer Service Representatives.

    Essential Functions

    • Answer incoming requests, via tickets, phone calls and Teams messages, courteously and consistently using established guidelines.
    • Accurately and efficiently manage the sales order entry process from multiple sources (EDI, email, phone, web shop, etc.) as it relates to account number (ship-to/sell-to), price, terms of sale, product, and quantity.
    • Actively review open orders daily to proactively resolve orders pending release or confirmation.
    • Maintain appropriate records and documentation for customer service and audit purposes.
    • Communicate with customers to keep them aware of updates, changes, delays, and other information deemed important to them.
    • Investigate and resolve billing concerns by tracking shipments, researching price differences and entering return authorizations for approval, quoting special parts prices, and following up on credit hold orders.
    • Maintain backorder reports for highlight accounts.
    • Invoice orders that are unable to close automatically and review error report.
    • Monitor phone/staff coverage and lunches to ensure adequate staffing.
    • Run and distribute drop ship PO report.
    • Close return authorizations to generate credit memos.
    • Work closely with Warehouse, Purchasing and Accounting to invoice orders in a timely manner.
    • Coach, mentor, and assist the Customer Service Representatives.
    • Provide problem solving and continuous improvement by removing barriers that impact product quality, support, or on-time delivery and customer satisfaction.
    • First point of contact for outside departments with high priority customer concerns.

    Position Qualifications

    Education: High School Diploma or GED required.  Associates’ degree in Business or related field preferred.

    Experience: 5 years of previous customer service. Demonstrated ability to establish and sustain beneficial relationships with customers by mobilizing internal resources to achieve commitments and resolving customer issues. Proficiency in Microsoft Office (Excel, Word, etc.). ERP experience required.  Ticketing system experience, a plus.

    Functional Success Drivers: Possessing these certain competencies are what we require for an individual to be successful in this role.

    • Problem Solving
    • Detail Orientated
    • Interpersonal Savvy
    • Energy
    • Communication
    • Learning on the Fly

    Reasonable Accommodation Statement

    To perform this job successfully, the individual must be able to perform each essential duty satisfactorily.  Reasonable Accommodations may be made to enable qualified individuals with disabilities.


    The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.

    Signode Industrial Group, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.


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Construction Manager/Owner Representative
  • West Virginia School of Osteopathic Medicine
  • Lewisburg, WV FULL_TIME
  • The Construction Manager/Owner Representative position is primarily being hired to provide oversight on the new WVSOM Science Research Building construction project. It will focus on project managemen...
  • 19 Days Ago

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Senior Construction Representative
  • GoldenWolf
  • Roanoke, VA FULL_TIME
  • DescriptionGoldenWolf is seeking an organized, driven, self starter to fill the role of a Senior Construction Representative (SCR) in the Roanoke, VA region. The selected candidate will provide techni...
  • 1 Month Ago

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Construction Management Representative (CMR)
  • B360™
  • Hinton, WV PART_TIME
  • Construction Management Representative (CMR) Qualifications Knowledge of and experience with demolition and HAZMAT abatement.. Education qualifications related to a Construction Management Degree, Eng...
  • 2 Months Ago

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Construction Management Representative (CMR)
  • BizSolutions 360
  • Hinton, WV PART_TIME
  • Construction Management Representative (CMR) Qualifications Knowledge of and experience with demolition and HAZMAT abatement.. Education qualifications related to a Construction Management Degree, Eng...
  • 2 Months Ago

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Construction Laborer
  • Orders Construction
  • Wytheville, VA FULL_TIME
  • Orders Construction is looking for a dependable construction laboroer for multiple projects in Virginia. One needs to be familiar with civil construction and be prepared to work in all weather conditi...
  • 19 Days Ago

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0 Construction Representative, Sr. jobs found in Roanoke, VA area

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Construction Materials Internship (Level 1)
  • Engineering Consulting Services, Ltd.
  • Roanoke, VA
  • What You'll Do * Observing and documenting field activities related to the construction process * Sampling, testing, and...
  • 3/28/2024 12:00:00 AM

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Plumbing Superintendent
  • Atlantic Constructors Inc.
  • Roanoke, VA
  • ** Atlantic Constructors Inc.** ** Plumbing Superintendent** Roanoke, VA 24001 Atlantic Constructors is seeking dynamic,...
  • 3/28/2024 12:00:00 AM

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Commercial HVAC Maintenance Mechanic
  • Atlantic Constructors, Inc.
  • Roanoke, VA
  • Atlantic Constructors is seeking dynamic, motivated, career minded individuals to join our expanding team! Atlantic Cons...
  • 3/26/2024 12:00:00 AM

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Sheet Metal Mechanic - Commercial HVAC
  • Atlantic Constructors, Inc.
  • Roanoke, VA
  • At ACI we build our company and our culture not by counting people, but by making our people count! Atlantic Constructor...
  • 3/26/2024 12:00:00 AM

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Plumbing Mechanic / Plumber
  • Atlantic Constructors, Inc.
  • Roanoke, VA
  • At ACI we build our company and our culture not by counting people, but by making our people count! Atlantic Constructor...
  • 3/26/2024 12:00:00 AM

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Construction Program Manager - SIS
  • Skanska USA
  • Roanoke, VA
  • Job Overview: Skanska is searching for a dynamic Program Manager. This is a great opportunity to start a career with a c...
  • 3/25/2024 12:00:00 AM

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Power Engineering Technologist I
  • Pike Corporation
  • Roanoke, VA
  • Job Description SUMMARY: This is an entry level position of the Engineering Technologist staff. The purpose of this posi...
  • 3/25/2024 12:00:00 AM

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Turnkey Pipe Welder
  • Trane Technologies
  • Roanoke, VA
  • At Trane Technologies® we Challenge Possible. Our brands - including Trane® and Thermo King® - create access to cooling ...
  • 3/24/2024 12:00:00 AM

According to the United States Census Bureau, the city has a total area of 42.9 square miles (111.1 km2), of which 42.5 square miles (110.1 km2) is land and 0.3 square miles (0.8 km2) (0.8%) is water. Roanoke is located in the valley and ridge province of Virginia immediately west of the Blue Ridge Mountains and east of the Allegheny Mountains Within the city limits is Mill Mountain, which stands detached from surrounding ranges. Its summit features the Roanoke Star, Mill Mountain Zoo, the Discovery Center interpretive building, and an overlook of the Roanoke Valley. The Appalachian Trail runs...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Construction Representative, Sr. jobs
$67,831 to $90,450
Roanoke, Virginia area prices
were up 1.2% from a year ago

Construction Representative, Sr. in Milwaukee, WI
Construction Manager/Owners Representative/Estimator.
January 23, 2020
The construction manager should keep detailed notes of the construction process.
January 06, 2020
Construction Representative, Sr. in New Brunswick, NJ
Like the owner’s representative role, the CM advisor is a fee-based consultant to the owner and does not directly hold design or construction contracts.  However, the scope of services for a CM advisor is significantly different than a typical owner’s representative agreement because the CM advisor has overlapping responsibilities shared with the design professional and contractor and is authorized to make important project decisions for the owner.
January 10, 2020
Construction Representative, Sr. in Spokane, WA
GREYHAWK’s staff of engineers, architects, estimators, schedulers, claims and surety specialists, and other construction professionals have hands-on experience and skills that are applied throughout each phase of a project.
January 08, 2020