Consumer Credit Manager supervises underwriting operations and oversees the loan application review process to determine loan eligibility and terms. Coordinates the day-to-day activities of the underwriting team to ensure that loan screening is conducted timely, accurately, and in compliance with all regulations. Being a Consumer Credit Manager provides loan options or product recommendations based on qualifications and keeps the team updated and informed of new products, regulations, or product changes. Assists customers through the loan process by researching and answering complex or unique customer inquiries, clarifying details, and coordinating with internal parties. Additionally, Consumer Credit Manager requires a bachelor's degree. Typically reports to a manager. The Consumer Credit Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Consumer Credit Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Credit Specialist I
Location: |
| Department: | CCA | |
Reports to: | VP, Credit Specialist | Positions Supervised: | None | |
Employee Classification: | ☐ Temporary ☒ Regular Full Time ☐ Part-Time | |||
FLSA Status: | ☒ Non-Exempt ☐ Salary ☒ Hourly ☐ Exempt ☐ Commission | |||
Position Summary:
This is an entry level position and further training will be required. The job is to maintain existing loans, board new loans, manage loan exceptions, train as a back-up to the loan processors, assist with various softwares, and any other duties of the credit department. You will be responsible for learning and mastering our software system and looking for efficiencies along the way. The job will entail conversing with employees by email, software systems, and telephone.
Essential Functions-Primary Responsibilities and Accountabilities (90%):
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be motivated and capable of paying attention to details. You will be required to perform the duties with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations can be made to help enable qualified individuals with disabilities to perform the essential functions.
Essential Task Statement(s)
Branch Credit/Ownership (80%)
Customer Service (10%)
Additional Functions-Secondary Responsibilities and Accountabilities (10%)
Additional Task Statement(s)
Position Qualifications
Education: Required – High School Diploma or equivalent.
Preferred – Post –secondary certificate or degree, experience will be considered.
Experience: Required – 1 to 2 years of experience in banking or a related area.
Preferred – 3 to 5 years of experience in banking or a related area.
Licenses and
Certifications: Required – None
Preferred – None
Position Requirements
Competency Statement(s)
Physical Requirements:
Physical requirements needed to perform the above essential duties, with or without reasonable accommodation, may be requested from Human Resources.
| Frequency | Lbs. |
Sitting | 90% |
|
Standing | 5% |
|
Walking | 5% |
|
Fine Manipulation of hands | 85% |
|
Lifting | Daily | 10 lbs. |
Carrying | Daily | 10 lbs. |
Pushing/Pulling | Occasional |
|
Bending/Squatting | Occasional |
|
Reaching/Overhead | Occasional |
|
Stress Level | High at times |
|
General notice:
The bank has reviewed the job description to ensure the essential functions and basic duties are current. This job description describes the general nature and level of work performed by the employee holding this position. It provides guidelines for the job expectations and the knowledge, skills, and abilities necessary to perform successfully in this position. This job description in no way states or implies that these are the only duties to be performed. Additional duties and responsibilities may be assigned by supervisors as deemed appropriate. This position does not constitute an employment agreement between the Bank and employee. This position description is subject to change as the needs of the bank and the requirements of the position change.
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