Consumer Credit Manager supervises underwriting operations and oversees the loan application review process to determine loan eligibility and terms. Coordinates the day-to-day activities of the underwriting team to ensure that loan screening is conducted timely, accurately, and in compliance with all regulations. Being a Consumer Credit Manager provides loan options or product recommendations based on qualifications and keeps the team updated and informed of new products, regulations, or product changes. Assists customers through the loan process by researching and answering complex or unique customer inquiries, clarifying details, and coordinating with internal parties. Additionally, Consumer Credit Manager requires a bachelor's degree. Typically reports to a manager. The Consumer Credit Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Consumer Credit Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
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Regular or Temporary:
RegularLanguage Fluency: English (Required)
Work Shift:
1st shift (United States of America)
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Support development initiatives to help achieve long-term enterprise and business unit goals.
Forecast business performance measuring metrics for leadership visibility and prepare recommendations of actionable items to meet targets.
Investigate business performance trends and develop actionable insights backed by data and analytics.
Spearhead strategic business initiatives by carrying out proactive and reactive analysis.
Identify and implement process improvement activities to enhance productivity, increase accuracy, and reduce costs through insightful analytics.
Liaise with Consumer, Wholesale Banking and/or Corporate function business units to leverage best practices in reporting and metric design to drive business effectiveness.
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
7 or more years in Consumer and/or Wholesale Banking or a banking corporate function (HR/Finance/Risk/Tech, etc.). Experience in a strategy, performance, or program management role preferred. Equivalent experience in financial institution strategy consulting also accepted.
Experience with creating BI tools, dashboards, and analytics or performance reporting, plus advanced Excel skills (technical manager) OR prior experience in a banking/FI strategy or consulting role (strategic manager).
Strong comprehension banking products and coverage models, including Wholesale and Consumer Banking, Payments, and requisite client experiences thereof.
Sound presentation skills and ability to translate metrics into understandable business insights.
Bachelor’s degree or combination of education and relevant work experience required. Advanced degree or professional certification preferred.
Ability to travel up to 25%.
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.
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