Consumer Credit Supervisor jobs in Ann Arbor, MI

Why do you work each day? To us, our jobs are not just something we do to make a living, it’s a way to live. We work to support our members; whether celebrating moments of joy, finding a solution to an obstacle, or offering encouragement through a time of struggle. The worth of our work isn’t measured in dollars and cents, it’s seen in our communities and felt by the people who believe in us.

Benefits Include

• Financial wellbeing services
• 401(K) matching with up to 5% match
• Reduced health insurance
• Employee wellbeing services
• DE&I initiatives
• Work-life integration

• Underwrite various consumer loan applications from delivery channels and analyze the information provided. Request additional information from team members as required.
• Review Mortgage Investments.
• Underwrite home equity loans, approve home appraisals and boat surveys. Review equity title work policies.
• Functions as a primary point of contact via multiple communication channels for: Dealer Relations Officers, indirect dealers and internal members, for communication related to underwriting decisions,
• Maintains the highest levels of risk management while simultaneously providing service that elicits exceptional member experiences.

What You'll Bring

• High School Diploma (GED) is required.
• 5 years of risk base consumer underwriting OR related experience required.
• Previous financial institution experience.
• Proven ability to support a strong member service culture.
• Flexible work schedule meeting the needs of the membership and dealerships

• Ability to collaborate and build a sense of togetherness that contributes to a positive work environment.
• Being open to change and embracing new opportunities can lead to diverse experiences and career advancement.
• By prioritizing member wellbeing, which leads to increase engagement, improved team dynamics, higher levels of motivation and a stronger community culture.