Consumer Credit Supervisor supervises underwriting operations and oversees the loan application review process to determine loan eligibility and terms. Coordinates the day-to-day activities of the underwriting team to ensure that loan screening is conducted timely, accurately, and in compliance with all regulations. Being a Consumer Credit Supervisor provides loan options or product recommendations based on qualifications and keeps the team updated and informed of new products, regulations, or product changes. Assists customers through the loan process by researching and answering complex or unique customer inquiries, clarifying details, and coordinating with internal parties. Additionally, Consumer Credit Supervisor requires a bachelor's degree. Typically reports to a manager. The Consumer Credit Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Consumer Credit Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Job Description
We are a leading home services provider, and due to our continued growth we are looking for knowledgeable and reliable individuals to serve as Credit Representatives. You will be responsible for collecting outstanding account receivables on residential accounts. You must have good negotiation skills as well as the ability to think outside the box in order to work out suitable payment arrangements.
We offer competitive compensation and benefits as well as overtime opportunities. You will also find room for advancement with us. If this sounds like the kind of career move you've been wanting to make, and if you meet our qualifications, we want to talk with you!
Job Responsibilities
As a Credit Representative, you will be responsible for collecting outstanding account receivables on residential accounts. Additionally, you will take incoming calls from our customers as well as making outbound customer calls. Above all, you will use your communication and active listening skills to provide customers with exceptional customer service.
Your specific duties in this role will include:
Job Requirements:
As a Credit Representative, you must be pleasant, professional and possess the ability to function equally well in both a team environment and independently. You must also be highly detail-oriented and focused with a flexible and adaptable nature. It is also important that you display excellent verbal and written communication, interpersonal, and active listening skills as well as the ability to interact effectively with both customer and co-workers.
Specific qualifications in this role will include:
Benefits
As a Credit Representative, you will be part of an evolving organization that built its reputation on providing our customers with the best possible service. Our employees are, of course, one of the main keys to our continued success, and so, we are committed to your professional development. As we continue to grow, we will need more good people just like you, and you will find opportunities for advancement to roles of greater responsibility with us.
Build a rewarding career with an industry leader!
We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace
The hourly pay rate is $20 per hour.
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