Consumer Credit Supervisor supervises underwriting operations and oversees the loan application review process to determine loan eligibility and terms. Coordinates the day-to-day activities of the underwriting team to ensure that loan screening is conducted timely, accurately, and in compliance with all regulations. Being a Consumer Credit Supervisor provides loan options or product recommendations based on qualifications and keeps the team updated and informed of new products, regulations, or product changes. Assists customers through the loan process by researching and answering complex or unique customer inquiries, clarifying details, and coordinating with internal parties. Additionally, Consumer Credit Supervisor requires a bachelor's degree. Typically reports to a manager. The Consumer Credit Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Consumer Credit Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Must be available to work Monday - Friday 8:30am - 5:30pm and rotating Saturdays 10:00am - 3:00pm.
Equal Opportunity Employer Minorities/Women/Disabled/Veterans
Responsible for consulting with and informing members or prospective members of different loans and credit options, reviewing financial information and building various applications through a variety of channels. Highly motivated and influential with a strong emphasis on sales and results orientation to ensure the credit union maximizes lending and sales opportunities, including loan, deposits, products, etc. Interviews applicants, assembles and evaluates loan applications and explains credit policies. Makes outbound sales calls from a lead list or leads found oneself. Meets or exceeds assigned production and service level goals that support the credit union strategic objectives of becoming a market leader with regard to member experience and convenience. Ensures members and prospective members are promptly and professionally served. Provides general credit union information and effectively cross-sells credit union products and services.
ESSENTIAL JOB DUTIES
NON-ESSENTIAL JOB DUTIES
REQUIRED QUALIFICATIONS
Education/Certification:
Equivalent to a two-year business-related college degree or completion of a specialized course of study at a business or trade school or equivalent experience.
Required Knowledge:
Experience Required:
Good organizational and problem-solving abilities.
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